12 Strada Bagni, 01100 Viterbo, Italy
#11 of 26 hotels in Viterbo
Guests' ChoiceBased on 77 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
8.9
Facilities
8.7
Staff
9.1
Value for money
7.9
Free WiFi
7.7
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End of dialog contentReviewed: 22 August 2025
Rose
United StatesAlways a pleasure
Stayed in August 2025
Reviewed: 30 June 2025
Barbara
PolandThe breakfast for someone who enjoys savoury start was quite minimal.
Fantastic thermal pool
Stayed in June 2025
Reviewed: 13 April 2025
Elena
Russiaeverything is great:)
Great spa hotel with huge clinic, spa center, open thermal pool, lovely restaurants and amazing breakfast ( usually breakfasts are drama for me in Italy if you know what I mean:) Hotel has nice design, rooms are clean, new and very comfortable
Stayed in April 2025
Reviewed: 6 November 2024
Valentina
BelgiumThe pricing system is confusing. Entrance to the pool is not included in your booking. We were told we could use our entrance for 24 hours but then were charged for every day we used the pool. Happy hour is advertised but not implemented.
The hotel is extremely clean and quiet. The pool is nice and not too crowded. The breakfast is varied.
Stayed in November 2024
Reviewed: 5 November 2024
Roberto
ItalyEverything. The pool. The shower. The staff at the reception were super!!!!
Stayed in November 2024
Reviewed: 30 October 2024
Li-li
GermanyNothing
The facility is super especially the Grotto experience. Staff took good care of my inquiries and packed a good breakfast pack for my early departure. Very warm experience. Will return and recommend to friends.
Stayed in October 2024
Reviewed: 7 October 2024
Sandesh
GermanyCleanliness, accessibility and friendliness of the staff and round the clock availability of the staff. Staff were very welcoming and helpful.
Stayed in October 2024
Reviewed: 5 October 2024
Vittoria
AustraliaEverything
Stayed in October 2024
Reviewed: 7 September 2024
Angela
GuatemalaNot a lot of variety at the restaurant and since after the hot springs you don’t really want to drive elsewhere it’s all there is. A little hard to find the different places within the hotel/spa/pool. A Little like a maze.
Huge pool, the grotto was hot and steamy..a very complete experience. Rooms were clean and had robes, crocs and pool towels. Breakfast was abundant and varied. Restaurant was good. Staff was very nice and helpful!
Stayed in September 2024
Reviewed: 24 June 2024
Lee
United StatesOur first room air conditioner didn’t work so we had one uncomfortable night. We were moved to a better room and everything was fine
The spa facilities were really unique. It took some discussion with the friendly staff to figure them all out but the thermal pool, massage and especially the natural grotto hot room were excellent. The restaurant was also quite good.
Stayed in June 2024
Reviewed: 3 June 2024
Shelley
United StatesTerme pool!!!
Stayed in May 2024
Reviewed: 19 May 2024
Caterina
AustraliaThe only thing I didn’t like is that people are permitted to smoke at the pool, when you are trying to relax and get some drag air and sun.
The staff were so helpful and friendly. They did everything to make me feel welcome and looked after me the whole time. Great that the pool has a reserved area for guests that doesn’t get too crowded.
Stayed in May 2024
Reviewed: 4 April 2024
Laura
ItalyOverall, the hotel exceeded my expectations. The room was clean and well-furnished, the restaurant 58 Gradi very good and not overly expensive, and the grounds are lovely. I went with my 10-year-old son and he adored the breakfast! I was impressed too, after having read some comments here that breakfast was lacking. Fresh fruit, sweet baked cakes, butter croissants, meat, eggs, freshly-made pancakes and even honey from the comb- seemed more like breakfast choices you would find at a large resort. The guest entrance to the Terme has many advantages including spa kit, pool beds in reserved area (which is much appreciated, seeing the other crowded sides of the pool) access to the jacuzzi and private changing area. Reception staff, restaurant and bar staff were very courteous and cleaning staff helpful with getting right sizes for the spa kit. Will be back.
Stayed in April 2024
Reviewed: 14 March 2024
Carlo
OmanI suggest improving the 58-degree restaurant overall and particularly the ventilation system. I suggest informing even on Booking.com presentation about the closure of the pool every Tuesday to allow customers to plan properly their stays.
The staff at reception is super kind and very professional, always ready to respond promptly to guest's requests. The size and comfort of bedrooms are excellent as well as bathroom sizes and of course the amazing SPA in the basement. The restyling added huge value to this historical hotel with an elegant gate and the entire lobby and common area. The use of engineered marble on the floor, cladding, and table shows an accurate design that pays attention to combining innovative materials into a classic context.
Stayed in March 2024
Reviewed: 28 February 2024
Debbie
ItalyThe pool hours could be extended
Pool and rooms
Stayed in February 2024
Reviewed: 27 February 2024
Simona
ItalyArredamento moderno in hall
Clima familiare ma professionale
Stayed in February 2024
Reviewed: 18 December 2023
Sugarman
IsraelVery luxurious room. Loved the hot spring
Stayed in November 2023
Reviewed: 19 July 2023
Bes
ItalyWonderful breakfast
Stayed in July 2023
Reviewed: 10 May 2023
Rachel
AustraliaThe staff were really lovely and ensured we had a wonderful time.
Stayed in May 2023
Reviewed: 7 May 2023
Arita
LatviaWould have loved to be able to use swimming pool in the evening after 7PM as well. And not that this is a complaint, just a suggestion- written info about available treatments could have been also in English.
Location near lovely Viterbo, kind service and comfortable premises are great for rejuvination. Fantastic thermal swimming pool, good breakfast.
Stayed in May 2023
Reviewed: 16 March 2023
Christelle
United KingdomNice hotel and wonderful housekeeping staff!
Stayed in March 2023
Reviewed: 25 January 2023
Andrea
ItalyVery nice facility, well kept. Staff extremely professional and friendly, except for Miss Gilda, absolutely unfriendly, inadequate and out of tune with all thebrest
Stayed in January 2023
Reviewed: 7 December 2024
Ziedins
LatviaPool was not included, even the price of the room was realy high. It is better to rent some other hotel and just come for pool visit.
Stayed in December 2024
Reviewed: 23 September 2024
Alessandro
Switzerlanddinner quality was not good, breakfast food was not of a high standard for a 4 star superior hotel.
hotel was nice and the pool very nice . have not used the other facilities unfortunately!
Stayed in September 2024
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