Via Del Giglio 5, Santa Maria Novella, 50123 Florence, Italy
#196 of 384 hotels in Florence
Guests' ChoiceBased on 729 hotel reviews
8.6Cleanliness
8.9
Comfort
8.8
Location
9.8
Facilities
8.4
Staff
9.4
Value for money
8.6
Free WiFi
9.2
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End of dialog contentReviewed: 28 August 2025
Antoni
CroatiaGreat stay at Hotel Nizza! Comfortable bed, clean and charming old-style rooms. Delicious breakfast and super friendly staff. Perfect location to explore Florence. Highly recommended!
Stayed in June 2025
Reviewed: 25 August 2025
Todd
AustraliaNothing
The location is perfect and the staff were so lovely. The room size was great and the breakfast was amazing. We were offered fresh scrambled eggs and bacon and I have to say that the bacon was on another level of delicious. I felt like we stepped back in time which made our stay even more special.
Stayed in August 2025
Reviewed: 25 August 2025
Anahit
Armeniathe coziness, the cleanness, location and the great staff.
Stayed in August 2025
Reviewed: 20 August 2025
K
Belarus—
Amazing hotel and staff! We are very grateful and happy that we spent our time in Florence here! Thank you again !
Stayed in August 2025
Reviewed: 14 August 2025
Bogdan
Romania1. Outdated room. If you like more modern rooms and facilities, this hotel is not suitable for you.
1. Near all major attractions(10 min walking distance) 2. Good price for Florence 3. Great AC. It worked really well.
Stayed in August 2025
Reviewed: 11 August 2025
John
IrelandNothing really. As the accommodation state there are stairs to reception but no problem for most.
Very pleasant staff and a good location 10 minutes walk from railway station and an easy walk to main sights. Clean and comfortable - would stay there again.
Stayed in August 2025
Reviewed: 11 August 2025
Jason
United StatesRoom a bit tight/small for 4.
Staff incredibly friendly and accommodating. Clean and good facilities.
Stayed in August 2025
Reviewed: 10 August 2025
Antony
United KingdomNothing at all.
Cheerful and in an excellent location. 5 mins from the station and Il Duomo area. Good value for money.
Stayed in August 2025
Reviewed: 9 August 2025
Zili
ChinaNo
No
Stayed in August 2025
Reviewed: 9 August 2025
Kasra
LuxembourgOur plan was to visit Florence in the summer, and to run away from the heat and exhaustion, we wanted our place to be super close to the known landmarks and gastronomy locations, which went successful. The room was very clean, the staff were very responsible and friendly, the air conditioner worked perfectly, the bathroom was clean and the soaps, shampoo, slippers, ... are provided. They have good breakfast and they kindly serve eggs and bacon on demand, plus the croissants were delicious, the room is unexpectedly soundproof and we had good sleep during the nights, I connected my phone to the room’s TV to watch things on YouTube. All and all, we stayed for four nights, and I would recommend it to everybody who wants to find a traditional place up to the standards.
Stayed in August 2025
Reviewed: 7 August 2025
Martin
SwedenFantastic value for money, given the location just a few blocks from both the train station and the Duomo!! Very friendly personnel, always present in the entrance/lobby and speak good English. As you can see in the pictures, it's an old building and the rooms seem to be very different. Ours was on the first floor facing a street, but the window was modern and well insulated, so we slept well.
Stayed in August 2025
Reviewed: 4 August 2025
Kathy
United KingdomNothing
Hotel Nizza is absolute perfecto in every way. Super clean, friendly, comfortable beds, fabulous breakfast. Will go back next time in Florence. perfect location between train station and centre. Easy walk
Stayed in August 2025
Reviewed: 31 July 2025
Richard
United StatesI don’t see much room for improvement. You have to struggle with your suitcases on the stairs until you reach the reception (and the elevator) one floor up. Also, the elevator can handle only one person per trip. This is an old building, skillfully refurbished and tastefully decorated,
The breakfast was good. The hotel was very close to the Duomo. There are many good restaurants nearby. This place is perfect for a short stay. I would come again.
Stayed in July 2025
Reviewed: 31 July 2025
Tamara
United KingdomGreat communication and very hospitable staff!
Stayed in July 2025
Reviewed: 26 July 2025
Cathy
United StatesGreat location!! The rooms are very nice and clean. Breakfast has a little of everything. Staff was amazing
Stayed in July 2025
Reviewed: 26 July 2025
Cathy
United StatesAmazing location!! Walter greeted us and explained the property. Room was very clean and comfortable. Breakfast was very good and lots to choose from. We will be back
Stayed in July 2025
Reviewed: 25 July 2025
Pedro
GermanyThe staff was exceptionally friendly and helpful!
Stayed in July 2025
Reviewed: 22 July 2025
Aria
United StatesWhile it can't be helped because it is a very old building, the street is quite loud at times. So, just know that if you are a light sleeper you might want to bring earplugs. The shower was super tiny. My husband compared it to an RV shower saying it was even smaller. He is 6' 180lbs for reference. Also, as I believe they say in their description, there are about 19 steps that you will need to carry your bag up and then down again.
The location for proximity to things was great! Not at all far from the train station and only a few minutes walk to the Duomo. The room was very clean. The staff was very kind and helpful. All in all, I found it charming and would stay again.
Stayed in July 2025
Reviewed: 22 July 2025
Marguerite
IrelandNothing I would love to stay again
The location of this hotel is great.Close to the tram, either from the airport or from the park andcride in Villa Constanza..The hotel is right in the centre of Florebce, close to all the landmarks. It iscso clean, so yadtefully decorated, so relaxing.Breakfast was amazing.I thought it was just continental but then we were offered bacon and eggs.
Stayed in July 2025
Reviewed: 15 July 2025
Simone
AustraliaLocated close to SMN train station, perfect for our late night arrival.
Stayed in July 2025
Reviewed: 11 July 2025
Sarah
AustraliaNothing. Basic but clean and comfortable
Fabulous location and friendly staff
Stayed in July 2025
Reviewed: 3 July 2025
Elaine
AustraliaSome noisy residents banging doors during the night.
Stayed in July 2025
Reviewed: 3 July 2025
Mohammadreza
United KingdomLocation was great
Stayed in July 2025
Reviewed: 2 July 2025
Madeleine
United StatesZero
Everything is so good. Clean , comfortable room and beautiful, good breakfast good price hotel and breakfast, good location and very nice staff.
Stayed in July 2025
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