Reviews of Residenza Ponente
20 Via delle Vergini, Ortigia, 96100 Siracusa, Italy
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewChic and central
Had no hot water throughout my weekend stay
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewOur first impression of this place wasn’t great. The host repeatedly asked what time we would arrive, and even though we gave her a clear time, when we got there she was quite rude and unwelcoming. The Wi-Fi never worked during our stay, and the “included breakfast” was very disappointing only packaged pastries and small yogurts, with nothing fresh provided. Overall, this place did not meet expectations, and I would not recommend it to others.
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewbreakfast ??, as a joke. just a coffee machine and a few buns from Lidl. I spent 3 hours to find the hotel, nobody knows. there is no plate about the name.there was 48 steps to our room, it was very difficult to climb 48 stairs with our suitcases. there was an elevator but they didn't let me use it. we trust booking but I am angry with booking about this because you are selling the residence or hotel without confirming the accuracy of what they wrote. I have always made reservations with booking for 20 years,but in the last few years , the things written for booking are not correct,I think you are making sales without checking the accuracy, this is not right , we trust you. Maybe I will not make reservations with booking anymore.
everything.
Each guest receives complete information about the accommodation and parking by email at the time of booking, just read to be informed. Regards Arianna
Reviewed: 18 March 2025 · Stayed in March 2025
Verified reviewReviewed: 22 September 2024 · Stayed in September 2024
Verified reviewLooks good and comfortable and clean.
Breakfast is not worth it. (No fruit) View was of an other building...
Reviewed: 23 August 2024 · Stayed in July 2024
Verified reviewThe location is really nice in the center of the Ortigia island, close to the seaside walking tourist area. There were plenty of nice restaurants in a few minutes walking distance. The Room was clean and the private bathroom was recently renovated. The coffee in the shared kitchen area was tasty. The AC in the room was working well and was not noisy.
The room was really tiny, great for a single traveler or a young couple. The breakfast in the shared kitchen area was some commercial industrial pastries with jam and chocolate cream. Everything was sweet. I don't consider this to be breakfast, barely a snack. I waited for 20 min for the person to check me in, and it was the same on checking out. I guess it is maybe common to be really laid back over there.
Reviewed: 1 June 2024 · Stayed in June 2024
Verified reviewClean room, location
Almost no breakfast, the owner of the property
Reviewed: 26 April 2024 · Stayed in April 2024
Verified reviewThe accommodation has a check in at 15:00. At 14:50 the hostess called me and wrote that the room would be ready at 15:30. This doesn't look good at all. Upon my arrival, the room smelled of disinfectant, which made me cough and irritated my throat. The breakfast you are supposed to get included is the most pathetic thing I have ever experienced. Don't expect anything like in the photos, expect only semi-finished food and a camera in the kitchen watching you. Which I didn't really understand and it's a serious invasion of privacy!! I had foreign hair on my sheets, really disgusting. I don't recommend
Dear Erica, I'm sorry about your negative experience. In the reservation and in the email confirm is indicated that we have not reception and that guests must tell us their arrival time one hour in advance. The use of disinfectant guarantees correct hygiene of the bathroom and room and our guests appreciate this. Our breakfast is of single-dose products as described in the reservation. I'm sorry about the problem with the sheets but with a message we would have changed them. The camera only frames the entrance door which is in the common kitchen and is regularly marked by a large sign. Greetings Arianna
Dear Erica, I'm sorry about your negative experience. In the reservation and in the email confirm is indicated that we have not reception and that guests must tell us their arrival time one hour in advance. The use of disinfectant guarantee… Show more
Reviewed: 9 January 2024 · Stayed in January 2024
Verified reviewThere were only 2 pads for the coffee maker for 3 nights, 2 poeple. To prepare hot water (with the coffee maker) for tee took extremely long. There was a gas stove, but no pot...
According to the booking site, there should be a parking included. In fact, this it not the case.
Reviewed: 13 November 2023 · Stayed in November 2023
Verified reviewReviewed: 27 October 2023 · Stayed in August 2023
Verified reviewDecoration. Bathroom. Good A/C.
Breakfast was very poor.
Reviewed: 28 September 2023 · Stayed in September 2023
Verified reviewReviewed: 1 August 2023 · Stayed in July 2023
Verified reviewClose to the beach, bars, restaurants etc
The stairs
Reviewed: 18 July 2023 · Stayed in July 2023
Verified reviewReviewed: 20 May 2023 · Stayed in May 2023
Verified reviewReally nice historical apartment.
The drain didn’t work.
Reviewed: 21 April 2023 · Stayed in April 2023
Verified reviewThe room is big and well-designed, and decorated.
It could be better if there were a micro-wave oven.
Reviewed: 12 November 2022 · Stayed in November 2022
Verified review