Bewertungen für "la Casina del forno con piscina fra Catania e Siracusa "

We are very sorry that, contrary to what we thought, you have expressed a negative evaluation, especially on cleanliness which we care a lot about, in fact this is carried out first by the cleaning lady and shortly before the arrival of the guests by my wife who personally checks everything, especially the beds that must to be ready with ironed and freshly laundered sheets. We are sorry if in your case you did'n find sheets on both beds but you had booked for two and instead 4 of you showed up without advice. The composition of the rooms and beds are perfectly explained on booking.com as well that the swimming pool is seasonal and available for our guest from April 25 , in the effort to give you a dedicated service for free,we tried to open earlier but due to adverse weather conditions with strong winds, thunderstorms and falling desert sand, it was impossible. We are sorry that the price did not seem appropriate for your stay, our house is rated above all those in the area with equal requirements perfectly in line with the prices. In addition we provide a garden with a pond, a house renovated a few months ago, an outdoor relax area of ​​65 m² reserved for "lacasina del forno" guest and a covered barbeque area of ​​45 m² , all this involves extra cleaning and maintenance costs for us, that is part of the service we offer to our welcome guest. Furthermore, the house is well equipped to store luggage inside, as can be seen from the photos, there is a large "4 seasons" wardrobe in the bedroom and a shelf on which to place your suitcases. The kitchen, is very large and the dining spaces are one inside the house for 5 people and two outside, for 4 people in the relaxation area and for 8 people in the barbeque area ,the decision to go outside for eating was yours. However, we are very sorry tha your stay was not perfect how we hope for all our guest, we working hardly to offer a good service so we take your opinion as incentive to do better our service, we will strive to improve as we do every day! thank you

We are very sorry that, contrary to what we thought, you have expressed a negative evaluation, especially on cleanliness which we care a lot about, in fact this is carried out first by the cleaning lady and shortly before the arrival of the… Mehr anzeigen