Absolutely nothing!

We were completely enchanted by Palazzo Pacini! The rooms, the location, and service that went above and beyond in making us feel welcomed and at home. We traveled with our 3 young-adult sons. Check-in was a breeze. We were so well received by Pietro as he helped us get settled in. The rooms are beautifully decorated, clean and spacious, with charming views. Breakfast was absolutely fantastic out on the patio... Thank you, Eni, for the delicious omelets made to order! Again, Pietro and Eni provided us with a wonderful piece of Tuscan paradise. I hope we have the opportunity to go back.

Stayed in August 2025

Tucked away in the enchanting medieval hilltop town of Colle Val d'Elsa, Palazzo Pacini is more than just a hotel; it's a meticulously restored 17th-century historic residence that offers guests an authentic and peaceful Tuscan experience. This family-run establishment strikes a wonderful balance between old-world charm and modern comfort, making it a standout choice for travelers seeking tranquility and a genuine sense of place. The owners are friendly, helpful, and hospitable, often going out of their way to ensure guests have a memorable stay. The delicious breakfast, which is prepared on-site by the owners is exceptional for its quality and variety. For those looking to explore, the location is ideal. Palazzo Pacini is conveniently located for day trips to Siena, Florence, San Gimignano, and Volterra.

Stayed in August 2025

A lovely home in Tuscany (Colle di val d’Elsa). Great view of the Tuscan countryside from the terrace and a cute cat came to visit as well! The breakfast every morning was lovely and the manager of the hotel was very friendly. Please note that the property did not have parking that we could reserve. We had to park in the free parking nearby. We were there around August and had trouble finding parking in those parking lots as the car parks were full. We had to drive around for 30mins until we found parking.

Stayed in August 2025

Nothing

Beautiful rooms and views. Classic Italian style palazzo

Stayed in August 2025

One of the best hotels I have ever stayed! Very clean, with helpful and friendly people working on it. The view from the terrace is beautiful!! The parking is near the village and you don’t need to worry about that. Excellent choice for visiting Toscana

Stayed in August 2025

Our stay was wonderful – the staff were incredibly kind and welcoming, the breakfasts prepared on-site by the owners were absolutely delicious, and the whole place is truly worth recommending.

Stayed in August 2025

Our stay at Palazzo Pacini was truly lovely. The hotel is charming, cosy, spotless, and perfectly located near some of the most beautiful villages in Tuscany. But what truly made our experience unforgettable was Eni, an absolute angel and a true asset to the hotel. She welcomed us with such warmth and kindness that we instantly felt like family. Her genuine care and hospitality elevated our stay and made us feel right at home. We will always remember this visit warmly and hope to return soon.

Stayed in August 2025

Nothing not to like.

Great services and location. It was very clean and the hosts were extremely nice and hospitable! It’s a great travel base for those who want to visit Tuscany, it’s easy to get anywhere by car. Palazzo Pacini has my heartfelt recommendation.

Stayed in August 2025

Everything about our stay was just wonderful and I can’t rate this hotel high enough. The hotel was in a great position and the room was just wonderful. Pietro & Eni are just wonderful hosts and nothing was too much trouble. The breakfast was also amazing. We will definitely be returning.

Stayed in July 2025

Beautiful interior and rooms, very friendly staff, great breakfast, smooth communication, easy check in and check out.

Stayed in July 2025

It’s an amazing place, we will come back.

Stayed in July 2025

Car park is a distance from hotel. Not easy to get car park in front of hotel to load luggage into car during check out. It’s a small street hence had to hold up traffic when loading luggage.

Style, size, location

Stayed in June 2025

Need to park a few hundred metres away, but at least it's free.

Comfortable well located hotel. Best shower in Italy so far!

Stayed in July 2025

nothing to add

everything was perfect

Stayed in June 2025

Our rooms were beautifully fitted out with magnificent views. The breakfast was magnificent and our hosts couldn’t have been more helpful.

Stayed in June 2025

Everything was of the top quality .

The attention to detail was impeccable. The owner ( Pietro) was available in the background if needed . Every item of our stay was excellent. Tranquil garden and outdoor breakfast area was gorgeous .

Stayed in June 2025

Excellent, family run hotel with a very friendly owner (Pietro), very polite staff, generous breakfast on the terrace, very clean, with spacious rooms. Location is perfect for daily excursions to the Tuscany villages and there are many dinner options in the old town of Colle di Val D' Elsa.

Stayed in June 2025

An unforgettable stay!

Stayed in June 2025

Very kind hosts, wonderful view, great breakfast.

Stayed in June 2025

I do not have any dislikes about the property

It’s located in a small Tuscan town between Florence and Siena. Very charming. Property has magnificent view of Tuscan countryside that we enjoyed from our bedroom and from the breakfast area. You can relax by the fountain and smell jasmine in the garden. Very attentive owners and staff. Exceptional breakfast!!!

Stayed in June 2025

Warm welcome and friendly staff, large comfortable rooms beautifully decorated, comfortable beds, delightful views and charming terrace and garden. A terrific breakfast which left nothing more to be desired!

Stayed in May 2025

Nothing, all good

The host was really amazing and helpful. It felt like home and the whole atmosphere of the property was amazing. The favorite part was the breakfast at the terrace.

Stayed in May 2025

The only complaint we had was quite minor - the water temperature tends to fluctuate when you’re in the shower. Never so bad that you can’t shower, but a little annoying.

Pietro is a born host, kind but not overbearing; he makes you immediately feel like you’re visiting your favorite Italian uncle who just so happens to have a beautiful palazzo. We stayed in 4 different properties on our trip to Tuscany and Palazzo Pacini was our favorite. We highly recommend “The Dutchess” room. Waking up to that view everyday was just magical. The layout of Colle di Val d’Elsa is a bit different than many other Tuscan towns, quite long and narrow, but the scenery is beautiful.

Stayed in May 2025

Nothing

A beautiful property with amazing views. Our room was spacious and spotless. Pietro and Eni are kind and attend to every detail. Breakfasts on the terrace were plentiful and outstanding. (Eggs cooked to order!) it is located in a small town that is not right in the middle of a touristy area -but a great central location to explore the Tuscan countryside.

Stayed in May 2025