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Palazzo Titti Rialto Suites住客评语

Campiello del Sansoni, 895, 圣保罗, 30125 威尼斯, 意大利

  • Celia

    点评日期:2025年6月29日 · 于2025年6月入住

    真实点评

    衛生條件真的很爛,入住之後發現床單很髒,上面有黑色的污漬第一時間聯繫工作人員但是當時時間已經10pm所以沒有及時得到回覆 直到第二天下午得到回覆說在我們入住前已經有清潔人員檢查過了,不是他們的責任,並且不給予更換床單的服務,無奈之下只好在骯髒的床單上睡了兩個晚上。(一切都有訊息截圖和時間為證)除此之外房間了有超多蒼蠅和蚊子,洗手台和洗浴間都有蟲子的屍體,晚上被蚊子咬了六下,超嚴重引起我皮膚過敏發炎,當時立刻詢問工作人員有沒有什麼驅蚊措施依然是第二天下午才收到回覆說沒有,並且完全不作為。工作人員超奇怪,入住的時候說我還沒有付房租,我明明就在預定房間的時候支付所有費用了啊,他們還讓我在check in的時候付現給他們只要怎樣??喔還有,房間沒有飲用水,只能在工作人員上班的時間問他們要,不然晚上會渴死也沒有水喝。真的超級爛 而且好貴。 很不滿意

    住宿方回复:

    Dear Guest, thank you for sharing your experience with us — your feedback is always a valuable opportunity for improvement. We would like to clarify a few important points: during your stay, our reception staff kindly brought you water and coffee to ensure your comfort. Additionally, the “Do Not Disturb” sign was displayed on your door, which is why our housekeeping team was unable to enter and perform the daily cleaning service as usual. A change of bed linen was promptly offered but, as we understand, you declined it. Lastly, we always recommend not leaving open food in the room, as this can naturally attract insects or gnats, especially during warmer seasons. We are truly sorry that your stay did not meet your expectations and we hope to have the chance to welcome you again in the future for a more pleasant experience. Best regards

    Dear Guest, thank you for sharing your experience with us — your feedback is always a valuable opportunity for improvement. We would like to clarify a few important points: during your stay, our reception staff kindly brought you water and … 显示更多

    Palazzo Titti Rialto Suites
    2025年7月2日
  • Min

    点评日期:2025年6月19日 · 于2025年6月入住

    真实点评

    第一次入住威尼斯,没太大对比。总体都挺好的。入住前的联系和问好并主动提供帮助的可能性这一点非常棒,很友好。

    哈哈哈,都还可以。

    住宿方回复:

    Dear Min, Thank you for your kind review and for choosing us for your first stay in Venice! We're so glad to hear that your overall experience was good and that our team was able to assist you in a friendly and proactive way. We appreciate your feedback and hope to welcome you back on your next visit to Venice — now with a point of comparison! 😊

    Dear Min, Thank you for your kind review and for choosing us for your first stay in Venice! We're so glad to hear that your overall experience was good and that our team was able to assist you in a friendly and proactive way. We appre… 显示更多

    Palazzo Titti Rialto Suites
    2025年6月22日
  • Chunhong

    点评日期:2025年5月24日 · 于2025年5月入住

    真实点评

    地点非常不适合拖着行李去的游客,走太多的阶梯到酒店,然后要爬很多层楼梯,这点来说很不友好。

    住宿方回复:

    Thank you for your feedback. We’re sorry to hear that you found the location challenging. As Venice is a unique and historical city built on water, it’s true that there are many bridges and stairs throughout, which can be difficult when carrying luggage. Unfortunately, this is part of the city’s charm and structure, and something beyond our control. That said, our hotel is located right in the heart of Venice, in the Rialto area—one of the most central and vibrant parts of the city. While it might be a bit tricky to reach on foot the first time, especially with bags, this central location allows guests to easily explore the best of Venice once they arrive. We hope you were still able to enjoy your time in the city, and we truly appreciate you sharing your experience.

    Thank you for your feedback. We’re sorry to hear that you found the location challenging. As Venice is a unique and historical city built on water, it’s true that there are many bridges and stairs throughout, which can be difficult when car… 显示更多

    Palazzo Titti Rialto Suites
    2025年5月25日
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  • 凡郁

    点评日期:2025年1月28日 · 于2025年1月入住

    真实点评

    床很舒服,空間也大,也很漂亮, p值高

    沒有電梯扛行李有點辛苦

  • Mingxiao

    点评日期:2024年11月30日 · 于2024年11月入住

    真实点评
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