Piazzale Ungheria n 84 , piano primo, interno 4, 90141 Palermo, Italy
#30 of 95 hotels in Palermo
Guests' ChoiceBased on 73 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.4
Facilities
8.8
Staff
9.7
Value for money
9.1
Free Wifi
10.0
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Showing 1 - 25
Reviewed: August 21, 2025
Enes
Bosnia and Herzegovinathe outdoor area
The girls at the reception are very kind, especially Anna, and they are extremely helpful. The hotel is clean and well-maintained, and the rooms are cleaned every day. I will definitely return.
Stayed in August 2025
Reviewed: July 25, 2025
Tsoghik
FranceThank you Verj much. super hotel, personnel super
Stayed in July 2025
Reviewed: June 25, 2025
Jonas
PortugalThe entrance to the hotel isn't the best. But it didn't affect our stay that much.
We were met with great information about the city and things to do and places to visit. Super friendly and great English! The room was very comfortable, fresh and well equipped.
Stayed in June 2025
Reviewed: June 19, 2025
Conall
United KingdomLocation is perfect, host is very nice and helpful, room has everything you need and is spotless. Perfect stay
Stayed in June 2025
Reviewed: June 18, 2025
Bala
AlbaniaWe had a truly perfect stay at Hotel Plaza Ungheria! From the moment we arrived, everything was just amazing. The hotel is clean, comfortable, and perfectly located for exploring the city. A special thank you to Ana, the lovely young woman at the front desk, who was incredibly kind and helpful. She assisted us with everything we needed and always made us feel welcome. Her warm attitude and professionalism made a big difference in our stay. Palermo is the most beautiful place we’ve ever visited – full of history, charm, and unforgettable views. Staying at this hotel made the experience even better. We highly recommend Hotel Plaza Ungheria and can’t wait to return!
Stayed in June 2025
Reviewed: May 19, 2025
Krista
LatviaEverything was great for the price and the location!
The location was great, the main street of the city so close to the hotel, great accomodation for the location and price. Also the reception was really great - helped me even after the checking in time for me to get in and check without any problems, great service!
Stayed in May 2025
Reviewed: May 7, 2025
Lucia
United KingdomSomething which we didn’t think was clear from the descriptions or reviews: this is not your average/normal hotel. It is rooms on the first floor of a shared building and breakfast is in a cafe down the road (not the same building). It’s was almost like a serviced room rather than hotel. Breakfast is small; a single cup of tea/coffee and 1 sweet or savoury pastry. It didn’t ruin it but definitely not expected or not for you if you want the experience of a proper hotel.
The rooms are lovely, small but well equipped. The staff were amazing and so helpful and actually were the best bit! Location also very good.
Stayed in May 2025
Reviewed: April 6, 2025
Ola
SwedenGreat staff.
Stayed in April 2025
Reviewed: March 19, 2025
Adam
RomaniaGreat accommodation, comfortable bed, very clean room, central location and well informed receptionist. I appreciate all the info. from the woman who checked me in.
Stayed in March 2025
Reviewed: November 3, 2024
Elena
RomaniaNo natural light.
Ana, the receptionist, was amazing and very helpful
Stayed in November 2024
Reviewed: October 18, 2024
Ron
CanadaProximity to everything
Stayed in October 2024
Reviewed: October 13, 2024
Albert
Romania-it is a bit noisy but that is expected anywhere in the city center
- clean - very nice staff - secure
Stayed in October 2024
Reviewed: October 10, 2024
Idahoan
United StatesAnna was extremely helpful.
Stayed in October 2024
Reviewed: October 3, 2024
Malin
NorwayThe outside of the hotel looked poorly and there were no functioning elevator
The host was very accommodating and spoke well English. She came down to meet us and helped us with the baggage. We also spoke through WhatsApp beforehand, where she answered multiple questions we had.
Stayed in October 2024
Reviewed: September 28, 2024
Ismael
Costa RicaEverything was nice.
Good location and nice rooms.
Stayed in September 2024
Reviewed: September 2, 2024
Craig
ThailandGood location, clean and new, staff were excellent and made the stay
Stayed in September 2024
Reviewed: September 1, 2024
Werner
AustriaNice, clean, friendly, perfectly located.
Stayed in September 2024
Reviewed: August 12, 2024
Lidia
United StatesNice updated rooms
Stayed in August 2024
Reviewed: July 24, 2024
Lotachukwu
United KingdomSuper clean room, great central location. Staff were helpful and kind!
Stayed in July 2024
Reviewed: July 22, 2024
Pires
United StatesStaff were extremely helpful and responsive to last minute questions
Stayed in July 2024
Reviewed: July 10, 2024
Zahra
NetherlandsReally appreciated the personal chat and advice of the staff
Stayed in July 2024
Reviewed: July 6, 2024
Oksana
Ukraine-
very clean, pleasant smell in the hotel and room, which is very important to me. Breakfast is standard - coffee and croissant. but the service of the girl at the reception is a different story. I have not seen this in the best hotels. This is a VIP service. it's like you're in a sail hotel in Dubai. For her sake I would return to this hotel 100%
Stayed in July 2024
Reviewed: June 1, 2024
Consoli
SpainN/A
Great hotel, clean, recently refurbished, excellent location and friendly staff.
Stayed in May 2024
Reviewed: May 29, 2024
Éva
HungaryWe were very satisfied, the accommodation is very clean, the staff is kind and helpful. We received personalized service, they contacted us even before our arrival. It is in the center, so everything can be reached on foot. We were briefed on what to find and where in the city. We were also satisfied with the breakfast. Free coffee is available at the reception and what I especially liked is that there is a terrace where you can smoke without having to hang out on the street. It is important for me. I recommend it if you want a good value for money accommodation in Palermo.
Stayed in May 2024
Showing 1 - 25
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