The room was small

The staff

Stayed in July 2025

We really loved our stay at Musa Lago di Como. The location of the hotel is excellent if you want to take a swim and it’s only a short walk from some great restaurants and cafes. The bar and restaurant at the hotel are fantastic, we dined there frequently and had consistent great meals. The service is exceptional too, all staff are very helpful and responsive to requests, they all really helped make it a memorable stay. I would definitely like to return for a future stay.

Stayed in August 2025

Beautiful views from the hotel room. Amazing food.

Stayed in August 2025

The room size was small (superior room)

The staff at the hotel were all very helpful abd friendly. Lovely to get a cold towel and drink on arrival.

Stayed in August 2025

Nothing, faultless. Slow breakfast service but think this is part of the culture in Italy.

Boutique hotel, very private and angelic scenery.

Stayed in August 2025

The music on the patio and common areas was a bit loud which felt slightly unnecessary if you were hoping to just relax on the lake.

Great restaurant, attentive staff which deliver good service (including little gifts which were unexpected). Property itself is very beautiful and well maintained. Gym and sauna/spa area is small but has everything you need.

Stayed in August 2025

The best place to stay in come if you want to enjoy the lake away from the tourist madness.

Stayed in June 2025

I didn’t realise that MUSA is an hour and a half drive from Milan Linate airport, this cut down our time for relaxation on the last day as we had to drive back to the airport. I was very disappointed to have our spa treatments cancelled because the therapist was not on site and got stuck in traffic, delaying him for 45 minutes. There was no time for us to reschedule this and I felt disappointed in the way this was handled.

The location of MUSA is stunning and I loved the fact that it is a small, boutique style hotel rather than a big chain hotel. The staff were all really friendly and helpful, especially bringing extra pillows and towels to our room upon request. The food was great and the pool area was nice. Overall, we really enjoyed our stay.

Stayed in May 2025

Great stay. Staff went above and beyond to accomodate us during our stay. Thank you musa lago di como for the wonderful stay I will defenitley come again. I would defenitley reccomend anyone visiting lake como to stay here. Thanks again

Stayed in April 2025

You reserve a dinner table a week ahead, reconfirm the same day and the reservation is forgotten , they seat you at a pull in table … at the end of the evening you notice that the table you were at plus some others have been free all evening … no 5* service

All good

Stayed in December 2024

Nothing.

Loved everything about this hotel. Everything.

Stayed in November 2024

The hotel was lovely. Small enough to make the stay very personal and the staff were lovely. But with an array of service and facilities you’d expect only from a larger hotel. The restaurant was great and the staff were exceptional.

Stayed in November 2024

Breakfast should part of the overall price at this high hospitality level

Clean , mix of modern and old style , location !

Stayed in November 2024

Nothing

Exclusive boutique hotel with the most amazing attention to detail and dog friendly in fact very dog friendly ❤️❤️

Stayed in October 2024

Staff very helpful, Clean rooms.

Stayed in October 2024

5 Star services, the staff are extremely friendly and helpful. Specially shout out to Nicole for her services, who has arranged lunch booking and luggage delivery to bus stop for us with patient and professional attitude. Facility is new and view is insane, worth every penny spent in the property.

Stayed in October 2024

Everything!! Exepctional view!

Stayed in September 2024

The staff was very friendly and accommodating, the restaurant and food were great, the hotel itself is small, intimate and beautifully decorated. They recommended many activities that ended up being highlights of our honeymoon. Highly highly recommended

Stayed in September 2024

The seamless check-in, the views and the delicious food were standouts. The staff were also impressive, nothing was too much trouble and yet the gave us space to enjoy the setting. The added touches of additional food brought out with every order, even drinks at the pool, which they called "gifts from the hotel" were delightful. We truly enjoyed our stay and will be back, thank you!

Stayed in August 2024

An incredible stay- the property, staff, restaurants, and amenities could not have been better. The staff goes above and beyond to assist you with transportation, activities, and more. The food and drinks for every meal were outstanding. A perfect stay in a tranquil boutique hotel that felt like home.

Stayed in August 2024

Breakfast was not included in the rate.

It’s an elegant small villa, with modern rooms and white marble bathrooms with balconies overlooking the lake. The staff was very kind and attentive. The hotel has its own pier on the lake and it’s very easy to get on a boat and explore the lake and visit the villages. With only a few guests, it’s a rather relaxing affair. On check-in and check-out they offered us many treats, like Prosecco, fresh fruits and dolci and pasta and bottles of water for the road.

Stayed in September 2024

Narrow roads in lake como

I must say, I’ve stayed at many many resorts but the service at this spot tops just about all of them. This modern luxury boutique hotel set directly on the water of lake Como deserves 5 plus stars. The atmosphere is superb. Breakfast is served in a room with full glass doors overlooking the lake. You feel as if you are on a boat. The food comes from the Michelin star kitchen. The truffle toast is a must. The location is central and if you like to drive the parking is included. The concierge is extremely helpful in planning your itinerary offering many different options. We had one of our best trips ever. Thanks so much to all of the pleasant staff. Stay here for an amazing experience!

Stayed in September 2024

10/10 for the hotel, Nothing i didnt like about our stay, but Taxi travel around lake Como is difficult and VERY expensive!

Great service, beautiful hotel and lovely touches added to our stay by the staff we loved every minute of our stay at MUSA. Would highly reccomend.

Stayed in September 2024

absolutely stunning property, we should have stayed longer it was so relaxing !

Stayed in September 2024