8.5

Reviews of Protezione della Giovane - female hostel

Via Pigna 7, Verona Historical Centre, 37121 Verona, Italy

  • Alina

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Location, cleanliness, fair price

  • Katie

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    The location is very good

    There was no air con in the downstairs room so it was absolutely boiling at night, whereas the upstairs bedroom was a lot more spacious, light and a more suitable temperature The window in the downstairs bedroom was floor level and above a smoking terrace so would stink the room out with smoke whenever opened One of the sheets I was given upon arrival was dirty

    Property response:

    Dear Katie, thank you for your feedback. We apologize for the air conditioning issue; if the issue had been reported to reception, we would have fixed it immediately. Thank you for reporting the sheet; we will monitor future deliveries from our laundry. Regarding the smoking area, we will try to minimize this inconvenience as much as possible. We hope to have you as our guest again soon. Have a wonderful holiday!

    Dear Katie, thank you for your feedback. We apologize for the air conditioning issue; if the issue had been reported to reception, we would have fixed it immediately. Thank you for reporting the sheet; we will monitor future deliveries from… Show more

    Protezione della Giovane - female hostel
    29 August 2025
  • Yana

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    A cozy hostel with friendly staff and spacious, comfortable rooms. I stayed for one night and enjoyed it. Good location and price.

    The only downside is that check-in is only possible until 6 PM, which can be inconvenient and requires careful planning.

    Property response:

    Thank you for your review and for sharing your positive experience! We're glad you appreciated the warm welcome, the friendliness of our staff, and the comfort of the rooms. Regarding the check-in time, we understand it may not be ideal for everyone. We'd like to explain that, as we are a guest house and not a traditional hotel, we have specific organizational needs that prevent us from extending check-in beyond 6:00 PM. This helps us maintain a peaceful and well-managed environment for all our guests. Thank you for your understanding, and we hope to host you again in the future!

    Thank you for your review and for sharing your positive experience! We're glad you appreciated the warm welcome, the friendliness of our staff, and the comfort of the rooms. Regarding the check-in time, we understand it may not be idea… Show more

    Protezione della Giovane - female hostel
    27 August 2025
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  • Venugopal

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Δαναη

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    The bed & room was pretty decent, seemed clean and looked recently renovated. The ac in the room was like a gift from God. The hostel was located in a very good location. Generally, I would recommend as the price is ok. Not much to provide, nothing special even for the cheap price.

    The people working there were just ok, they didn't seem to want to help (asked for some info, they didn't manage to answer at my message in booking) and they lack at bandaid which I needed (i should be more careful and cary my owns). They are not obligated to have as a hostel of course, but it seems weird as they mainly function as a women-in-need shelter (you host women and children in need, how do you not have bandaids?). Hand soap was not provided (again, not obligated to have, but it was the first time for me that a hostel did not have hand soap at the bathroom).

    Property response:

    Hi! Thank you for sharing your experience. We’re glad you appreciated the cleanliness of the room, the recent renovations, and the convenient location of our property. The air conditioning is definitely a plus, especially during the hotter months, and we’re happy you found it helpful. We’re sorry if our staff was unable to respond to your message on Booking in a timely manner and if we couldn’t provide you with a band-aid when you needed one. Please note that our medical supplies, such as band-aids, are primarily reserved for the mothers and children we host, given the specific nature of our facility. However, we understand your frustration and are sorry we couldn’t assist you in that moment. Regarding the hand soap, we appreciate your feedback. While it’s not a mandatory amenity, we will take your comment into account as we work to improve our services. Thank you again for choosing us and for your valuable input. Staff Protezione della giovane

    Hi! Thank you for sharing your experience. We’re glad you appreciated the cleanliness of the room, the recent renovations, and the convenient location of our property. The air conditioning is definitely a plus, especially during the hotter … Show more

    Protezione della Giovane - female hostel
    20 August 2025
  • Maryna

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
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  • Natasa

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Room and toilet look new and clean (10 out of 10). Bed is very comfortable and there’s no noise, I slept really well. AC works all the time and temperature is pleasant (~25C), yet it’s not blowing at anyone directly (it’s placed in the lobby). Stuff is friendly. Warm recomendations. 🤗 PS Check the livingroom/library, it’s so cute. 🧸🌸📚

    I liked everything, so here I’ll post some usefull info: * There’s no wi-fi, use it while in restourants. * There’s no soap, bring your own. * You can get a towel (quite big) for deposit of 5€, that is returned upon the check-out. * You can borrow a hair-dryer (either for 10€ deposit or dry your hair in the livingroom next to their office). * There’s a curfew, return to the hotel at 23h latest, unless you are attending opera in the arena and in that case show the tickets and return within 30min after the opera has finished.

    Property response:

    Hi Natasa, thank you very much for your review and for your kind words, we are really happy to hear that you had a pleasant stay! Reviews are important to us for improve our services. We have Wi-Fi in the hostel, you can find the sign in front of the reception, we are sorry you did not use it. Best regards!

    Hi Natasa, thank you very much for your review and for your kind words, we are really happy to hear that you had a pleasant stay! Reviews are important to us for improve our services. We have Wi-Fi in the hostel, you can find the sign in fr… Show more

    Protezione della Giovane - female hostel
    20 August 2025
  • Jane

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Its a great place to stay as a solo female traveller. The volunteers are lovely and very helpful. Dorms very clean, modern, and spacious, great bathroom. The location is easy walking to all the old city sites.

    Outside temperatures were fairly intense and the air con preset at 25 for upper dorms was quite warm. A minor issue as it was crazy hot outside.

    Property response:

    Hi Jane, thank you very much for your review and for your kind words, we are really happy to hear that you had a pleasant stay! Reviews are important to us for improve our services. Best regards!

    Protezione della Giovane - female hostel
    17 August 2025
  • Eva

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    The location, the cleanliness and the staff.

    Property response:

    Hi Eva, thanks for your feedback, It's very important to us!

    Protezione della Giovane - female hostel
    12 August 2025
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  • 7.0 Good
    Anna

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
  • Andreea

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    Nice staff and clean dorm and bathroom

    Property response:

    Hi, thank you for your feedback, It s very important to us. We'll be waiting for you on your next trip to Verona!

    Protezione della Giovane - female hostel
    4 August 2025
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  • Madison

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Protezione della Giovane exceeded my expectations. The staff were incredible, and extremely accommodating. I had booked to go to the Opera and they made sure to leave the door open for me when I returned, and checked that everyone who went was back safely. The room itself was immaculately clean, and extremely comfortable. Each person had a large locker to store their luggage in. This was the best hostel I have ever stayed in, and I wouldn’t stay anywhere else if I come back to Verona. Not to mention, all the staff were volunteers and the money you pay goes directly to supporting women and children in need. I cannot recommend staying here enough!! Thank you to everyone at Protezione della Giovane!!

    There is nothing I could critique about my stay here.

    Property response:

    Hi Madison, thank you for the beautiful words you wrote! We’ll be waiting for you on your next trip to Verona! Thank you so much!

    Protezione della Giovane - female hostel
    24 July 2025
  • Anna

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    amazing, clean and made for incredible purpose!

    Property response:

    Thank you for your feedback!

    Protezione della Giovane - female hostel
    23 July 2025
  • Sarah

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Great location

    Disgusting behavior. I wrote them in advance that my bus is delayed. I booked a bus to get there 4:30 but unfortunately was delayed due to traffic. On booking com it said check in is until 6. it looked like I arrive by 6:30. there was more traffic and got there at 7:30 instead. I updated them continuously. Thankfully I didn’t read the reply from Alice who wrote me: Hi, we are sorry, but we can't do check-in now. We are waiting for you from 6:30 pm. You can cancel Great to read something like that when I updated them, I booked it in advance and need a place to sleep + it was not my fault the bus is delayed. And it wasn’t middle of the night Glad I didn’t see it until I checked in! They call themselves an organization to help women in need but would let someone who paid and updated them sleep on the street even though they’re there until 11pm?! Who would do that seriously! Wow great staff!

    Property response:

    Dear Guest, We are very sorry for your report and the possible misunderstanding. We exceptionally waited for your arrival beyond the check-in time indicated on the booking website (6 p.m.) and until the time communicated to us (around 6:30 p.m.). We then waited further until after 7 p.m., at which point we had to inform you that check-in was closed. We would like to emphasize that the hostel is located within a shelter, and for management and safety reasons, we have a set check-in time. This is also out of respect for all guests, including tourists who arrive on time. As a volunteer organization that hosts women and children in difficult situations, we are careful to conduct tourist check-ins when we have availability and to dedicate the remaining hours to those who live in our home. We don't understand your "disgusting" review, which we find unpleasant and inappropriate, given that when you arrived around 7:30 PM, we welcomed you and informed you that, in the event of a cancellation, you would not be charged. We hope to have you as our guest again in the future and wish you a pleasant holiday. Marta De Felice The Property Manager

    Dear Guest, We are very sorry for your report and the possible misunderstanding. We exceptionally waited for your arrival beyond the check-in time indicated on the booking website (6 p.m.) and until the time communicated to us (around 6:30 … Show more

    Protezione della Giovane - female hostel
    25 July 2025
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  • Alexandra

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    Great Location!! Great Value for money! Kindness and Cleanliness!! Perfect Stay!

    Property response:

    Thank you for your feedback!

    Protezione della Giovane - female hostel
    23 July 2025
  • Giuliana

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review
  • Sophie

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review
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  • Lauramei

    Reviewed: 7 July 2025 · Stayed in July 2025

    Verified review

    I liked that it was in a fabulous location, great price, and the rooms were way more spacious than expected. It was a large room with an upstairs loft; half the beds were on the first floor and the other 5 were on the upper floor and it seemed they had their own bathroom too. large lockers, bring a lock, make up your bed with the sheets they leave. No towels included

    No kitchen, but there was a fridge in the room, and little cups and spoons for you to make your tea or coffee. The curfew doesn't let you explore night life but that's the trade for staying in the girls' hostel!

    Property response:

    Thank you for your feedback!

    Protezione della Giovane - female hostel
    11 July 2025
  • Anna

    Reviewed: 4 November 2024 · Stayed in September 2024

    Verified review
  • Carrie

    Reviewed: 20 October 2024 · Stayed in September 2024

    Verified review
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  • Marina

    Reviewed: 8 October 2024 · Stayed in October 2024

    Verified review

    Lovely volunteer staff, great atmosphere, amazing location. Although the dormitory of 10 was full after I booked, there were only 3 of us. The building is right in the old town, charming and quiet. It felt very safe.

    The bathroom has no window and although spotless, felt very uninviting and past its best.

    Property response:

    Thank you for your feedback, we hope to renew the bathroom during next months

    Protezione della Giovane - female hostel
    8 October 2024
  • Morgan

    Reviewed: 2 October 2024 · Stayed in October 2024

    Verified review
  • Melissa

    Reviewed: 29 September 2024 · Stayed in September 2024

    Verified review
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  • Anita

    Reviewed: 26 September 2024 · Stayed in September 2024

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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