Reviews of NEMI Hotel 5 stars
Via Benvenuto Cellini, 14, P. Vittoria, 20129 Milan, Italy
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGood location, very comfortable, great staff, well decorated. Good choice
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewAmazing service of hospitality, amazing restaurant, tasty, atmosphere, cares of every client
Dear Guest, Thank you for you beautiful words and comment which are the best reward for all the work of our staff. We hope to welcome you back soon. Best regards Gianluca D'Angeli General Manager
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewLocation, decoration, size(more like a boutique hotel), comfortable rooms, excellent service
None
Dear Seniz Thank you so much for your kind words, we are very glad that you enjoyed our hotel, our services and our convenient location. We hope to welcome you again soon. Best regards Gianluca D'angeli General Manager
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewFrom the moment I arrived, I was genuinely impressed by the warmth and professionalism of the staff. A special mention must go to the hotel manager and Sara, who went above and beyond to ensure every aspect of my stay was seamless, including organising for a late checkout. Their attention to detail and genuine care truly stood out—they were both exceptional in every sense. The rooms themselves were clean, spacious, and well-maintained, offering a very comfortable and restful environment.
Dear Nasser, It sounds like you had a wonderful stay! We're so glad to hear that our staff, especially the manager and Sara, made such a positive impression and could arrange a late checkout for you. We also appreciate your comments on the comfort and cleanliness of our rooms. We hope to welcome you back soon! Best regards Gianluca D'Angeli General Manager
Dear Nasser, It sounds like you had a wonderful stay! We're so glad to hear that our staff, especially the manager and Sara, made such a positive impression and could arrange a late checkout for you. We also appreciate your comments on … Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewVery clean, stylish and modern hotel. Very friendly staff and the hotel was in a good location. House keeping was good and kept the room very clean (we were there for 3 nights).
The breakfast was 30€ per person per day extra and it wasn't amazing. It was expensive for what it was. We had to ask the front desk a few times for things like an iron and the air conditioning to be turned up/down or put back on. They didn't respond to our requests straight away, we had to remind them. We had a strange experience the first night where all the lights came on in our room at 4.30am in the morning and the air con went out (must have been a power shortage...?). You had to pay for any snacks that were in the room. Only water and tea/coffee were offered free in the rooms.
Dear Loretta, Thank you for taking the time to share your detailed feedback about your recent stay with us. We're delighted to hear that you found our hotel clean, stylish, and modern, and that you appreciated our friendly staff, convenient location, and excellent housekeeping service throughout your three-night stay. We sincerely apologize for the areas where we fell short of your expectations, your input helps us identify opportunities for improvement and deliver better experiences for all our guests. We would welcome the opportunity to host you again and demonstrate the enhanced service standards we are committed to implementing. Thank you again for choosing our hotel, and we hope to see you again soon. Best Regards Gianluca D'Angeli General Manager
Dear Loretta, Thank you for taking the time to share your detailed feedback about your recent stay with us. We're delighted to hear that you found our hotel clean, stylish, and modern, and that you appreciated our friendly staff, conven… Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewVery good
Dear Dick Thank you so much for taking the time to review our property. Looking forward to welcome you again Best regards Gianluca D'Angeli General Manager
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewEverything Staff , hotel very clean, service, location .staff upgraded my room booking , they are very helpful. Everything beyond expectation
Nothing , everything was Amazing
Dear Mohamed, Thank you for the great review! We're so glad you enjoyed your stay and that our team could upgrade your room. Really appreciate your kind words about the service and location. Hope to see you again soon! Berst regards Gianluca D'Angeli General Manager
Dear Mohamed, Thank you for the great review! We're so glad you enjoyed your stay and that our team could upgrade your room. Really appreciate your kind words about the service and location. Hope to see you again soon! Berst regards Gi… Show more
Reviewed: 12 May 2025 · Stayed in April 2025
Verified reviewKudos to the entire staff. Amazing people. Spacious and quiet rooms the courtyard with the garden is amazing. My next place in Milan
Dear Simon Thank you so much for your review. We're delighted that you enjoyed your stay with us. We'll certainly pass your kudos to our entire team they'll be thrilled to know their service made such a positive impression on you. We're also pleased that you appreciated our spacious, quiet rooms and our courtyard garden, which we take great pride in maintaining as a peaceful retreat within the city. It's the highest compliment to hear that we'll be your chosen accommodation for future visits to Milan. We look forward to welcoming you back soon. Thank you again for your kind words and support. Best regards Gianluca D'Angeli General Manager
Dear Simon Thank you so much for your review. We're delighted that you enjoyed your stay with us. We'll certainly pass your kudos to our entire team they'll be thrilled to know their service made such a positive impression on … Show more
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewNew, stylish and has fantastic fish restaurant The staff is so friendly and helpful.
Dear Mari, Your kind words mean the world to us and truly motivate our entire team to continue providing exceptional service. Thank you for taking the time to share your positive experience. We look forward to welcoming you back for another delightful stay in the future. Warm regards, Gianluca D'Angeli General Manager
Dear Mari, Your kind words mean the world to us and truly motivate our entire team to continue providing exceptional service. Thank you for taking the time to share your positive experience. We look forward to welcoming you back for another… Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewThis hotel is exceptional by its workers, from the moment i stepped in the hotel i noticed the harmony between the team which was reflected in the way they serve the guests. You'll find the joy in their voice answering your calls; reception , room service and restaurant. Concierge service was amazing with Omar. Haleem was hospitality hero and service star. The hotel is new and clean, room's size was perfect and bigger than Europe's average. The location is perfect in shopping area with cafes and market with less than 2 minutes walking, Duomo is within 8 minutes by car and public transportation is very near. The area is safe for families. They help with trips and restaurants reservations. Overall all it is great addition to Milan's tourism, showing Italian hospitality at its finest.
Dear Sarah, Thank you for your exceptional review of the NEMI Hotel. We are delighted to hear that you observed the positive synergy among our team members, which translated into excellent service for our guests. It is rewarding to know that you appreciated the attentiveness of our reception, room service, and restaurant staff. We especially value your recognition of Omar in our concierge service and Walid for his outstanding hospitality and service. We are pleased that you found the hotel to be new and clean, and that the room size exceeded European averages. Furthermore, we are glad that our location in the shopping district, with its proximity to cafes and markets, met your needs, and that you found the Duomo easily accessible. We also appreciate your noting the safety of the area for families and our assistance with trip and restaurant reservations. We look forward to the possibility of welcoming you back to the NEMI Hotel in the future. Best regards Gianluca D'Angeli General Manager
Dear Sarah, Thank you for your exceptional review of the NEMI Hotel. We are delighted to hear that you observed the positive synergy among our team members, which translated into excellent service for our guests. It is rewarding to know th… Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewI just spent a night at the NEMI Hotel! What a surprise! Great experience at this newly opened Hotel! The staff welcomed me with a smile, they all were very helpful and caring throughout my whole stay.. The rooms aree spacious and comfortable. The hotel has a small but fully equipped gym. It is located close to major attractions, only 10 minutes away from the Duomo area. Customer service was top-notch!
Dear Ivy, Thank you for sharing your experience at the NEMI Hotel. We are pleased to learn that you had a positive stay at our newly opened hotel. It is gratifying to know that you found our staff welcoming, helpful, and attentive throughout your visit. We appreciate your comments regarding the spaciousness and comfort of our rooms, as well as the availability of our fully equipped fitness center. We are also glad that you found our location convenient for accessing major attractions, such as the Duomo area. Your feedback regarding our customer service is valued, and we aim to maintain a high standard in this area. We hope to have the opportunity to welcome you back to the NEMI Hotel in the future. Best regards Gianluca D'Angeli General Manager
Dear Ivy, Thank you for sharing your experience at the NEMI Hotel. We are pleased to learn that you had a positive stay at our newly opened hotel. It is gratifying to know that you found our staff welcoming, helpful, and attentive througho… Show more
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewThank you
Dear Ahmad Thank you so much for your review. We are really glad that you enjoyed your stay and we look forward to welcome you soon. Best regards Gianluca D'Angeli General Manager
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewWe arrived early in the morning, but very friendly staff managed to upgrade us to a suite, which was very nice. The location of the hotel is a bit away from major attractions, but it only takes 15 min to reach if taking public transportation or a 10 euro taxi ride. There is also a restaurant in the hotel.
The bed is a bit too soft to my taste. Also the shower head does not work well until they came to fix it. The show drain was a bit clogged up.
Dear Samzhzhou Thank you for taking the time to share your experience with us. We’re delighted to hear that our team was able to welcome you early and offer an upgrade to a suite – it’s always our pleasure to make your stay as comfortable as possible. We’re glad you found the location manageable with public transport or a short taxi ride, and that you had the chance to try our on-site restaurant. We sincerely appreciate your comments regarding the bed and the shower. We apologize for the inconvenience you experienced with the shower head and drain, and we’re glad our team was able to assist you in resolving the issue. We hope to have the opportunity to welcome you back for an even more enjoyable stay. Warm regards, Gianluca D'Angeli General Manager
Dear Samzhzhou Thank you for taking the time to share your experience with us. We’re delighted to hear that our team was able to welcome you early and offer an upgrade to a suite – it’s always our pleasure to make your stay as comfortable … Show more
Reviewed: 26 March 2025 · Stayed in February 2025
Verified reviewReviewed: 18 March 2025 · Stayed in February 2025
Verified reviewLocation, staff were friendly, restaurant was good
Still a lot of works going on, but I think it is difficult to describe the property as 5*. We had to struggle to get breakfast in the room and our room was half a floor away from the lift. The room was comfortable and clean but also not a real 5star.
Dear Richard, Thank you for your feedback. We're glad you found our staff friendly and enjoyed the restaurant. We are sorry that your stay was not up to your expectations and noted your comments on the room's proximity to the elevator, which indeed was a short distance away. We acknowledge your 5-star standard observations and are committed to improvement. We apologise for the work but the hotel was in soft opening and is now fully operational. We hope to welcome you back Sincerely, Gianluca D'Angeli General Manager
Dear Richard, Thank you for your feedback. We're glad you found our staff friendly and enjoyed the restaurant. We are sorry that your stay was not up to your expectations and noted your comments on the room's proximity to the elev… Show more
Reviewed: 18 March 2025 · Stayed in March 2025
Verified reviewLovely, new hotel which is beautifully decorated and in a cool part of town, about a 20 min walk from the Duomo. The staff were amazing - friendly, smiley and helpful. We loved our upgraded room - thank you! We would stay here again and would definitely recommend it as a cool alternative to the larger hotel chains.
A few small things for feedback - firstly, despite being advertised as having a fitness centre there isn’t one. We always choose hotels with gyms so this was a bit disappointing although they did offer to help us find a local gym. I think the gym is coming. Two other tiny things - there was no full length mirror in the room. And we asked for an iron (which they gave us) but there was no ironing board so we had to iron on the floor! But, asides from these things, everything else was great.
Dear Katy, Thank you so much for your wonderful review! We are glad to hear that you found our new hotel lovely and beautifully decorated, and that you enjoyed our cool location, just a pleasant walk from the Duomo. It’s really important for us to know that our staff made your stay memorable with their friendly and helpful service, and that you appreciated the upgraded room. We sincerely appreciate your feedback regarding the fitness center and we apologize for the miscommunication. The fitness center will be available soon in a week due to a matter of authorisation. We understand how important this amenity is for many of our guests, and we regret any disappointment this caused. We are glad you appreciated our offer to assist in finding a local gym. We will are currently addressing the mirror issue and regarding the ironing, please note that due to Italian safety regulations, irons are not permitted in guest rooms. However, we do offer a dedicated pressing service through our laundry department, and our staff is always happy to assist with any pressing needs. We are delighted that despite these small issues, you had a great experience and would choose to stay with us again. We are committed to continuously improving our services and facilities, and your feedback is invaluable in this process. We look forward to welcoming you back in the future so you can enjoy our gym Best regards Gianluca D'Angeli General Manager
Dear Katy, Thank you so much for your wonderful review! We are glad to hear that you found our new hotel lovely and beautifully decorated, and that you enjoyed our cool location, just a pleasant walk from the Duomo. It’s really important f… Show more