Hodnocení – Residence Duna Rossa - Family Friendly

Dear Mr Milan, thank you noticing our commitment to keep our Residence clean and cared for our Guests. We accept your criticism about the wi-fi (it's pointed out that is only guaranteed in the common areas), and we are working on that. Of course your bad rate is not understandable, but we are still happy that so much more Guests prefers to rate us how we actually deserve.

Dear Mr Milan, thank you noticing our commitment to keep our Residence clean and cared for our Guests. We accept your criticism about the wi-fi (it's pointed out that is only guaranteed in the common areas), and we are working on that. … Zobrazit více

Dear Guest, we thank you so much for your kind words about the breakfast, the area and the staff. We would only like to point out that the beach is only 500 mt. from the Residence, that means hardly more than 5 minutes by walking. But we will consider your notes about the bike service. Hope to see you again!

Dear Guest, we thank you so much for your kind words about the breakfast, the area and the staff. We would only like to point out that the beach is only 500 mt. from the Residence, that means hardly more than 5 minutes by walking. But we wi… Zobrazit více

Dear Mr Martin, we are sorry to read such a misleading review. Surely you did not pay for the air conditioning, since it is included in the price. It's hard for us to understand why you said something not true. It's also not true that there is no Wi-Fi in the area: as specified, Wi-Fi is available for free in the common areas. Again, it is not true that you cannot eat in the house. You had a kitchen with all the equipment you needed, microwave, electric kettle, coffee machine, fridge, cooktop, cookware. Also, a comfortable dishwasher. Of course we ask to leave the kitchen as clean as possible, even if we think we shouldn't ask because it's a matter of respect, but we are sure nobody asked you to leave the kitchen in the perfect state in which you found it. About the rubbish... if you have ever stayed in apartment before, you would know that to take out rubbish is always requested. The reason is simple to understand, if you are aware of the quantity of rubbish made in a kitchen. We hope, in case you would like to come back, that you will ask us better information if something is not clear to you, because it's sad to read false information about us in the web.

Dear Mr Martin, we are sorry to read such a misleading review. Surely you did not pay for the air conditioning, since it is included in the price. It's hard for us to understand why you said something not true. It's also not true t… Zobrazit více

Dear MRS Eva, Thank you for your very kind review. We are very sorry for the mistake that happened in the kitchen. We would have liked to apologize better and invite you for another dinner but unfortunately we did not know your accommodation number. If you come again to us in the future, please let us know...we have a nice present for you... Our best regards, The management of Residence Duna Rossa

Dear MRS Eva, Thank you for your very kind review. We are very sorry for the mistake that happened in the kitchen. We would have liked to apologize better and invite you for another dinner but unfortunately we did not know your accommodatio… Zobrazit více