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  5. Reviews of Hotel Niccolo' V - Terme dei Papi

Reviews of Hotel Niccolo' V - Terme dei Papi 4 stars

12 Strada Bagni, 01100 Viterbo, Italy

#11 of 26 hotels in Viterbo

Guests' Choice

Review score

Based on 77 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.9

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    7.9

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 22 August 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Always a pleasure

    Stayed in August 2025

  • Reviewed: 30 June 2025

    8.0
    Very nice short solo break
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast for someone who enjoys savoury start was quite minimal.

    Fantastic thermal pool

    Stayed in June 2025

  • Reviewed: 13 April 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    everything is great:)

    Great spa hotel with huge clinic, spa center, open thermal pool, lovely restaurants and amazing breakfast ( usually breakfasts are drama for me in Italy if you know what I mean:) Hotel has nice design, rooms are clean, new and very comfortable

    Stayed in April 2025

  • Reviewed: 6 November 2024

    8.0
    Nice, clean place but a bit expensive for what it is.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights

    The pricing system is confusing. Entrance to the pool is not included in your booking. We were told we could use our entrance for 24 hours but then were charged for every day we used the pool. Happy hour is advertised but not implemented.

    The hotel is extremely clean and quiet. The pool is nice and not too crowded. The breakfast is varied.

    Stayed in November 2024

  • Reviewed: 5 November 2024

    10
    Amazing one night stay!
    • Leisure trip
    • Solo traveller
    • Prestige Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything. The pool. The shower. The staff at the reception were super!!!!

    Stayed in November 2024

  • Reviewed: 30 October 2024

    10
    Heartwarming and healing stay!
    • Business trip
    • Solo traveller
    • Prestige Double Room
    • Stayed 2 nights

    Nothing

    The facility is super especially the Grotto experience. Staff took good care of my inquiries and packed a good breakfast pack for my early departure. Very warm experience. Will return and recommend to friends.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    10
    Worth the price. We had a wonderful time. Really appreciate all the help received by the hotel and Spa staff.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness, accessibility and friendliness of the staff and round the clock availability of the staff. Staff were very welcoming and helpful.

    Stayed in October 2024

  • Reviewed: 5 October 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Prestige Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Everything

    Stayed in October 2024

  • Reviewed: 7 September 2024

    9.0
    Wonderful place to relax and dedicate a couple days for the spa and pool! Town nearby has some nice restaurants also
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not a lot of variety at the restaurant and since after the hot springs you don’t really want to drive elsewhere it’s all there is. A little hard to find the different places within the hotel/spa/pool. A Little like a maze.

    Huge pool, the grotto was hot and steamy..a very complete experience. Rooms were clean and had robes, crocs and pool towels. Breakfast was abundant and varied. Restaurant was good. Staff was very nice and helpful!

    Stayed in September 2024

  • Reviewed: 24 June 2024

    8.0
    Great base for visiting the area and a really unique spa experience.
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Our first room air conditioner didn’t work so we had one uncomfortable night. We were moved to a better room and everything was fine

    The spa facilities were really unique. It took some discussion with the friendly staff to figure them all out but the thermal pool, massage and especially the natural grotto hot room were excellent. The restaurant was also quite good.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    9.0
    Peaceful
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Terme pool!!!

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    I would highly recommend this place for pure relaxation away from tourist crowds and big cities.
    • Leisure trip
    • Solo traveller
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    The only thing I didn’t like is that people are permitted to smoke at the pool, when you are trying to relax and get some drag air and sun.

    The staff were so helpful and friendly. They did everything to make me feel welcome and looked after me the whole time. Great that the pool has a reserved area for guests that doesn’t get too crowded.

    Stayed in May 2024

  • Reviewed: 4 April 2024

    10
    Short stay, will be back
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 1 night

    Overall, the hotel exceeded my expectations. The room was clean and well-furnished, the restaurant 58 Gradi very good and not overly expensive, and the grounds are lovely. I went with my 10-year-old son and he adored the breakfast! I was impressed too, after having read some comments here that breakfast was lacking. Fresh fruit, sweet baked cakes, butter croissants, meat, eggs, freshly-made pancakes and even honey from the comb- seemed more like breakfast choices you would find at a large resort. The guest entrance to the Terme has many advantages including spa kit, pool beds in reserved area (which is much appreciated, seeing the other crowded sides of the pool) access to the jacuzzi and private changing area. Reception staff, restaurant and bar staff were very courteous and cleaning staff helpful with getting right sizes for the spa kit. Will be back.

    Stayed in April 2024

  • Reviewed: 14 March 2024

    9.0
    Always great experience to reborn
    • Leisure trip
    • Family with young children
    • Prestige Double Room
    • Stayed 1 night

    I suggest improving the 58-degree restaurant overall and particularly the ventilation system. I suggest informing even on Booking.com presentation about the closure of the pool every Tuesday to allow customers to plan properly their stays.

    The staff at reception is super kind and very professional, always ready to respond promptly to guest's requests. The size and comfort of bedrooms are excellent as well as bathroom sizes and of course the amazing SPA in the basement. The restyling added huge value to this historical hotel with an elegant gate and the entire lobby and common area. The use of engineered marble on the floor, cladding, and table shows an accurate design that pays attention to combining innovative materials into a classic context.

    Stayed in March 2024

  • Reviewed: 28 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    The pool hours could be extended

    Pool and rooms

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    Good
    • Business trip
    • Solo traveller
    • Prestige Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Arredamento moderno in hall

    Clima familiare ma professionale

    Stayed in February 2024

  • Reviewed: 18 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very luxurious room. Loved the hot spring

    Stayed in November 2023

  • Reviewed: 19 July 2023

    10
    It was a wonderful experience, the staff went beyond the norm to meet our needs. Will return!
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Wonderful breakfast

    Stayed in July 2023

  • Reviewed: 10 May 2023

    10
    The facilities, breakfast and staff were all great!
    • Business trip
    • Family with young children
    • Luxury Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff were really lovely and ensured we had a wonderful time.

    Stayed in May 2023

  • Reviewed: 7 May 2023

    10
    Location near lovely Viterbo, good service and comfortable premises are great for rejuvination.
    • Leisure trip
    • People with friends
    • Prestige Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Would have loved to be able to use swimming pool in the evening after 7PM as well. And not that this is a complaint, just a suggestion- written info about available treatments could have been also in English.

    Location near lovely Viterbo, kind service and comfortable premises are great for rejuvination. Fantastic thermal swimming pool, good breakfast.

    Stayed in May 2023

  • Reviewed: 16 March 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice hotel and wonderful housekeeping staff!

    Stayed in March 2023

  • Reviewed: 25 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice facility, well kept. Staff extremely professional and friendly, except for Miss Gilda, absolutely unfriendly, inadequate and out of tune with all thebrest

    Stayed in January 2023

  • Reviewed: 7 December 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Luxury Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Pool was not included, even the price of the room was realy high. It is better to rent some other hotel and just come for pool visit.

    Stayed in December 2024

  • Reviewed: 23 September 2024

    6.0
    not worth the money spent
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    dinner quality was not good, breakfast food was not of a high standard for a 4 star superior hotel.

    hotel was nice and the pool very nice . have not used the other facilities unfortunately!

    Stayed in September 2024

Showing 1 – 25

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