Reviews of Palm Gallery Hotel 3 stars

Lovely pool and terrace(s) for relaxing, with clean and comfortable rooms. The location is great – close to the city center with easy bus connections, yet in a safe and quiet area. The price was fair for what you get.

Some days there were quite a few mosquitoes around the pool, even during the day, so bring mosquito spray if you’re sensitive. The water in the pool felt clean, but the bottom could use a bit of extra cleaning.

All of the staff are amazing and so friendly. We love this hotel and have been 2ce now. The location is good and the rooms are decorated beautifully. Very intricate

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The staff were brilliant, very friendly and helpful. Our flight was delayed and we arrived after midnight but we received a very warm welcome and a very cold beer on our arrival😃

Our room was very small and the breakfast was poor. Breakfast was better and cheaper just a 2 minute walk down the street.

It was close to where I needed to be

Extremely unpolite staff. AC didn’t work. Half of the hotel was a construction area.

It was close to the embassy I needed to go to so for me the location was perfect even if it's out of the centre. The location is also super quiet and peaceful and in a lovely neighborhood. The rooms are lovely, the style is unique but tasteful. I loved having a pool because I was there in July. The staff were friendly. I got a complimentary drink on arrival.

This is such a gorgeous hotel. The room was lovely and comfortable. Pool area was gorgeous. Staff were amazing and saw to our every need. It’s a 15 min walk to the metro where you can access the centre of Rome. Loads of places to eat in the area. It residential so it’s super quiet and safe. Would 100% stay there again.

Breakfast could have been better, maybe a few more options. Some of the plug fixtures were coming off. All minor things that would stop me staying there though.

It’s in a nice area, very calm

No elevators Lots of mosquitos No one at reception after 11pm, the lady at reception gave me wrong code to enter the hotel, I had to guess the code at 1am for almost 1 hour before I was lucky! Tried calling them, tried knocking, no one is there to help you, I could have slept outside if I didn’t guess the code!

Nice location, pool

The place is charming but a little rundown. The ground-floor room I booked was clean and the sheets fresh, but the white bed coverlet had a visible old stain that didn’t come out (wine?) and the windows looked like they hadn’t been cleaned in many months.

Lovely staff and room. Cosy communal areas and rooftop pool with sun loungers was a bonus.

A little far out but good bus service close to hotel and easy to use. Very basic breakfast.

Everything!

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The manager greeted us so friendly and welcoming. Had a sweet breakfast in the morning. Best croissant we ever had.

Location. Not too touristy. Warm welcome.

Nothing

Beautiful hotel, fantastic gardens. Staff all extremely professional and friendly 👏 Location of hotel is great, nice restaurants nearby. Only a 20 min taxi into Rome, also near public transport l

Little bit of maintenance is required around the pool and garden

The Staff are very kind. The value for money is great. Very cute and cozy hotel.

It is small and cozy, warm reception. It seems to be a family-owned place which gives it a friendly vibe, a bit more intimate and personal than a big hotel

We had a warm welcome when we arrived and also received some useful information about restaurants near by. Location was also good.

We booked this hotel because it had a pool, but unfortunately, it did not look clean enough to take a bath. The room was also less clean than expected. One corner of the bedroom had a mould, and the fridge was leaking. All bathrooms, including areas above shower and walls, were covered by mould. As we asked staff if we could receive a room with no mould, it was told that all rooms are occupied for this day, but they will look for a solution. As we left the room for the day and returned in the evening same day, the room smelled like chlorine, which meant that staff tried to clean the mould. This was not ideal as it did not feel comfortable sleeping in such room, and we were forced to keep open windows overnight.

Lovely unusual hotel in a quiet neighbourhood. We had a very friendly welcome when we arrived late at night. The staff were exceptionally friendly and helpful. The room was spacious and tastefully decorated. An excellent breakfast - the freshly made pastries were delicious.

Room was clean and beds made daily. Pool area was nice although it was rainy so we didn’t use it Nice area. Good restaurants opposite the hotel

Kitchen was only a microwave although metal pots we available Slightly too far from city centre, did use the metro until the strike. Parking was a nightmare

We loved everything. What a welcome! Grace, good humor, and a fine cup of coffee. Enchanting floral environment, and when we were there, green flocks of parrots swooped through the trees. Wine. Jacuzzi sublime. Thank you, Palm Gallery

the staff was very nice, friendly and helpful. was very familiar! The hotel was outside of the city but was easily accessible by bus (about a 5-7 minute walk to the bus stop) There were two restaurants right next to the hotel. Room had everything you needed. :-)

unfortunately the breakfast pictures did not match the breakfast itself. But the breakfast was ok, based on the photos you expected something different! but the service was great again! super friendly and tried to do the best! Unfortunately the whirlpool was dirty and unusable

Palm Gallery Hotel in Rome is the perfect place for those looking for peace and comfort while also wanting easy access to the city center. The hotel is in a well-connected location – there are many bus lines nearby that conveniently and quickly take you to the main landmarks in Rome. Thanks to this, even though Palm Gallery Hotel offers peace and quiet away from the hustle and bustle, you can easily reach the city center in no time. The hotel staff is exceptionally helpful and friendly. Our room was meticulously cleaned every day, which made us feel well taken care of and comfortable. We also loved the pool at the rooftop.