Reviews of Protezione della Giovane - female hostel
Via Pigna 7, Verona Historical Centre, 37121 Verona, Italy

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation, cleanliness, fair price
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe location is very good
There was no air con in the downstairs room so it was absolutely boiling at night, whereas the upstairs bedroom was a lot more spacious, light and a more suitable temperature The window in the downstairs bedroom was floor level and above a smoking terrace so would stink the room out with smoke whenever opened One of the sheets I was given upon arrival was dirty
Dear Katie, thank you for your feedback. We apologize for the air conditioning issue; if the issue had been reported to reception, we would have fixed it immediately. Thank you for reporting the sheet; we will monitor future deliveries from our laundry. Regarding the smoking area, we will try to minimize this inconvenience as much as possible. We hope to have you as our guest again soon. Have a wonderful holiday!
Dear Katie, thank you for your feedback. We apologize for the air conditioning issue; if the issue had been reported to reception, we would have fixed it immediately. Thank you for reporting the sheet; we will monitor future deliveries from… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewA cozy hostel with friendly staff and spacious, comfortable rooms. I stayed for one night and enjoyed it. Good location and price.
The only downside is that check-in is only possible until 6 PM, which can be inconvenient and requires careful planning.
Thank you for your review and for sharing your positive experience! We're glad you appreciated the warm welcome, the friendliness of our staff, and the comfort of the rooms. Regarding the check-in time, we understand it may not be ideal for everyone. We'd like to explain that, as we are a guest house and not a traditional hotel, we have specific organizational needs that prevent us from extending check-in beyond 6:00 PM. This helps us maintain a peaceful and well-managed environment for all our guests. Thank you for your understanding, and we hope to host you again in the future!
Thank you for your review and for sharing your positive experience! We're glad you appreciated the warm welcome, the friendliness of our staff, and the comfort of the rooms. Regarding the check-in time, we understand it may not be idea… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe bed & room was pretty decent, seemed clean and looked recently renovated. The ac in the room was like a gift from God. The hostel was located in a very good location. Generally, I would recommend as the price is ok. Not much to provide, nothing special even for the cheap price.
The people working there were just ok, they didn't seem to want to help (asked for some info, they didn't manage to answer at my message in booking) and they lack at bandaid which I needed (i should be more careful and cary my owns). They are not obligated to have as a hostel of course, but it seems weird as they mainly function as a women-in-need shelter (you host women and children in need, how do you not have bandaids?). Hand soap was not provided (again, not obligated to have, but it was the first time for me that a hostel did not have hand soap at the bathroom).
Hi! Thank you for sharing your experience. We’re glad you appreciated the cleanliness of the room, the recent renovations, and the convenient location of our property. The air conditioning is definitely a plus, especially during the hotter months, and we’re happy you found it helpful. We’re sorry if our staff was unable to respond to your message on Booking in a timely manner and if we couldn’t provide you with a band-aid when you needed one. Please note that our medical supplies, such as band-aids, are primarily reserved for the mothers and children we host, given the specific nature of our facility. However, we understand your frustration and are sorry we couldn’t assist you in that moment. Regarding the hand soap, we appreciate your feedback. While it’s not a mandatory amenity, we will take your comment into account as we work to improve our services. Thank you again for choosing us and for your valuable input. Staff Protezione della giovane
Hi! Thank you for sharing your experience. We’re glad you appreciated the cleanliness of the room, the recent renovations, and the convenient location of our property. The air conditioning is definitely a plus, especially during the hotter … Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewRoom and toilet look new and clean (10 out of 10). Bed is very comfortable and there’s no noise, I slept really well. AC works all the time and temperature is pleasant (~25C), yet it’s not blowing at anyone directly (it’s placed in the lobby). Stuff is friendly. Warm recomendations. 🤗 PS Check the livingroom/library, it’s so cute. 🧸🌸📚
I liked everything, so here I’ll post some usefull info: * There’s no wi-fi, use it while in restourants. * There’s no soap, bring your own. * You can get a towel (quite big) for deposit of 5€, that is returned upon the check-out. * You can borrow a hair-dryer (either for 10€ deposit or dry your hair in the livingroom next to their office). * There’s a curfew, return to the hotel at 23h latest, unless you are attending opera in the arena and in that case show the tickets and return within 30min after the opera has finished.
Hi Natasa, thank you very much for your review and for your kind words, we are really happy to hear that you had a pleasant stay! Reviews are important to us for improve our services. We have Wi-Fi in the hostel, you can find the sign in front of the reception, we are sorry you did not use it. Best regards!
Hi Natasa, thank you very much for your review and for your kind words, we are really happy to hear that you had a pleasant stay! Reviews are important to us for improve our services. We have Wi-Fi in the hostel, you can find the sign in fr… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewIts a great place to stay as a solo female traveller. The volunteers are lovely and very helpful. Dorms very clean, modern, and spacious, great bathroom. The location is easy walking to all the old city sites.
Outside temperatures were fairly intense and the air con preset at 25 for upper dorms was quite warm. A minor issue as it was crazy hot outside.
Hi Jane, thank you very much for your review and for your kind words, we are really happy to hear that you had a pleasant stay! Reviews are important to us for improve our services. Best regards!
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe location, the cleanliness and the staff.
Hi Eva, thanks for your feedback, It's very important to us!
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewNice staff and clean dorm and bathroom
Hi, thank you for your feedback, It s very important to us. We'll be waiting for you on your next trip to Verona!
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewProtezione della Giovane exceeded my expectations. The staff were incredible, and extremely accommodating. I had booked to go to the Opera and they made sure to leave the door open for me when I returned, and checked that everyone who went was back safely. The room itself was immaculately clean, and extremely comfortable. Each person had a large locker to store their luggage in. This was the best hostel I have ever stayed in, and I wouldn’t stay anywhere else if I come back to Verona. Not to mention, all the staff were volunteers and the money you pay goes directly to supporting women and children in need. I cannot recommend staying here enough!! Thank you to everyone at Protezione della Giovane!!
There is nothing I could critique about my stay here.
Hi Madison, thank you for the beautiful words you wrote! We’ll be waiting for you on your next trip to Verona! Thank you so much!
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewamazing, clean and made for incredible purpose!
Thank you for your feedback!
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewGreat location
Disgusting behavior. I wrote them in advance that my bus is delayed. I booked a bus to get there 4:30 but unfortunately was delayed due to traffic. On booking com it said check in is until 6. it looked like I arrive by 6:30. there was more traffic and got there at 7:30 instead. I updated them continuously. Thankfully I didn’t read the reply from Alice who wrote me: Hi, we are sorry, but we can't do check-in now. We are waiting for you from 6:30 pm. You can cancel Great to read something like that when I updated them, I booked it in advance and need a place to sleep + it was not my fault the bus is delayed. And it wasn’t middle of the night Glad I didn’t see it until I checked in! They call themselves an organization to help women in need but would let someone who paid and updated them sleep on the street even though they’re there until 11pm?! Who would do that seriously! Wow great staff!
Dear Guest, We are very sorry for your report and the possible misunderstanding. We exceptionally waited for your arrival beyond the check-in time indicated on the booking website (6 p.m.) and until the time communicated to us (around 6:30 p.m.). We then waited further until after 7 p.m., at which point we had to inform you that check-in was closed. We would like to emphasize that the hostel is located within a shelter, and for management and safety reasons, we have a set check-in time. This is also out of respect for all guests, including tourists who arrive on time. As a volunteer organization that hosts women and children in difficult situations, we are careful to conduct tourist check-ins when we have availability and to dedicate the remaining hours to those who live in our home. We don't understand your "disgusting" review, which we find unpleasant and inappropriate, given that when you arrived around 7:30 PM, we welcomed you and informed you that, in the event of a cancellation, you would not be charged. We hope to have you as our guest again in the future and wish you a pleasant holiday. Marta De Felice The Property Manager
Dear Guest, We are very sorry for your report and the possible misunderstanding. We exceptionally waited for your arrival beyond the check-in time indicated on the booking website (6 p.m.) and until the time communicated to us (around 6:30 … Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewGreat Location!! Great Value for money! Kindness and Cleanliness!! Perfect Stay!
Thank you for your feedback!
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewI liked that it was in a fabulous location, great price, and the rooms were way more spacious than expected. It was a large room with an upstairs loft; half the beds were on the first floor and the other 5 were on the upper floor and it seemed they had their own bathroom too. large lockers, bring a lock, make up your bed with the sheets they leave. No towels included
No kitchen, but there was a fridge in the room, and little cups and spoons for you to make your tea or coffee. The curfew doesn't let you explore night life but that's the trade for staying in the girls' hostel!
Thank you for your feedback!
Reviewed: 4 November 2024 · Stayed in September 2024
Verified reviewReviewed: 20 October 2024 · Stayed in September 2024
Verified reviewReviewed: 8 October 2024 · Stayed in October 2024
Verified reviewLovely volunteer staff, great atmosphere, amazing location. Although the dormitory of 10 was full after I booked, there were only 3 of us. The building is right in the old town, charming and quiet. It felt very safe.
The bathroom has no window and although spotless, felt very uninviting and past its best.
Thank you for your feedback, we hope to renew the bathroom during next months
Reviewed: 2 October 2024 · Stayed in October 2024
Verified reviewReviewed: 29 September 2024 · Stayed in September 2024
Verified reviewReviewed: 26 September 2024 · Stayed in September 2024
Verified review