Reviews of Palazzo Lecce - Epoca Collection
20 Via Roberto Caracciolo, 73100 Lecce, Italy
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe property is simply stunning. In the city center of the old town of Lecce. If you are sensible to architecture and design you can only be impress by what has been done in Palazzo de Lecce .. and the roof top .. well you have to see it to understand !
Nothing!
Reviewed: 12 July 2025 · Stayed in June 2025
Verified reviewBeautiful breakfast prepared by charming hostess, Caterina. Extremely kind and helpful main hostess, Valentina.
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewWe had a wonderful stay at Palazzo Lecce – Epoca Collection. The hotel is absolutely beautiful, with elegant decor and excellent facilities. The rooftop terrace with a small pool is a real highlight — sunny, relaxing, and perfect for unwinding. Our room was spacious, very clean, stylish, and well-equipped. We slept really well. The staff were incredibly friendly and welcoming, and gave us great recommendations to explore Lecce. We highly recommend this hotel, whether you’re visiting for a short stay or a longer trip. A true gem in the heart of Lecce!
Nothing
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewGreat place and fantastic roof top terrace and pool, staff were amazing and really helpful and attentive.
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewLocation and staff very helpful, bed bathroom fixtures excellent
Temperature control for room not effective
Reviewed: 26 November 2024 · Stayed in November 2024
Verified reviewAccommodations were fabulous. Staff was professional & helpful. Location perfect!
Dear Diane, thak you so much for your kind review! We really hope to have you here again in the future!my best, Caterina
Reviewed: 25 November 2024 · Stayed in November 2024
Verified reviewA very special hotel, carefully and tastefully decorated. Excellently located close to everything. Excellent service! Highly recommended.
Everything was perfect!
Dear Anat, many thanks for your kind words! We are really in charge to give our guest an exceptional service and experience at Palazzo Lecce! My best Caterina
Reviewed: 31 October 2024 · Stayed in October 2024
Verified reviewCentrally located & within easy reach to all major attractions of the historical centre. Breakfast was very good. All the staff were helpful, accommodating & lovely
Nothing in particular.
Dear Shu, thanks for taking the time to review us in this excellent way. We are happy to know that you find the accomodation beautiful and comfortable! Hope to see you here again! My best Caterina
Reviewed: 6 October 2024 · Stayed in October 2024
Verified reviewReviewed: 6 October 2024 · Stayed in September 2024
Verified reviewVery central, yet a bit hidden from the main flow of tourism mass. Warm welcome by the host Nice room deco with modern equipment. Cool atmosphere in the Palazzo
Extremly slow elevator. Lights in the room were partially flashing but the host responded very quickly with solutions. Roof top pool is more of a big jacuzzi but surrounded by a nice breakfast terrace.
Thank you for taking the time to share your feedback regarding your recent stay with us. We’re delighted to hear that you enjoyed our central location, the warm welcome from our team, and the unique atmosphere of our Palazzo. We take into consideration your comments about the slow elevator and the flickering lights in your room. We’re glad our team was able to respond quickly to address these issues. Your insights are invaluable, and we will certainly look into improving the elevator service and ensuring all room amenities are in top condition. As for the rooftop pool, we’re pleased you enjoyed the ambiance! We strive to create a relaxing space for our guests to unwind. We hope to welcome you back soon and provide you with an even better experience! Best regards, The Staff of Palazzo Lecce
Thank you for taking the time to share your feedback regarding your recent stay with us. We’re delighted to hear that you enjoyed our central location, the warm welcome from our team, and the unique atmosphere of our Palazzo. We take into … Show more
Reviewed: 5 October 2024 · Stayed in September 2024
Verified reviewReviewed: 24 September 2024 · Stayed in September 2024
Verified reviewLocation was great, the amenities and design/detail in the room was above expectations - especially artwork and lighting. Loved it and pleasantly surprised. Whilst we used the stairs for everyday commute, having a lift was a bonus for our luggage.
N/A
Reviewed: 24 September 2024 · Stayed in September 2024
Verified reviewGreat design nice location
Not great options on parking Breakfast could be better organised although food was good.
Reviewed: 22 September 2024 · Stayed in September 2024
Verified reviewVery nice location. Beautiful rennovated palazzo Small but nice roof top teracce.
Unfortunately it was a lot of light in our room during the night, due to the lightening construction inside the building, which was shining in the room.
Reviewed: 19 September 2024 · Stayed in June 2024
Verified reviewReviewed: 19 September 2024 · Stayed in September 2024
Verified reviewEverything perfect !
All , decoration , staff .. love this hotel
Reviewed: 18 September 2024 · Stayed in September 2024
Verified reviewGreat location , beautiful design and wonderful team
Reviewed: 15 September 2024 · Stayed in September 2024
Verified reviewReviewed: 7 September 2024 · Stayed in July 2024
Verified reviewTastefully designed. Close to train stations. Good massage therapist.
-
Reviewed: 4 September 2024 · Stayed in August 2024
Verified reviewthe location was great - close to the busy areas but not loud or noisy at night. the hotel was clean and beautifully decorated
the room keys were a bit finicky to lock and unlock
Reviewed: 19 August 2024 · Stayed in August 2024
Verified reviewEverything. Amazing design style and luxurious. Lighting and ambience gave a relaxing spa like feel. Great position for bars, restaurants and old town.
nothing
Reviewed: 5 August 2024 · Stayed in August 2024
Verified reviewProperty is amazing. A proper palazzo in Lecce. Full of art and amazing rooms. Everywhere you look there is something amazing catching your eye. Rooms are also nice and clean. Location is perfect and the hosts could not be friendlier and more attentive to our needs. Breakfast on the roof terrace is just the cherry on top.
Reviewed: 29 July 2024 · Stayed in July 2024
Verified reviewOne of the best places we’ve ever stayed in. The location is fantastic and within walking distance of all amenities. The property is beautifully decorated throughout and with only 6 rooms, you feel extremely special. The rooftop pool area has incredible views of Lecce during the day and also at night. Most of the time we had the terrace to ourselves. Our host was extremely helpful and always on hand with any questions we had. Highly recommend this place
Reviewed: 22 July 2024 · Stayed in July 2024
Verified reviewIt was absolutely gorgeous!!!! We felt like royalty staying there!!!
Nothing