I can only speak about the apartment with a private pool… which has the most breathtaking view. For the first time in our lives, we were so enchanted by the view from the terrace that we didn’t even want to leave the room :) A big thank you to the staff, who were wonderful, for the beautiful days we were able to spend with you.

Stayed in August 2025

Not much! We had issues with the jacuzzi on our balcony, which the maintenance staff tried their best to resolve. It sort of worked in the end, but it was a bit disappointing, as it was one of the reasons we booked this particular suite. We were offered a voucher for a subsequent stay as compensation.

The suite we booked (Gonzala)was fabulous! It was a real surprise how spacious and luxurious it was. The photos dont do it justice. The location of the hotel was perfect for wandering into Lazise, only a 5 minute walk. The staff were helpful and friendly and even surprised me with a cake and good wishes on my birthday! There was plenty of choice at breakfast, and the bar menu was good for us. The spa and pool were lovely and not too busy even at the height of summer. We really enjoyed our stay.

Stayed in August 2025

There seemed to be the start of a algi problem in the pool, I noticed it 2 days in to our stay and my sons swim vest and rash vest both turn yellowy/green, I had to throw them out. Some more unisex or boys toys would be good in the play room

Great selection at Breakfast, room was lovely (2 bed family suite), great location, close to town, free bike hire, Spa facilities, little play room whihc was handy to escape the heat for half an hour.

Stayed in August 2025

Access issues around pool as I’m a wheelchair user. People breaking the pool rules; constant beds being covered in towels when no one there, children jumping in from top of rock, running around screaming.

Location to the old town and staff.

Stayed in July 2025

weird kitchen in the room Odd that the spa facilities is open when people are our site seeing. I wanted to use it early and late vs needing to be in the hotel 12-8.

Everything was great - Spa exceptional, staff first class, breakfast perfect.

Stayed in May 2025

None

We had a suite, thus spacious. Contemporary furniture. Terrace with view on Lazise and Garda. Walking distance from Lazise Parking in basement Kitchenette

Stayed in May 2025

Not enough options for celiac meals. The swimming pool outside was not warm enough to enter in April.

The service was great. The apartment was greate.

Stayed in April 2025

Everything was very lovely ☺️

Stayed in March 2025

Nothing, all amazing

Staff were incredible, the location is close to the lake, spa was superb as well as the room

Stayed in December 2024

The gym could have been better equipped.

Big room, good breakfast, good spa

Stayed in December 2024

Dinner menu

Location

Stayed in November 2024

The lift were broken which was ok during the stay but hard with the suitcases.

Really nice hotel and staff (especially at the reception).

Stayed in November 2024

The outdoor pool was not heated, making it too cold to swim so we had to use the indoor pool only

Our experience was excellent! The staff was friendly, the service top-notch, and we loved the spa. Breakfast was delicious, and our room was spacious and comfortable, with a beautiful view from the balcony. We also appreciated the thoughtful upgrade—starting our stay with a complimentary snack and glasses of champagne set the perfect tone. Special thanks to the team for arranging a taxi, making our stay all the more convenient.

Stayed in October 2024

If your room is on street side it might get louder, but windows actually do help. There would be AC if needed

Walking distance to old town; expansive breakfast selection with great service; spa was great (had one of my better massages there) and various gaming options; certainly good for families We had dinner there and it was very good. Nice bar too. Spacious rooms and suites

Stayed in October 2024

Would have been good to have one pool for kids more than 9-14

Clean and friendly staff especially Marika and Camilla.

Stayed in November 2024

Only minor gripe was shower pan is flat (no slope) and the drain grate might be too small which forced water to pool in the pan while showering.

Four of us stayed a week in a 2-bedroom suite with kitchen, dining/living room, and balcony. The room was comfortable and clean, staff friendly, and breakfast buffet extensive and tasty. We would definitely stay here again. Great location.

Stayed in September 2024

there is only one old elevator which broke down during our stay, for one day we had to go up and down 5 floors from garage to our room but, it was a good opportunity to exercise after eating so much in Italy :-) really small thing, everything was great!

Room was big, clean, good amenities, very comfortable bed and also had good views to the lake. Hotel SPA facilities, quiet and relaxing atmosphere.

Stayed in October 2024

We had some traffic noise from the main road even with the windows closed and the waiting staff could have been friendlier, albeit they were perfectly responsive when asked for something.

The spa and swimming pool were luxurious and a real treat after a full day of sightseeing, also our junior suite was very spacious, decoration felt fresh and the bed was enormous. Good black out curtains and a comfy bed made for nice lie-ins.

Stayed in September 2024

Nothing

Excellent accommodation, breakfast and great facilities (pool, spa, etc.)

Stayed in September 2024

Clean, comfortable and good location

Stayed in September 2024

Shower was very slippery. Needs a mat. Restaurant dinner on first night was sub standard with food tasteless and cold.

Good breakfast. Friendly and helpful staff parking on site. Excellent room.

Stayed in September 2024

.

The hotel is clean with nice pool and amazing spa. The location is perfect for the city centre and a base for all the parks.

Stayed in August 2024

Great sized room, good storage space, super friendly staff, lovely pool - not too busy, lovely buffet breakfast, lovely spa and gym, huge balcony area

Stayed in August 2024

Shame there was only one bathroom in the apartment.

Fabulous spacious room, with very comfy bed, great location and friendly, helpful staff.

Stayed in July 2024