Wish it has kettle in our room for a wee coffee and tea, and a small fridege would be lovely.And the older lady could be more approachable and friendly. But otherwise all was good.

Very comfortable beds. Clean room. The view from our room is amazing. We really do enjoy our stay there.

Stayed in August 2025

Really nice and quiet hotel, nice little rooftop to relax. Staff were very friendly .

Stayed in August 2025

Easy access and parking. Good breakfast. Clean room and fast wifi. We were able to check in at midnight. Just ask in advance and they will arrange everything for you.

Stayed in August 2025

Overall everything was great, keep in mind that if you’re a light sleeper you may hear other people snoring and in my case the little aircon screen was quite too bright at night when the aircon was on - it would often trouble me with falling back asleep at night but it doesn’t mean your experience will be the same 😉

We really enjoyed our stay in hotel Raffl. The fact that the hotel is just outside Bolzano is only an advantage. Lovely, peaceful surroundings, big parking and nice garden. We loved that the hotel provides dinners with every day new menu - great option when we were coming back tired and hungry after hiking day. Breakfasts were also good, everyday the same options but the choice was big enough to compose a different breakfast every day ;) hotel staff was friendly and helpful :)

Stayed in August 2025

Cozy room. Great air conditioning. Very good breakfast.

Stayed in August 2025

It’s really in the middle of nowhere next to an industrial estate, which is why they give you a free pass on buses and the lift pass in town ( the pass is a great bonus but would prefer to walk in to town given the option) They could do something more with the rooftop jacuzzi area - lots of untapped potential here. Dinner was just a set buffet menu- you can’t just order a single meal.

Sitting on the balcony in the evening overlooking the apple trees was nice. The duvets on the bed were cosy The girl on reception was friendly and helpful :)

Stayed in August 2025

In the middle of nowhere, rooms need renovation (atleast new paint).

They offered jacuzzi facilities upon arrival, good breakfast, nice outdoor area for breakfast.

Stayed in August 2025

The room was too small

Stayed in August 2025

Nicely renovated, “fresh”

Stayed in August 2025

The location was impossible to find based on the address. Even standing in the lobby, the address mapped to 34 minutes away. We added over an hour to our trip while attempting to find it. Mapping to the location coordinates solved the issue. There wasn't much in walking distance (under 30 minutes walk) in terms of restaurants, but there was a very good restaurant onsite where we ended up eating for both dinner and breakfast.

There was an amazing wrap around balcony for our room that had excellent views. The onsite restaurant was very good.

Stayed in June 2025

Our room faced the road and the walls were thin, so it was a bit noisy. The room was also very small so it was hard to fit our suitcases in.

The bed was comfy and we really enjoyed the breakfast.

Stayed in April 2025

Little dated and thin towels

Staff very friendly and helpful . Food lovely , spoke English and provided gluten free options very comfortable bed and air conditioning , small balcony good hot shower

Stayed in July 2025

Nothing to dislike.

Reception staff were very welcoming and assisted greatly. All staff do a great job at this place. Breakfast was very good. In house restaurant meals were very good. Bolzano card was excellent for using public transport and getting around town. Cable car ride to Ritten is a must do.

Stayed in July 2025

Breafast was good but there was lack of hot meals during breakfast e.g. simple scrambled eggs would be nice

Stayed in July 2025

nice restaurant and goooooood food, people so friendly and helpful

Stayed in June 2025

Equipments in the room are too old.

Breakfast is good.

Stayed in July 2025

Room was a bit small.

Very clean, great staff and very helpful.

Stayed in June 2025

Breakfast staff/ young lady very rude

Ideal for me our purpose. Clean, nice food Great evening service

Stayed in June 2025

The wifi connection in our room was abit dodgy with no decent signal but overall our stay and the hotel was amazing. mobile data worked fine.

Excellent size of the room for three people with very comfortable beds, the breakfast was perfect with very tasty pasties.

Stayed in June 2025

I didn’t understand in advance that the AC is from the floor cooling. It’s something I would prefer understanding in advance

The staff were very friendly and helpful

Stayed in June 2025

Bathroom supplies, lack of the usual handy stuff you usually find in a hotel room.

All was good

Stayed in June 2025

Have allergies and was expecting Air Conditioned facility (as listed on Booking) but not available - instead something about underfloor cooling, which had no impact on filtering out pollen. And not noticeable cooler in the rooms

Nice design for convenience off major roads, and excellent layover for motorcyclists and bikes.

Stayed in June 2025

It is important to take into account that there is no air conditioning in the room and there is no kettle, these things need to be taken into account

Great location, stunning view, excellent service, full breakfast, perfect cleanliness

Stayed in May 2025

The room was not in good shape. It was little bit deteriorated.

Stayed in April 2025