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Reviews of Palazzo Rosenthal Vesuview Hotel & Resort 4 stars

Via Fossa Della Monica, 9, 80040 Trecase, Italy

#16 of 31 hotels in Trecase

Guests' Choice

Review score

Based on 198 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.4

  • Facilities

    8.6

  • Staff

    9.4

  • Value for money

    8.6

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 31 August 2025

    10
    Very profesional
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very kind people, very good food

    Stayed in August 2025

  • Reviewed: 29 August 2025

    9.0
    Lovely hotel, great staff, very comfy rooms
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The slight downside was the location. Although it was close to a train station, it was a bit further away from the tourist spots than we realised and we were more reliant on public transport to get about. The hotel offers a free shuttle service as it's up the mountain from the train station but it stops at 7 and you'll need to pay after.

    Loved the hotel and the staff were really lovely and helpful, pool was great and very quiet and peaceful.

    Stayed in August 2025

  • Reviewed: 29 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Hotel restaurant on the expensive side. Taxis very expensive.

    Lovely small boutique hotel. Lovely pool lots of comfortable sunbeds surrounded by palm and fruit trees and an excellent view of Mount vesuvius.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Great place
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    Staff was great. Restuarant was really good. Rooms and beds were comfortable.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Too soft beds, but it is very subjective matter. We need harder.

    Very pleasant and warmly welcoming staff. Flexible in meeting our request for the dinner outside the restaurant in open air space. Good breakfast and dinner, too.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    Lovely stay on the slopes of Vesuvius with glorious views out to the bay of Naples.
    • Leisure trip
    • Family with young children
    • Superior Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nice hotel with friendly staff. Stunning views out to the bay Naples with Capri beyond and Vesuvius towering above.

    Stayed in July 2025

  • Reviewed: 23 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Expensive for food and not much choice. Breakfast didn't have much choice either. I also didn't like that drinks and snacks didn't have a price and you couldn't pay as you go. We had to pay all at checkout. We were given crisps with drinks, and sandwiches that we didn't ask for but was made to pay for them at checkout! The shower wasn't great and we kept drenching the bathroom floor as it spat everywhere. It would have been nice to have extra pillows too. We had one each and they were quite flat.

    Good location. Great view of Vesuvius. Staff were very pleasant and helpful. Room was spacious.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    10
    Wonderful staff, delicious meal, fabulous experience
    • Leisure trip
    • Family with young children
    • Superior Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was spacious. The staff were so helpful and friendly. The dinner was excellent

    Stayed in August 2025

  • Reviewed: 15 August 2025

    8.0
    Hotel near Naples
    • Leisure trip
    • Family with young children
    • Superior Deluxe Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    No garden activities e.g table tennis. A little expensive on extras eg water €4

    Nice hotel, swimming pool and nice room with AC. Friendly staff, good breakfast. Would recommend

    Stayed in August 2025

  • Reviewed: 14 August 2025

    8.0
    Recommend for a relaxing holiday.
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    A bit remote from the small town of Trecase and roads not suitable for walking.

    Beautiful hotel, good food and lovely pool area. Staff were friendly and pleasant. Helpful with any questions we had about local transport and amenities near by.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Deluxe Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    A bit far out you'd need a car ,10 /15 drive to the metro ...even though the hotel were good to drop you to the metro, as a taxi was 25 euros

    Everything was lovely, nice staff ,good food ,very clean

    Stayed in July 2025

  • Reviewed: 29 July 2025

    9.0
    Family friendly hotel with great views
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    We loved this hotel. If I was going to say anything that could have made it easier would be if the hotel served sandwiches or snacks for lunch by the pool.

    A lovely friendly hotel with spacious, clean, air-conditioned bedrooms with great views and comfortable beds. The pool was perfect to spend the mornings before we headed out to see Pompei, Mount Versuvius in the afternoons. Lots of free parking. We hired a car, which made it very easy to visit everything, although the hotel does offer a shuttle. Great breakfast in the mornings with an amazing attentive server who remembered all our drinks after day 1, which were swiftly brought to our table.

    Stayed in July 2025

  • Reviewed: 13 July 2025

    10
    A fabulous gem in a beautiful location
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There was t anything we didn't like.

    This hotel is a small gem with lovely facilities. It is set in the peaceful suburbs at the bottom of the volcano providing a calm and immersive local experience. Luciano and all the staff went the extra mile to ensure all our needs were met. He and Anna met our flight and the cost was sensible having done our own research into taxis. They gave us help with tours and excursions. Gluten and lactose intolerances were well catered for. The views are breathtaking. Would highly recommend staying here.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We were not given pool towels in the morning as we stayed for 1 night. Strange and not polite

    Nice property, but quite old

    Stayed in July 2025

  • Reviewed: 9 July 2025

    8.0
    Nice hotel with views of Mt Vesuvius
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    If good view is important then choose more expensive rooms!

    Swimming pool with views up to Mt Vesuvius. Nice selection for breakfast, but the same each day. Friendly, helpful staff. Room on pool level with easy access to the pool (but not a good view). Good size car park.

    Stayed in July 2025

  • Reviewed: 24 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Poor general maintenance. Pool shower not working. Balcony plants on upper floors not watered. Terras and pool area infestef by ants. Basically a hotel in decline.

    Nice view from the pool. Large parking.

    Stayed in June 2025

  • Reviewed: 24 June 2025

    10
    This trip. This hotel will stay with me. I loved it.
    • Leisure trip
    • Family with young children
    • Superior Deluxe Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Um. To be honest, I can't think of a single thing except the cold water in the shower will be temperamental.

    The hotel was situated in a quiet area, which made the stay more relaxing because it felt like your own private paradise. Although abit old fashioned in its decor, the quality of the materials can't be criticized. Our room was spacious, all the mod cons, and the bed was super comfortable. The air conditioning was a godsend. But I think what makes this hotel a standout is the staff. They are just wonderful. We loved them all, in particular Luciano, Anna, Maria. Their attention to our needs was outstanding. From excursions to recommendations, they knew how to guide us. We took advantage of their expertise and not once did they disappoint. The one day we stayed at the hotel was spent lounging around the salt water pool. Towels aplenty. Just easy. The food, the food. My husband is mad for everything, especially fish. Our travelling companions were eager for new tastes. Me? Im abit of a vegetarian. Our main man Luciano made sure I was taken care of every single time. They knew our names. They asked how we were. By the end of the week, we felt like family. I would go back tomorrow.

    Stayed in June 2025

  • Reviewed: 19 June 2025

    10
    Summer holiday
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    There was nothing about the hotel we didn't like, however the town itself has not much facilities ie restaurants or supermarket nearby.

    The hotel was clean and well maintained, pool was lovely, staff were exceptional. Room was comfortable and overall it felt like we were visiting family more so than strangers. The manager Luciano was a gentleman a fantastic host as were all the staff, I will metion Giovanni, Matt, Maria and Dominica as we mainly dealt with them. When we went to train station we were dropped and collected by staff from hotel. We relaxed at hotel for 3 days and the food was lovely and Luciano himself prepared some off menu dishes for us which were delicious. He as a manager makes sure all residents are looked after, he also organised a trip for us. Overall our trip was memorable and we visited Sorrento Naples Pompeii and Capri from this location via Leopardi train station which is a few mins in car from hotel.

    Stayed in June 2025

  • Reviewed: 16 June 2025

    9.0
    Brilliant staff, very comfortable place well
    • Leisure trip
    • Group
    • Superior Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The location means you need transport to get anywhere, the road it is on is very narrow and not recommended to walk along at all.

    Excellent staff - especially Maria who couldn’t do enough to help - she is just brilliant!

    Stayed in June 2025

  • Reviewed: 13 June 2025

    9.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    First night, when we arrived, we received an uncleaned room, even though we arrived very late in the evening. Finally, the person on reception changed it with a superior cleaned one. Also, all looks pretty old. Needs a refurbishment

    Position, Staff, good breakfast, support

    Stayed in June 2025

  • Reviewed: 10 June 2025

    7.0
    Nice stay for a few days, but would get something closer to amenities and transport connections next time
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Price and portion sizes of the meals in the restaurant. Location was extremely difficult to get around without transport and public transportation is limited or not existent. Not much around the hotel that you reach by foot.

    Views and scenery. Pool was nice even though underwater light was hanging off

    Stayed in June 2025

  • Reviewed: 4 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    We loved it all. However if you want to get about be prepared to have either organised something or take the local trains which are very efficient.

    The hotel is immaculately clean. The room was big and the bed so comfortable. The staff were brilliant and couldn't do enough for you. Breakfast had a good selection. The shuttle to the train station in the village is a brilliant idea. The pool area is more than great and the grounds are immaculate.

    Stayed in June 2025

  • Reviewed: 30 May 2025

    10
    Beautiful Resort
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Only complaint I have is the pillows were uncomfortable...minor detail Wish you had a spa. A nice massage or facial would have been extra perfect

    Beautiful hotel!! Location was perfect for us as we were in Italy for our sons wedding at a nearby winery... Room was comfortable with an amazing view.. Beautiful pool area.One of the best places we've stayed in Italy.... Staff was wonderful, friendly and helpful with whatever we needed . On site restaurant was fantastic incredible food and a view of the Sea, Sorrento and Capri.. We will definitely be back! Thank you for a wonderful stay!

    Stayed in May 2025

  • Reviewed: 29 May 2025

    7.0
    Beautiful hotel, but needs an upgrade
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    No airco in the rooms No water pressure in the showers (bathroom) Ice cold swimming pool (missing heater) Interior needs a little upgrade

    Garden, swimming pool, staff

    Stayed in May 2025

Showing 1 – 25

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