Reviews of Populus

Plenty of parking, clean, host was very helpful, great location and very affordable

If you are looking for a quick stay just to explore Siracusa for a day or two then Hotel Populus is ideal. The location is quite central and you can easily catch the bus to Ortiga island. You have breakfast outside the hotel though so be sure to have a little snack with you when you pass the night in case you wake up hungry and a bit cranky to walk to the cafe for breakfast. Overall it was clean, the AC worked fine that at some point I felt too cold. Only stairs access so not great if you have accessibility issues. Be prepared to check out at 10am which was tough for me as I can’t remember ever checking out a hotel that early. You can rent a car or bike or ask for excursion options at the reception.

Very early check out.

On 11th of July 2025, I arrived to the hotel Populus in Siracusa. Prior to my arrival, I requested a quiet room. I was assured that quiet room will be provided, however I managed to sleep only 3 hours every night. Almost every night, it was a drunken argument inside the hotel and every early morning someone was shouting on telephone using loud speaker under my windows, it is very disturbing when you are trying to sleep. With this problem in mind, I went to raise my concerns to the manager/owner of the hotel. To my surprise, it was him who disturbed my sleep regularly by chatting on his phone outside for hours. Obviously, I told him it's not acceptable, but instead to resolve this issue to my surprise, he became berserk. He seemed sociopathic and unhinged. He demanded that I leave immediately his hotel, although I paid in full.  I felt very intimidated by the aggressive demeanour the manager/owner of the hotel took with me. This is absolutely insulting to me but he said because I had booked through a third party (booking.com ) is not going to give me the refund and just leave. He was jumping, shouting and insulting towards me. In such extend, member of the public had to interfere and pulled his (manager/owner) away from me. I felt that this manager would rather see you homeless than to assist with issues. Taking into the account that I am disabled elderly lady and he is a young fit man. From my point of view, such person is not fit to run a hotel or interact with customers. No apology or compensation or even any sympathy was shown, only aggression. There were many issues with the room itself, security, and customer service but the reason for this review is to highlight the very unsettling experience I had with the manager/owner. I have never experienced the sheer lack of concern or care for guests. There is something very off about the management of this property.

Centrally located within walking distance to public transport. The room felt a bit aged and the bathroom could do with some refurbishment, but for a few nights a good choice of stay. Breakfast was a coffee and pastry at a bar close by. Check-in / out easy and uncomplicated with friendly front of house staff.

Bathroom had a few broken items, but most were fixed on day 2.

Clean, spacious room with comfortable bed and nice balcony. Great location and breakfast is in the form of a voucher for a lovely nearby bar. The staff are kind are courteous.

The shower was broken, with a bad smell, and the hot and cold water are the wrong way around😅 and the staff aren’t always at the desk to help you. Shame as the room is quite nice!

Really good value hotel in a great location. The staff were very helpful and pleasant. Lots to do in the area, and a short walk to the main area of the city. Highly recommended.

The staff was really helpful and kind. Early check-in was no problem, very relaxed vibe. Breakfast was included.

Price is correct. Location not too far from center but the district looks very popular. Nice people at the desk. WiFi good and fast Rooms with balcony.

Low season: but it feels dead: nobody in the evening at reception. Rooms feels a bit old. Rooms was cold, and not heater in the bathroom. Also you can hear the corridor very easily. Breakfast is coffee and stuffed croissant. Forget the Rusk bread and the industrial juice.

Good location, helpful staff.

I have nothing to complain about.

Nothing

Pictures of the place were deceiving. Hotel was a run done mess. Breakfast was virtually a coffee and that’s it

Great location, staff were very helpful and friendly. Was very quiet and we were able to check in early which was really good. One of the staff moved his car so we could park right outside the hotel. It was good value for money.

Great location with possible parking around hotel.

Nice, comfortable room

The bathroom door was broken and did not close.

The hotel is very clean, easy to find from the bus station, 15mns walking to everywhere. The staff and manager are very nice and helpful. Ask for a room on the top floor, they have a terrasse and lounge chairs.

The mattress needs to be changed, I could feel the springs

15 minutes to the city center..confortable room. Good wi-fi fi and air conditioning. Nice staff

The breakfast is a little poor.. only sweet things

Location Clean quiet rooms Good a/c

No ebikes available

The hotel is on a quiet street very close to Ortigia. Had no difficulties finding parking (be careful though - somebody tried to steal car mirrors). Lovely breakfast.

good location