The evening front desk staff was uninterested and when we asked for directions and for her to call a restaurant for us, she acted like she was doing us a favor. The beds are old and hard and have dips in them and the rooms were quite hot with no AC, or even a fan or cross breeze.

Beautiful pool, great drink service at the pool, nice spa facilities

Stayed in August 2025

Friendly helpful staff, comfortable room and good bathroom and robes, wonderful breakfast with lots of options like omelette and pancakes, nice warm outdoor pool/spa.

Stayed in July 2025

The room we had was quite hot and lacked A/C and the windows do not open, so we had to have the bathroom window and door open to get a nice temperature! Meanwhile some other guests complained that their room was too cold.

This hotel is outstanding. Fantastic staff, really great SPA (we loved the outdoor pool!), one of the best breakfasts I ever had at a hotel. Nice, comfy rooms and don't miss out on the bar menu at the hotel! They claim not to offer dinner - but the small plates offered at the bar is more than enough for breakfast. The drinks were also amazing - and the bartender too :) The hotel also offers a shuttle to the gondola that we used, very nice!

Stayed in March 2025

Fantastic hotel with a great spa, impressive breakfast, and comfortable rooms. Friendly staff as well.

Stayed in March 2025

NA

Absolutely everything !

Stayed in February 2025

No restaurant at hotel so need to eat out. Book tables in advance at local restaurants as they get fully booked.

Very friendly staff, warm welcome, free parking, very clean rooms, excellent breakfast with full and unlimited choice, and free shuttle to lift station. Also good spa, complementary robes. We really enjoyed our stay and would happily go back.

Stayed in February 2025

Super friendly staff , great breakfast. Great Spa . It’s our fourth stay , and they never fail .

Stayed in February 2025

Honestly dont have any comments here - we had a fabulous stay

The hotel is really amazing, all staff were so helpful and friendly. The breakfast spread is unbelievable, something for everyone. We loved the large hot tub and wellness centre two saunas, two steam rooms, a relaxation area and a full range of therapy services as well. The hotel was immaculate. Our room was nicely decorated with lots of nice touches, chocolates, apples as a welcome gift, blankets available to be able to sit outside on the balcony in comfort. We were able to park at the hotel ( 90 mins from Turin airport) We will definitely return

Stayed in February 2025

Everything was perfect

Words cant explain how amaizing this place, I didnt saw staff like this in any other hotel I ever visit, the athmosphire is crazy, spa is so good, the food, the bar everything was perfect

Stayed in January 2025

Great Stuff! The hospitality was 10/10! Breakfast is rich and delicious, and the spa exceeds our expectations! The shuttle to the gondola is very convenient, and overall we had an outstanding vacation.

Stayed in January 2025

Our stay at Relais des Glaciers was fantastic! The staff was incredibly friendly and helpful, making us feel welcome throughout. The breakfast was excellent, with a wide variety of salty and sweet options. The spa was a perfect way to relax after an active day —especially the warm outdoor bath with stunning mountain views. The bar downstairs was charmingly decorated and the bartender prepared great cocktails. The hotel provided us everything we needed - bathrobes and flipflops for the spa, a private parking and hiking stuffs: crampons and poles. Highly recommend and can’t wait to return in summer!

Stayed in January 2025

A bit too hot

Fantastic breakfast Friendly staff

Stayed in January 2025

Would be nice to have the possibility to have dinner in the hotel. You can still use the bar though. The room we booked was pretty small but fine for a 2-night stay.

Excellent breakfast pool and spa. I particularly liked the possibility of having breakfast pretty late in the morning. The staff is really nice, and they welcomed me with a little present on the day of my birthday.

Stayed in January 2025

Everything! The wonderful view of the mountains from pur room and the external pool, the care and kindness of the hotel staff, the spa.. it was an amazing experience!

Stayed in December 2024

Everything’s was perfect!

Stayed in September 2024

Nothing

Everything… especially their attention to my dietary requirements

Stayed in July 2024

Very comfortable and spacious with an cozy alpine atmosphere

Stayed in March 2024

Nothing

Everything was so clean. The staff seemed very happy in their work. Breakfast was fabulous

Stayed in March 2024

Great stay. Accomodating staff, great SPA facilities, high standard breakfast and bar. The staff served hot drinks outside when we returned from skiing several days! Staff goes the extra mile for the guests comfort.

Stayed in March 2024

None.

Cozy, super clean place, amazing staff, super delicious food, excellent spa, perfect location, breathtaking nature… I have traveled to many places but this one feels like home, not a hotel.

Stayed in February 2024

Rooms are not that soundproof

Nice and clean rooms! The Turkish bath and the saunas are very good, albeit small. Perfect for two people! The outdoor pool is the main attraction and is a very nice temperature. The breakfast is well assorted. PS. Beware. There might be loud people audio commenting everything, even in the spa. But for us it was a fun experience overall😅😂

Stayed in February 2024

It would have been nice for there to have been a restaurant in the hotel.

Most things

Stayed in February 2024

Loud Scandinavians in the spa

Superb breakfast, one of the best ever. Fantastic Spa and outdoor hot pool.

Stayed in February 2024

Nothing

Thw SPA was exellent! Very cozy Hotel. Nice clean rooms.

Stayed in January 2024