Reviews of NSM Hotel Palace Lucera 4 stars
S.P. 5 Per Pietra Montecorvino, Km 3, 71036 Lucera, Italy
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Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewnot a 4* hotel; more like a 2*
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewThis is a 4 star hotel which is comfortable but a bit disheveled and in need of a bit of refurbishment in the rooms. The breakfast was good and with a selection of cold buffet items including sweet pastries and an industrial sized Nutella dispenser. There is plenty of on-site parking and the staff are friendly and efficient. There is a lift to the upper floors and this gave us a view to the castle in Lucera over fields. There are quite a few comments about the grubby looking carpet, which is true but at the rate we paid we could live with this as it was significantly cheaper than the UK equivalent.
The hotel room could do with a bit of a tidy up. This seems to be happening in the ground floor areas.
Reviewed: 1 November 2024 · Stayed in October 2024
Verified reviewThe hotel was easy to find although we did not realise it was in a trading area. So, not pretty. But the hotel was lovely. The staff were really friendly. The hotel was clean throughout.
Reviewed: 19 August 2024 · Stayed in August 2024
Verified reviewThe hotel had comfortable rooms smart tv and spacious bathroom
The breakfast was disappointing our family was unable to eat properly as many of the drink machines were not functioning and there was no still water available with minimal options available
Reviewed: 30 June 2024 · Stayed in June 2024
Verified reviewReviewed: 26 June 2024 · Stayed in June 2024
Verified reviewGood parking, reasonable price.
Unfortunately, it was not possible to turn off the air conditioner in the room with the wall controller, the switch cabinet also hummed loudly. The breakfast was poor compared to other hotels, the food that ran out was replaced only on special request. New hotel, these can be easily fixed. When I was leaving, they wanted to make me pay for a dinner that I didn't even eat.
Reviewed: 26 May 2024 · Stayed in May 2024
Verified reviewClean, Comfortable and reasonably priced.