Reviews of Pozzo Vertical Apartment with garden and parking by Rent All Como
Via al Pozzo 13 , 22020 Torno, Italy
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewgreat view on the lake, practical garage, nice terrace, very modern
not clean, very basic equipment: not enough glasses for everyone
Dear Rieke, thank you for sharing your experience regarding one of our properties. We are delighted to hear that you enjoyed the lake view, the terrace, and the modern style of the apartment. Regarding cleanliness, we were genuinely surprised by your comment, as we were not informed of this during your stay. Had we known, we would have acted immediately to resolve the issue and to provide you with additional glasses. Our team is available every day from 8 am. to 10 pm. to assist you and ensure you have a pleasant stay. Best Regards, Team Rent All Como
Dear Rieke, thank you for sharing your experience regarding one of our properties. We are delighted to hear that you enjoyed the lake view, the terrace, and the modern style of the apartment. Regarding cleanliness, we were genuinely surpr… Show more
Reviewed: 31 July 2024 · Stayed in July 2024
Verified reviewThe property was clean and modern and in a good location in the little town of Torno. There was good communication with the rental company who responded quickly to questions we had. Great parking.
There were 3 bedrooms but the top bedroom didn’t have pillow cases and towels. When I queried this I was told the property was only made up for 4 people and to take towels and pillows from the other 2 rooms. This was fine as we were only 4 but we had still expected to use all three bedrooms as my teenage daughter and son were excited to have a room each. ….but all of us with 1 only pillow! It would also be helpful to have salt , pepper and a little oil to cook with like at the other properties we stayed at.
Dear Debbie, thank you very much for taking the time to share your feedback on one of our properties. We are delighted to hear that you enjoyed the apartment. Regarding the additional bed, it appears there was some confusion in our response. Our cleaning team would have been happy to prepare the third bed for your children. We sincerely apologize for this misunderstanding. We hope to have the pleasure to host you again in one of our properties on Lake Como and show you our improvements. Best regards, Rent All Como Team
Dear Debbie, thank you very much for taking the time to share your feedback on one of our properties. We are delighted to hear that you enjoyed the apartment. Regarding the additional bed, it appears there was some confusion in our response… Show more
Reviewed: 20 July 2024 · Stayed in July 2024
Verified reviewReviewed: 26 April 2024 · Stayed in April 2024
Verified reviewThe view and location Parking
The kitchen lounge being separate and cold due to boiler issue. Would be worthwhile advising tourists that a small car is required for access to garage.
Dear Jane, thank you for taking time to share your experience on our property. We took note of your comment which is very important for us to improve. We hope to have the pleasure to host you again in one of our properties on Lake Como and show you our improvements. Best regards, Rent All Como Team
Dear Jane, thank you for taking time to share your experience on our property. We took note of your comment which is very important for us to improve. We hope to have the pleasure to host you again in one of our properties on Lake Como and… Show more
Reviewed: 9 September 2023 · Stayed in August 2023
Verified review