Room was noisy (we were right below the bar), but okay

Room was ready way before check-in time, staff was nice, parking is a perk!

Stayed in August 2025

The hotel was very welcoming. The reception staff were very friendly and helpful. The room was big, clean and comfortable. Buses locally take you into centre of town, otherwise only 15 to 20 mins of walking only to the main tourist sites. The food service was the highlight. Varied, tasty and filling breakfast. Buffet dinner was good too. The dining room staff worked relentlessly to ensure we were all fed on time and were always very friendly.

Stayed in August 2025

Hotel seems to be undergoing some renovations that are not fully advertised when booking, but they did not interfere with our stay. Would be good to have better control unit for the A/C within the room, as the A/C switches itself off for no reason as the room was still uncomfortably warm.

Hotel staff were very welcoming and helpful throughout our stay, as were the restaurant staff both at breakfast and dinner. Dinners were great value for money so worth having. Location was ideal for access to all major tourist attractions within Palermo, and access to the port too. Hotel benefits from having its own car park at the rear, that is secure and has surveillance cameras, and has a reasonable price per night. Room was functional and comfortable, with views to the port. Daily housekeeping service was provided.

Stayed in August 2025

Room was very basic

Location was great and when the pool is finished it will make it a great place to stay

Stayed in July 2025

We had rooms at 6th floor, right below the restaurant located at 7th floor. Unfortunately, in the late evening and early morning we could heard all the noise coming from restaurant - mainly chairs when moving on the floor. There was also noise from the near port construction which is currently in process.

Staff was very professional and rooms were exceptional. Rooms at 6th floor were recently renovated and are really nice and well equipped. Hotel is located not far from city center with own parking facility.

Stayed in July 2025

We didn’t feel very welcome unfortunately

A lovely hotel in a great location

Stayed in July 2025

We liked all of it.

We really enjoyed this hotel.

Stayed in June 2025

What I didn't like was the room itself. We asked for a room for 4 people with 2 double beds. However, instead of one double bed, we only got a pull-out sofa bed, which was very uncomfortable.

The hotel is not that far from the city center which is a big plus. They serve a very good, varied breakfast. The breakfast is on the 7th floor so you have a wonderful view of the harbor. The staff is friendly and attentive.

Stayed in May 2025

The property in under construction and is not close to being finished, this information is not shared on booking.com. The room ceiling was not finished. The room is extremely loud, even with being high floor, the street noise is easily heard.

Locality

Stayed in May 2025

N/A

It was close to the port and we were taking the overnight ferry back to Naples so it was nice to just walk over.

Stayed in May 2025

Reception staff can be more friendly

Great breakfast,nice view from Restaurant

Stayed in May 2025

It's a very good hotel by the beach, right next to the port and you can watch the ferry coming and going from the room. It's clean, quiet, the staff is attentive, the breakfast is great, it has a nice rooftop from where you can see the sea and the illuminated port very beautifully.

Stayed in April 2025

NA

Position

Stayed in March 2025

All is good

Stayed in February 2025

Little <dirty> place of the city (because on the main port) but it looks safe to walk in the night

Very big room covers all your needs, spacy bathroom, tea/cofee in the room. Good and secure parking behind the hotel (the parking has about 35-38 places for cars and even in the night there were some of them free, Feb/2025/Friday). The breakfast on the 7th floor sala was very good. Close to the Teatro Politeama (~700m walking distance) and city center

Stayed in February 2025

The bathroom tap was not working properly.

Stayed in January 2025

Rooms are a bit basic but very comfortable.

Secure parking directly behind the hotel (15€ per night), directly across the port, super comfortable beds! And even though my room was facing the harbour and the very busy street, I couldn‘t hear any noise.

Stayed in December 2024

easy check in, spacious and clean room, comfortable bed

Stayed in December 2024

There is not much we don't like

location and breakfast and dinner room

Stayed in November 2024

The food was dreadful. Breakfast was OK but dinner was simply not good enough. Food was cold, or overcooked.

Hotel and staff were excellent and made for a very enjoyable stay

Stayed in November 2024

Were not very happy with the surroundings area of the hotel. A bit scary to walk in the night. A lot of ships in the port.

The location was very central. The breakfast on the terrace was amazing. The staff were very helpful.

Stayed in September 2024

A bit noisy street.

Great location close to the Old Town and monuments.

Stayed in September 2024

Air conditioning didn’t work properly. Windows very very dirty.

Very good location. Good breakfast.

Stayed in August 2024

Info on the hotel website is outdated - shuttle to the airport is no longer available

Breakfast was good, with lots of variety, some local items, good espresso and capuccino. Large room, good for families, comfy beds. Vibrant neighbourhood with cafes snd restaurants, walking distance to centre.

Stayed in August 2024