Reviews of Puro By Unico Relais

The location is perfect. Rooms were very modern and impressive. Unfortunately due to getting a tattoo on the day we were unable to use the bath, however, the bath looked very relaxing. Rooms were spotless. The gentleman at the desk when we arrived was very welcoming and complimentary. Again on the location I reckon the best in Naples with a metro right next door.

Getting in and out of the building was a little confusing. It is extra secure (which is a bonus) but with staff only available during the day (in person) the security aspects were just a little confusing. Although this can be a positive as you feel very safe in central Naples even at night.

Easy to find with a video with instructions meet by staff at reception. Very friendly and helpful close to cafe's, restaurants and sightseeing seeing. If I could give 20 out of 20 I would. Highly recommend this place to stay. The room was beautiful large room and large spa bath. Free breakfast at a Cafe 3 minutes walk. 😍🥰

We stayed for just one night and the place was sparkling clean and new, with a great location! The hosts were incredibly friendly and helpful, even allowing us to check in early. They made sure we had everything we needed and explained everything clearly. Highly recommended!

Everything! The room was so clean and the bathtub was so nice! Felt like I was on my honeymoon!

Absolutely impeccable. There is not a single thing to fault, the hotel was the perfect start to our holiday. Firstly, the location is great, you can literally see the top of castle Nuovo and Galleria Umberto from the window and we managed to get to pretty much all the major sights by foot and had loads of food and drink options to chose from near by. It is also extreme safe and secure so you feel protected from the chaos of a busy city. The room feels very luxury for not too high a price. It is sleek, modern, and clean and stylish. Great amount of room and facilities such as mini fridge, tv, hairdryer and toiletries for a really relaxing and comfortable stay, we slept incredibly well and it has a spa like feel to it. Finally, the staff. You can’t find more friendly welcoming and attentive people anywhere. From the day before arrival they were in contact with us to make sure our trip and check in ran smoothly. They booked us a taxi on day of departure and wrote down restaurant recommendations with directions for us. When we accidentally brought the wrong travel adapter they let us use one we had in reception. Big shout out to Vincenzo for this, he made our stay there all the more lovely. Overall- 10/10 ❤️

Nothing to complain about.

Staff were amazing, we had Vincenzo looking after us & he was so helpful in every way, with recommendations for what to do, where to eat & bookings. The accommodation was wonderful ,clean , neat & modern . Would definitely recommend to stay here. We will 100% stay here again when visiting Naples! Thank you!!

Perfect design, location and super clean

Everything was great

The room is clean and close to the port. The host was amazing and always in touch with any inquiries or questions. They went above and beyond explaining everything. + on more thing the bathroom is a top notch.

The location is excellent , the service was excellent

Convenient location and very clean. The front desk staff was very warm and gave recommendations to make our short stay in Napoli efficient.

This was the perfect accommodation for our stay in Naples. A real sanctuary away from the joyful chaos of the city, in an ideal location to explore all of the key areas. Vincenzo was an exceptional host, he welcomed us with drinks and snacks, gave us some amazing recommendations for places to eat, and made us feel very at home and looked after. We will definitely choose to stay here again when we are next in Naples.

EVERYTHING!! Incredible stay, 1000/10 I wish I could give more stars! Vincenzo who works there made our stay SO wonderful and went above and beyond for us! We would come back just to see him! The place was so beautiful and clean, perfect location and easy to find. We will definitely be returning! ❤️

The room was lovely. Very clean with coffee and tea at our disposal. Vincenzo was very helpful and accommodating with great recommendations of where to eat and things to see. Bathtub was a nice touch to relax from the city business. Beds were comfy and spacious.

Everything was great.

Nice room, in the heart of Naples

It was somehow complicated to enter the building and take the elevator. Especially when the reception is closed. The building where these rooms were located it is not maintained and it is in a bad condition.

We loved our stay here! The hotel was very flean and the bed was exceptionally comfirtable. The staff was super helpful and the location was great. We couldn’t fault anything

Central, clean and modern with all the facilities

Nothing - the best!

Centrally located in the heart of Naples, the complex felt very secure and well-maintained. The host provided clear instructions for pre check-in, making our arrival smooth and stress-free. We were warmly welcomed by Vincenzo, who shared excellent recommendations for local restaurants and must-see attractions. We enjoyed some of the best pizza and panini in town. The room was spacious, spotless, and tastefully designed with stylish touches. It featured a charming Juliet balcony overlooking the street leading to the square, with beautiful natural light streaming through—such a lovely spot to take in the atmosphere. The room is well sound proofed. We truly wished we could have stayed longer. We’ll definitely stay here again when we return to Naples.

Nil.

Everything was fantastic including room, location and especially kind and helpful staff. We appreciated tips for dinner locations (which was great as well) and spacious and clean bathroom. The breakfast was provided in nearby cafe - the only thing we did not necessarily love but I would not blame it on the property since it is beyond their control and it is not like it was terrible, it was just okay. We will certainly come back the next time in Naples.