Reviews of Palazzo Montemartini Rome, A Radisson Collection Hotel 5 stars
Largo Giovanni Montemartini 20, Central Station, 00185 Rome, Italy
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Reviewed: 4 September 2025 · Stayed in June 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewVery great and very great staff
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewI have never experienced service like this before! From the moment we arrived, we were welcomed like royalty, and every detail of our stay was made memorable. The spa was the perfect place to unwind, and the restaurant served an incredible breakfast that we will not forget. If we return to Italy, this is without a doubt the place we will stay again.
Nothing , everything was perfect !
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewConveniently located next to Termini station. Splendid old palace converted into a hotel. All the modern amenities you’d expect at a 5 Star hotel with the aesthetics of old Rome
Nothing
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe property was right next to train station fabulous hotel and we got a beautiful room we could of not been happier
Nothing
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe location was perfect and staff are very friendly here!
The layout of the bedroom that was unique but other than that nothing else!
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewFantastic property, service great and hotel rooms are huge, fresh and modern.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewBeautiful hotel right near the train station. Very convenient when going to and from the station.
Wish I could have checked in a little earlier….
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewStaff and service were amazing Lucrezia, Giulia, Pablo, Sara, and the whole team made the stay worthwhile. Location is Excellent for everything.
All was good
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewVery clean and looks nice
Elevator was located above or below the room with steps
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewVery convenient location and wonderfully friendly staff
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in May 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewGood location and the staff were excellent.
The spa facilities should be free to all guests.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewMr. Lucrezia., Guest Experience Coordinator .... Her positive customer friendly approach is highly appreciated. She is a well capable in handling customers and an asset for the Hotel.
While placing the booking initially, I requested for high floor road facing room i.e. Junior suit. However, when we checked into the Hotel at late evening on19th July' 2025 with family, we were asked by reception team stating the room will take another 20 minutes to get ready. Although we were tired, but we had no option but to go away for Dinner (instead of taking Dinner at room). I requested for road facing Junior suit (facing station side/ main road) and the reception team assured to give room accordingly. When we returned, the reception team arranged the junior suit, but unexpectedly at extreme backside stating there is no junior suit on Main Road/ Station facing side. We were already tired enough and as such went into that backside so called suit. There was no extra bed and instead the sofa which is in display in various portals was covered with a white bedsheet showing this as the extra bed. I was surprised on difference in their opinion and wrote at Booking.com later on. Next day Mr. Lucrezia, Guest Experience Coordinator turned up directly with me and assured to give a better suit next day facing main road/ station side as requested by me. Subsequently she tried best to resolve issues as far as possible.
Reviewed: 24 July 2025 · Stayed in June 2025
Verified reviewLocation was great
Navigating the hotel was challenging, especially for guests unfamiliar with the layout. The lifts were particularly confusing when trying to reach the spa. Additionally, the in-room amenities were set up for only one person. Although we reached out to a staff member and were referred to the front office, the issue was not promptly resolved. Front office staff are not friendly