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  5. Reviews of Pinto-Storey Hotel

Reviews of Pinto-Storey Hotel 3 stars

Via G. Martucci, 72, Chiaia, 80121 Naples, Italy

#39 of 198 hotels in Naples

Guests' Choice

Review score

Based on 57 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.5

  • Facilities

    8.4

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 30 August 2025

    10
    Great location! Clean room! Friendly staff!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The only thing was the room didn't have a kettle to make a cup of coffee in the morning. Besides this, everything is perfect!!

    Great location, close to shops, a supermarket, and 2 cafes, which is great to get a coffee fix. Friendly staff! The room is spacious, with a great view! Clean bathroom! Had a desk to work. Dining table. Perfect stay! Recommend this hotel, and the area Chiaia is absolutely beautiful! We will stay here again.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights
    • Submitted via mobile

    I liked everything

    The district was fantastic, quite and central

    Stayed in August 2025

  • Reviewed: 17 February 2025

    8.0
    amazing
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    a safe with key was available, however a safe with pin could have been better

    nice view - big, bright, comfortable room - high ceilings - modern bathroom with window - nice balcony with view on the gulf

    Stayed in February 2025

  • Reviewed: 8 October 2024

    8.0
    Great location, beautiful area, 1-2 things I’d change…
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    It doesn’t have a breakfast buffet. You have to preorder (previous day) the breakfast you want (not too many options) and they bring it to you on the room! There’s not a 24h reception or receptionist (nobody late at night in case you need anything) and the thing that made an impression was that they told me to pay for two small bottles of still water I used, even if I’ve paid good money for my 2+1 nights at the Hotel and most important even if I’ve left them 3-4 bottles of water that I’ve bought from the super market and I couldn’t carry them on the airport! With the excuse that it’s a different “brand” of still water than the one they use on the room refrigerator!!! Personally if I could change something at the rooms it would be adding on the windows a mosquito protection so that the customers open the window for some fresh air and don’t worry about mosquitos and flies. It’s easy and cheap. And people will not have closed windows and turn on the A/C… The Hotel will save money too…

    The location is great. That’s the best part.

    Stayed in October 2024

  • Reviewed: 31 August 2024

    8.0
    Visited as a solo female traveler and loved the safety and comfort of it! Great location too, right next to the Metro.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean, safe with security guard downstairs and triple lock system.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    10
    A lovely well maintained hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    This was my third visit to this hotel. It continues to be an outstanding experience. The room was again lovely, clean, well looked after and stylish with a very large comfortable bed and perfectly working bathroom and shower. The view from the balcony is wonderful and the location is absolutely perfect for transport, restaurants, bars and supermarket and a 10 minute walk to the sea. The staff as always were attentive and courteous. We can’t wait to come back to our favourite hotel in Naples.

    Stayed in August 2024

  • Reviewed: 8 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location, big room

    Stayed in June 2024

  • Reviewed: 6 July 2024

    8.0
    Smooth stay in a cozy authentic feeling hotel in a nice part of Naples.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    This isn’t a negative, but the hotel felt a little bed & breakfast-ey. That was unexpected but nothing wrong with it.

    It was very cozy. The room was a decent size and we liked that the bathroom was separated by a middle room.

    Stayed in July 2024

  • Reviewed: 28 May 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Exterior frontage was under scaffolding during our stay but this did not detract from our stay.

    Very nice if unassuming hotel. Facilities were excellent. Did not have breakfast but used local cafes and bars but you can order each day if you so wish. Very old style furnishings in keeping with the building. Facilities modern and on good order. Staff friendly and helpful. Building was lovely with gorgeous stairs and of course a lift.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    100% recommend staying here if you visit Naples
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The property was a hidden gem. So clean, friendly welcome and spacious.

    Stayed in May 2024

  • Reviewed: 21 April 2024

    8.0
    Very comfortable stay in a beautiful hotel. I would recommend for couples.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    A beautiful room in this small but lovely hotel, full of character and in a good location. Staff were helpful and arranged travel/attraction cards (Artecard). Breakfast in our room was just right and very reasonable price.

    Stayed in April 2024

  • Reviewed: 14 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Centrally located, nice Hotel floor in an ancient building. Easy to reach by train and in walking distance to old town sights. Nicely arranged breakfast! Very good place.

    Stayed in March 2024

  • Reviewed: 22 February 2024

    9.0
    Great location in nice suburb! Huge room!
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location was great, clean and we felt very safe. Short walk to the water. Our room was amazing and big. Fabulous views! Staff very friendly.

    Stayed in February 2024

  • Reviewed: 3 December 2023

    9.0
    Good price/value catch.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Acoustics are very bad, I could hear the receptionist making phone calls, and the neighbors walking in the next room. Lighting in the bath room is very bad.

    Nice stuff, and very clean room. Great location in the city center.

    Stayed in December 2023

  • Reviewed: 19 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    For the price, breakfast could be offered, even if it's a continental one.

    For those who enjoy history, staying at the hotel is a very interesting experience. The larger rooms have a view of Vomero, which makes everything charming. The rooms are spacious and comfortable.

    Stayed in October 2023

  • Reviewed: 29 June 2023

    10
    I want to come back!
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    It was a little hard to recognise the entrance of the building as a hotel but the staff were so helpful.

    The consideration to detail was so comforting and made me want to stay in my room more. I loved looking from my balcony at the view and how close it was to the station, safe neighbourhood and nice restaurants.

    Stayed in June 2023

  • Reviewed: 16 May 2023

    9.0
    Good location and met our expectations
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The size of the room, comfortable bed, nice bathroom, quiet and peaceful

    Stayed in April 2023

  • Reviewed: 20 December 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The possibility of a baby bed was missing.

    Great position and atmosphere of the building, explecially the staircase. Kind and available the host and his employees. Very clean and spacious room.

    Stayed in December 2022

  • Reviewed: 8 December 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    original, very beautiful building, perfect location

    Stayed in December 2022

  • Reviewed: 13 November 2022

    10
    Was all perfect
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Was all perfect, and the staff was particurlarly nice and helpful. Breakfast was also particularly good. Then, the location is just great -and so is the hotel itself

    Stayed in November 2022

  • Reviewed: 12 November 2022

    10
    A perfect stay!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The location is wonderful, in a lovely and vibrant neighborhood of Naples, by a subway station. The staff was friendly and very helpful. The room was warm, comfortable and spacious. We felt at home!

    Stayed in November 2022

  • Reviewed: 7 October 2022

    10
    perfect weekend
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Boutique hotel as is

    Stayed in October 2022

  • Reviewed: 7 October 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    beautiful and comfort hotel , nice staff

    Stayed in September 2022

  • Reviewed: 24 September 2022

    10
    beautifully restored rooms. quiet building in a great location near lots of restaurants and shops.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    lovely building in a lovely location

    Stayed in September 2022

Showing 1 – 25

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