9.8

Reviews of Podere La Casa

Podere La Casa Localita Villa Arceno, 53019 Villa dʼArceno, Italy

  • Acra

    Reviewed: 19 September 2024 · Stayed in September 2024

    Verified review

    This is truly one of the most beautiful places we have ever visited. The cottage is gorgeous, clean, and updated. The courtyard was perfect for relaxing and the views were amazing!

    Property response:

    Thank you very much for your kind review .

    Podere La Casa
    27 September 2024
  • John

    Reviewed: 8 November 2023 · Stayed in September 2023

    Verified review

    Beautiful location and peaceful surroundings with exceptional facilities and gardens. The couple who looked after the place were very helpful , friendly and discrete. A perfect stay in an amazing accommodation.

    Nothing

    Property response:

    Thank you for your kind comments and great review . We hope to see you again one day . Andrew and Inge

    Podere La Casa
    8 November 2023
  • Robin

    Reviewed: 8 October 2023 · Stayed in October 2023

    Verified review
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  • Victoria

    Reviewed: 14 September 2023 · Stayed in September 2023

    Verified review

    Beautiful property with a nice pool and well-kept, comfortable apartment. The apartment is quite spacious with a full kitchen. And we enjoyed the quaint surrounding towns and found two Michelin star restaurants nearby!

    We had been staying at Agriturismos in Italy and had expected a similar level of hospitality. We hadn’t realized this rental was more like an Airbnb, where the experience feels more transactional (for instance they don’t offer breakfast onsite, don’t provide toiletries, and charge €15 to use a washer). Not bad necessarily, just depends on what you’re looking for. I will say that our king studio came with two small beds instead of a king, and there was a constant mechanical sound coming from the utility room below the bedroom windows. But other than that, the apartment and facilities are really nice and clean.

    Property response:

    Dear Victoria , Thank you for your review , we apologise for not being an agriturismo . “Agriturismi “ are working farms that are set up to receive guests for meals and/or overnight stays . You messaged me a number of times , one of which was about meals ( we have no facilities ) , the other about laundry , and I spoke of the charge . You did not however message me to tell me about the 2 beds . They convert to a King bed , which is 1.9m wide or in fact a large King , so they are beds almost a metre wide , not small singles , this could have been sorted in around 5 minutes . We also apologise for not having the staff on site for your required level of hospitality . Your review is misleading to our future guests .Our guests come to La Casa as they wish to have some peace and tranquility, not to stay in an agriturismo , so to give us a 5 ‘for staff , because you didn’t read the property description properly , then booked the wrong place to stay is not our fault , however you marked us down anyway for what was your error , not ours . We have an exceptional rating on Booking.com and we offer well renovated and fully equipped apartments in a stunning location , with the only heated pool in the area away from noise , we don’t offer a farm stay , and again I can only apologise for that . Best regards , Andrew

    Dear Victoria , Thank you for your review , we apologise for not being an agriturismo . “Agriturismi “ are working farms that are set up to receive guests for meals and/or overnight stays . You messaged me a number of times , one of wh… Show more

    Podere La Casa
    15 September 2023
  • Maciej

    Reviewed: 6 August 2023 · Stayed in August 2023

    Verified review
    Property response:

    Thank you for visiting and staying at La casa . We hope to see you again . Regards Andrew

    Podere La Casa
    8 August 2023
  • Marten

    Reviewed: 3 June 2023 · Stayed in May 2023

    Verified review
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  • Ben

    Reviewed: 22 May 2023 · Stayed in May 2023

    Verified review

    Exceeded all expectations! This place is truly stunning. Our apartment was pure luxury as was the gym! The 360 views were breathtaking and we can't wait to go back.

    Property response:

    Many thanks for your kind Review Ben , we look forward to welcoming your family to La Casa once again in the future . Andrew and Inge

    Podere La Casa
    23 May 2023
  • Alan

    Reviewed: 6 May 2023 · Stayed in March 2023

    Verified review

    The location is truly special. After the chaos of Rome and Florence, this was like a calm oasis. it is beautifully situated amongst vineyards and has stunning vistas. Nevertheless, it is a perfect spot for day trips to the famous sites of Tuscany.

    The property is only accessible by dirt road and somewhat remote. Thats a small price to pay for the tranquility.

  • Jade

    Reviewed: 28 April 2023 · Stayed in April 2023

    Verified review

    Stunning location, great views and comfortable rooms with an added bonus of a gym.

    nothing, was lovely!

    Property response:

    Hi Jade , thank you for your kind review , I hope your wedding went well and you had a great day . Andrew and Inge

    Podere La Casa
    29 April 2023
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  • Vanja

    Reviewed: 20 November 2022 · Stayed in November 2022

    Verified review
  • Theresa

    Reviewed: 20 October 2022 · Stayed in October 2022

    Verified review

    We loved everything about out stay! Wish we could have stayed longer!

    Initially it was hard to find.

  • Marc

    Reviewed: 11 October 2022 · Stayed in October 2022

    Verified review
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  • Carina

    Reviewed: 26 September 2022 · Stayed in September 2022

    Verified review

    Really nice place with a great view, spacious and very well equipped, clean rooms, nice and helpful staff

    Unfortunately the wifi didn't work most of the time (or was very weak)

    Property response:

    Thank you for you nice review , much appreciated and we hope to see you again . The WIFI was due for an upgrade to 100mbps , however the main antenna in Arezzo is not ready , so we were also disappointed for our guests this summer . We did not hear that you were having trouble with it , so maybe it just needed re-booting . Next time please tell us or the housekeeper immediately that you are having any problems , and we will get it sorted as soon as is possible .

    Thank you for you nice review , much appreciated and we hope to see you again . The WIFI was due for an upgrade to 100mbps , however the main antenna in Arezzo is not ready , so we were also disappointed for our guests this summer . We did … Show more

    Podere La Casa
    27 September 2022
  • 7.0 Good
    Lee

    Reviewed: 11 September 2022 · Stayed in September 2022

    Verified review
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