9.2

Reviews of Hotel Rapallo 4 stars

Via Santa Caterina d'Alessandria 7, 50129 Florence, Italy

  • Marsh

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Beautiful room with large terrace. Great breakfast. Perfect location.

    The coffee

  • Msggie

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Loved the staff so nice ‘ the breakfast amazing! Loved location. All great !

  • Rebeca

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Alessandro at the reception desk is a wonderful asset to this hotel. He was so helpful and went above and beyond to look after us. This hotel is fantastic but the very best thing was the staff and breakfast 💗

    Nothing

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  • Ann

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Lovely family boutique hotel in the heart of the city. Exceptionally clean rooms, wonderful staff. Easy walking distance to all the main attractions and very close to the bus stops if tired legs needed a break. Many lovely restaurants near by too. We had a wonderful stay.

  • 7.0 Good
    Kapil

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Abdelkrim

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
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  • Ksenia

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
    Property response:

    Thank you so much for your wonderful review! It was a pleasure to have you as our guests, and we sincerely hope to welcome you back to the Hotel Rapallo soon. The Staff of Hotel Rapallo

    Hotel Rapallo
    15 August 2025
  • Samanta

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Amazing staff, very helpful and kind. Safe and welcoming atmosphere, peaceful and quiet rooms, very clean. Enjoyed the breakfast. Would definitely recommend!

    Property response:

    Thank you for taking the time to share your positive experience. We are delighted to know that your stay met your expectations. We look forward to welcoming you back to the Hotel Rapallo again. Hotel Rapallo Staff

    Hotel Rapallo
    15 August 2025
  • Kseniia

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    Everything! Perfectly clean, very good breakfast, the staff is very friendly. Location is in the city centre

    Property response:

    Thank you for taking the time to share your positive experience. We are delighted to know that your stay met your expectations. We look forward to welcoming you back to the Hotel Rapallo again. The Staff of Hotel Rapallo

    Hotel Rapallo
    15 August 2025
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  • Joanna

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review
  • Megan

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review
  • Anca

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review

    Nice staff. Good hot chocolate.

    Noisy room. No shower gel in the bathroom. No fried eggs and vegetables at the breakfast. Small room with old furniture. No value for money.

    Property response:

    I would like to point out that all rooms are equipped with a bathroom set that includes soap bars, shower gel, shampoo, conditioner, a vanity set, and body lotion. Furthermore, for breakfast, in addition to the buffet which includes eggs, bacon, oven-roasted vegetables, and fresh salad, we offer an à la carte menu, included at no extra cost, our guests can order poached eggs, fried eggs, all kinds of omelettes, and egg with sandwich and avocado, as well as a vegan menu and a gluten-free menu. Sorry but i do not understand your complain, in any case thank you for your stay and I am very sorry that you did not find things that for us are standard and certainly would have made you appreciate our hotel much more. regards Lorenzo

    I would like to point out that all rooms are equipped with a bathroom set that includes soap bars, shower gel, shampoo, conditioner, a vanity set, and body lotion. Furthermore, for breakfast, in addition to the buffet which includes eggs, b… Show more

    Hotel Rapallo
    31 July 2025
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  • Alexander

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Excellent.

    Property response:

    thank you very much! Lorenzo

    Hotel Rapallo
    31 July 2025
  • Seegel

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    The room and hotel is GORGEOUS! Staff was so helpful and accomodating

    It is a short walk to the center of city..

    Property response:

    thank you very much lorenzo

    Hotel Rapallo
    31 July 2025
  • Alan

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Very friendly and helpful staff

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  • Margaret

    Reviewed: 24 June 2025 · Stayed in June 2025

    Verified review

    Beautiful, clean, excellent staff, delicious breakfast.

    Nothing!

    Property response:

    thank you very much Lorenzo

    Hotel Rapallo
    25 June 2025
  • Rohit

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review

    Amazingly clean hotel with really a great and Caring staff

    Property response:

    Thank you very much Lorenzo

    Hotel Rapallo
    25 June 2025
  • Kimberly

    Reviewed: 21 June 2025 · Stayed in June 2025

    Verified review

    The location is perfect! The staff was welcoming and accomadationg, the room we stayed in was beautifully designed, breakfast was exceptional!

    Property response:

    Thank you very much Lorenzo

    Hotel Rapallo
    25 June 2025
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  • Rishab

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review

    Very devoted staff (Mia, Jeff, just to name a few) under leadership of Andrea. The staff really leaves no stone unturned to make the stay special. We loved the quality of food and service at breakfast. They also offer a teatime in the afternoon where tea / coffee and light snacks are complimentary.

    There is nothing not to like and would love to stay here again.

    Property response:

    Thank you very much Lorenzo

    Hotel Rapallo
    25 June 2025
  • Shea

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review

    The room was nice and clean. The staff were always so helpful, at any time of the day. The breakfast had good variety.

    I wish it was closer to the center of Florence.

  • Anonymous

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review
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  • Mrv

    Reviewed: 10 June 2025 · Stayed in June 2025

    Verified review
  • Aneeka

    Reviewed: 8 June 2025 · Stayed in June 2025

    Verified review

    Great breakfast; afternoon tea included; amazing bed and bathroom

    Slightly further out, but not a problem

  • Malin

    Reviewed: 29 May 2025 · Stayed in May 2025

    Verified review

    Very cute little hotel with great location if you need to reach the train station or airport. It's a little walk away from the hustle and bustle of the busiest streets which might be exactly what you want. Clean and comfortable.

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  • Érica

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    Hotel Rapallo was a wonderful choice for our stay in Florence. The staff was very welcoming and even allowed us to check in early, which was greatly appreciated after our long journey. Breakfast was delicious, and the facilities were spotless. Our room was lovely — even though it faced the street, it was surprisingly quiet thanks to the excellent soundproof windows. The location is also perfect: we were able to visit all the main attractions on foot, and there are plenty of excellent restaurants just around the corner.

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