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Reviews of NAGI Lake Como Apartment

28 Via Fontana, 22010 Carate Urio, Italy

#14 of 35 hotels in Carate Urio

Guests' Choice

Review Score

Based on 33 apartment reviews

7.5

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.8

  • Location

    7.8

  • Facilities

    8.3

  • Staff

    7.7

  • Value for money

    7.7

  • Free Wifi

    2.5

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Showing 1 - 25

  • Reviewed: September 2, 2025

    7.0
    Amzing but improvable
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights

    Bed linen dirty

    The place is unvelivable, the only thing is that bed linen was dirty and there was humidity

    Stayed in September 2025

  • Reviewed: August 11, 2025

    7.0
    The view is amazing that’s the plus point of the proper
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The location getting to the property was very challenging and room was too hot and no air con in the property and there is a damp in the toilet

    View of the lake was amazing

    Stayed in August 2025

  • Reviewed: July 28, 2025

    8.0
    Great stay but out of the way
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    200 steps up the hill, just a hard fought battle, there is an easier way at the top of the hill by the lakes cafe going down hill and less steps, definitely need to hire a car as the bus frequency isn’t as good as first thought, and it’s atleast £50 per journey to como for a 20 minute drive.

    Really loved the space, the area, great shower and great kitchen, happy that the host gave us water once we got up the hill.

    Stayed in July 2025

  • Reviewed: April 15, 2025

    8.0
    View was amazing from the flat
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The view from the flat was breathtaking, amazing Unfortunately, the bed was too small, that U used the sofa bed that fit a couple. Restaurants recommendation were a plus, I really enjoyed and appreciate it.

    Stayed in April 2025

  • Reviewed: September 28, 2024

    8.0
    Nice apartment but a lot of steps up to get access.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed on the small side & the sofa bed springs squeek & not very comfy. 213 steps from road to get to apartment. Only 7 car park spaces that are available to anyone to use. No guarantee to be able to park your car.

    Great view, clean & tidy.

    Stayed in September 2024

  • Reviewed: September 25, 2024

    7.0
    Beautiful views of Lake Como in quiet area
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed is small and bedding was very basic. A duvet cover as a sheet but no duvet. Didn’t have access to WiFi. Used owner’s company to hire a boat and was charged more than the website list price despite being told we were getting a discount.

    Beautiful view of the lake but serenity somewhat spoiled by the building work going on directly below which woke us with drilling and hammering from 8am both mornings. Decent kitchen, good bathroom and nice little terrace.

    Stayed in September 2024

  • Reviewed: June 6, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Host is very good and cooperative…

    Stayed in May 2024

  • Reviewed: May 8, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Bedroom and bed a quite small. Only a double, which my partner and I struggled to share. Apartment interior quite old and bathroom especially reflects this. Also A LOT of stairs to get up the property.

    The view from the balcony is stunning (unfortunately there was a crane obscuring it for most of the stay but still spectacular). The apartment itself is quite charming.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    7.0
    Epic view and location! Very small bed.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Extremely small bed. Definitely doesn’t sleep 3 people. My partner and I only just fit in the main double bed, not very comfortable. Fold out couch provided but no bedding so you couldn’t use this.

    Epic view! We loved the location. All facilities provided were working and nothing lacking at all in this apartment.

    Stayed in April 2024

  • Reviewed: February 20, 2024

    7.0
    Clean accommodation, if you have young kids it might not be the best for them with the steps
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The location is not the easiest to get to, especially if you have luggage. There’s a lot of steps up hill, on cobbled stones.

    The bathroom and bedroom was great

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    Clean and well appointed apartment.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The walk to the apartment is quite tricky and not easy to find at night. The apartment is a one bedroom and one lounge with a sleeper couch.

    The property had great amenities. The host was kind. The rooms were clean and well appointed.

    Stayed in February 2024

  • Reviewed: October 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Our check-in was not ideal. On the day we were travelling we received an email saying that we needed to send passport details before the check in details would be released. We did not see this until just before arrival as we were driving. The email should be sent at least a day before. We then could not get hold of the host to get the key safe code. 2 hours later we got the code and carried out luggage up the 212 steps only to find the key safe empty. By now a storm had started so both us and our luggage were getting soaked. The cleaning lady arrived after 20 more minutes. Having let us in she then had to clean the apartment. She was lovely but not an ideal start to our stay.

    This apartment is in a beautiful location with a lovely balcony overlooking the lake. However, there is a 212 step climb to reach it so it is for the fit and healthy prepared to carry luggage up these. There is actually only one bedroom with a queen size bed but in general the facilities are good. There are only limited shops nearby so it is worth stopping on your way if you want some supplies. For us the views from the balcony and the peaceful position made it worth the climb. Parking is a pain, it is limited. We parked at the bottom of the funicular railway (white spaces seem to be the general public ones) but it is very limited.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a shame about the building work going on. It did spoil the view having two huge cranes right in front of our balcony. Would have been nice to be told there was building work going I.

    Lovely clean well decorated apartment. Perfect location close to public transport and plenty to walk around and explore

    Stayed in October 2023

  • Reviewed: April 3, 2023

    8.0
    cosy apartment which I can recommend once the construction site will be completed
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Directly across the balcony a larger rd 150 meter long and noisy construction area is located at the lakeside. Start work at 7.00 am. including Saturday! Site may last a while at least during whole KY 2023. Hampers view onto lake and recovery is highly limited during working hours.

    Small cosy apartment. kitchen well equipped. stunning view over lake. Host offers a fee liable bag packing service.

    Stayed in March 2023

  • Reviewed: August 5, 2025

    1.0
    The view was nice but everything else was a living nightmare! It’s not as advertised also.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    When we arrived, we were greeted by the worst flight of stairs possible. We had two babies and 4 large suitcases and my partner struggled to get them all up. It was horrific!!! The property wasn’t clean - we had to make up the sofa bed as the apartment was actually only 1 bedroom NOT two bedroom and a sofa bed living room as described and when making it up there was dead spiders on the sheets. Disgraceful!

    The only good thing was the view.

    Stayed in August 2025

  • Reviewed: July 9, 2025

    2.0
    Nice view, but cleanliness and especially hospitality have a lot room for improvement. We left after 1 night - originall
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    - Ants in almost every room, especially the bathroom - Larger mold stains in the bathroom - Sofa bed in the living room (not a separate second bed room as we understood it from the description) was not in the best shape and noisy with every move - Garbage from former visitors was still in the kitchen when we arrived - After sharing the issue with the ants and garbage with the host no apology or explanations have been offered by the host. The cleaning personal came to collect the garbage and made videos of the ants - after that we heard nothing anymore from the host, none of our messages have been answered afterwards.

    - Nice location and nice balcony with view on the lake

    Stayed in June 2025

  • Reviewed: May 10, 2025

    10
    Exceptional views and lovely amenities for two!
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    No complaints.

    The lovely balcony and views were beautiful, day and night! We had the chance to see the full moon reflecting on the water our last night which made it an especially memorable stay. The amenities were great, plenty of coffee and shampoos, the bed was comfortable for two average people, and the host was friendly and responsive to questions.

    Stayed in May 2025

  • Reviewed: April 15, 2025

    1.0
    Not family friendly.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    The apartment is not family friendly due to the accessibility of it. There is 200+ steps up to the apartment which are uneven, steep and very dangerous going up and down. We ended up not staying at the apartment and made alternative arrangements as it wasn’t safe for the children (4&6) especially as we were going to be coming back at night in the dark. Even my dad (61) who is fit and healthy, struggled with the steps, your left feeling breathless. The apartment is listed as a 2 bedroom apartment, 2 separate bedrooms & a living room with sofa bed. The apartment is only 1 bedroom & living room with sofa bed. No bedding was left for the sofa bed. I got in contact with the host when we arrived about what we were unhappy with, we were told to use an alternative route, which we tried but was still dangerous and we couldn’t find the end of it to the road. Communication wasn’t great, tried to ring back a few times and no answer. Was told we could have a partial refund, then no contact again after this. Definitely not child friendly, and I don’t think it says anywhere that it’s not disabled friendly. View was beautiful, apartment was nice, ideal for a couple, just not a family.

    Stayed in February 2025

  • Reviewed: October 14, 2024

    10
    incredible
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    there was nothing i disliked however i would recommend renting a car to travel around lake como due to location of the property

    superb customer service room was incredible

    Stayed in October 2024

  • Reviewed: May 30, 2024

    10
    Family stay at Lake Como
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Amazing lake view from the apartment. The room was clean, had everything you need when traveling with a child. The room has a kitchenette, dishwasher and washing machine, so perfect for a longer stay. Highly recommend

    Stayed in May 2024

  • Reviewed: October 5, 2023

    10
    Fantastic!
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The only downside to the property would be the construction happening in front. However this wouldn’t stop me recommending or staying there again.

    The property was equipped with everything you could need for a comfortable stay. We were welcomed with a bottle of wine and snacks. The view was fantastic and the apartment itself was in an amazing location.

    Stayed in October 2023

  • Reviewed: December 26, 2022

    10
    We will be back for longer next time !!!
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    nothing.

    amazing views. wonderful interior. very cosy. loved it.

    Stayed in December 2022

  • Reviewed: November 11, 2022

    10
    We are amazed by hospitality and client orientation
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The way to the location is by big number of stairs

    It is very nice, clean, bright and cozy apartment with super view from window and balcony

    Stayed in November 2022

  • Reviewed: August 5, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2025

Showing 1 - 25

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