Instructions on how to get into the property were not clear and it was difficult to find. Luckily we saw a neighbour who helped us but we would have struggled without them. The fridge in the bedroom was quite loud and made it difficult to sleep. The lights didn’t work and the curtains let a lot of light in. The shower didn’t drain very well and the water pressure was very high and the temperature fluctuated which made for an uncomfortable shower. We were given no hand soap and it wasn’t topped up by the cleaner.

The AC was great, very spacious room and not bad location. The selection of teas was great and kettle in the foyer was handy. Apart from the occasional dog barking, it was very peaceful and we couldn’t hear the neighbours

Stayed in July 2025

Shower didn't drain.

Large room, decent location. Easy check in.

Stayed in July 2025

Bathroom was very noisy (and AC too).

We had a good stay at Residenza Principe: bed and pillows were amazingly comfortable and it was a plus to find AC in the room; many towels were provided and at the entrance there was also coffee and tea for the guests.

Stayed in July 2025

No wifi, no tv, no hot water the last day

Clean, big room, location

Stayed in June 2025

Our room was a little cold, and there was not always hot water in the shower :( There are some stairs to arrive to the apartment, so consider that if you travel with big luggage or if you travel with someone with difficulty to walk.

The rooms are just as in the pictures. Very comfortable beds, and they offered us some biscuits and free water every morning. Close to a metro station, and a walkable distance (15-20 min) walk to the best pizzerias in naples!

Stayed in April 2025

Pillows

Location Size of room

Stayed in October 2024

Excellent location for metro, line 2, which took us directly to Pompeii and Solfatara.

Stayed in September 2024

Met all our needs and easy to find

Location as great, room was clean and confortable

Stayed in September 2024

The maps are not clear to reach the place, had to call the owners twice.

Nice position to reach Vanvitelli University

Stayed in May 2024

The residence was very nice and comfy. The lady at the reception was very friendly and helpful. The room was cleaned every day. It was quiet around.

Stayed in June 2023

Everything was great!

Stayed in June 2023

My room didn’t quite look as nice as the photos, but it was still a good size and very clean. Hot water ran out quickly, it was fine for me as I was alone, although when washing my hair I had to do it fast. If I was with a second person you’d have to have very short showers. The kitchen and fitness facilities were not available during my stay.

Antonio was very helpful throughout my stay, allowed me to have a late check out and anything I needed he was available to help. The location was really good, very close to lots of restaurants, the historic centre and to the metro which gives easy access to the surrounding areas of Napoli. Room was clean and a good size.

Stayed in May 2023

Difficult to find. Unclear instructions. Room not ready when arrived.

Stayed in May 2025

A proper SIGN on the outside front door with the NAME of the residence , I bought a map across the road the first days stay, which DETAILED the location perfectly, can you not incorporate that map segment in a photo? It was only by asking some locals across the road who pointed out the "120" that I stumbled across the entrance. And then I couldn't get in , you said you were going to send a video,which you did the FOLLOWING DAY ! . Luckily a resident came along and the same with the next locked door ,pure luck . When I left I had to ask you how to open the door without the key . BASIC INFORMATION. I SUGGEST YOU PIN A BIG MAP TO THE WALL .4EUROS ACROSS THE ROAD, A PHOTO OF THE OUTSIDE SO PEOPLE KNOW WHAT TO LOOK FOR !!!!! . Lots of stairs,again a detail not mentioned.

What STAFF no one here,what BREAKFAST? non existent NOT a cup or saucer or teaspoon available although the teabags were in place. Bottles of water only . + side, the bed and shower were fine and it was clean.

Stayed in May 2025

N/A

Very clean and great location! Really lovely staff too.

Stayed in April 2025

-

Everything

Stayed in August 2024

Nothing.

Everything was amazing. Beautiful room, terrace and communal area. Close to metro and train station. 15 min walk to centre.

Stayed in June 2024

False advertising the facilities. Noisy, very few facilities, no direction on the B&B; unsure whether it existed. Was as if you had a child try to run a “hotel”. No toilet paper, no kitchen roll, no robes. Complained and got downgraded to an even worse room that was absolutely pathetic.

Nothing, really.

Stayed in April 2024

Firstly it was a B&B and not a hotel. The location is not easily accessible. Finding a decent restaurant nearby was difficult. There is no reception or anyone for assistance. The owner was available in watsap messages. But noone else available for assisting. No single staff. Lot of disturbance from other rooms, we were not able to sleep the whole night. Wouldnt recommend for stay. The images shared on the booking.com are nowhere near reality.

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Stayed in November 2023

I could not access the building. I tried the door and the code on the keypad and could not get in. The neighborhood was dirty and sketchy - trash everywhere, overflowing bins, numerous homeless people. Did not feel safe as a woman traveling alone.

Stayed in October 2023

I believe the check in process should be explained better before, we didn’t know what to do and we didn’t have any internet so it took us awhile to get to the apartment. The room was good and clean but having no windows was bad and also the shower was not working properly :(

The host was very nice and helpful gave us nice tips to enjoy the city.

Stayed in September 2023

Nothing

The host was amazing so helpful they picked us up and dropped us off to the airport. Helped with telling us how to get to all the sites and just very nice people.

Stayed in August 2023

Unfortunately the room was not what we had expected, the photos we saw of the place are very outdated and we ended up in a very small room with no window. No fitness facilities or breakfast were available.

The host was great, very friendly and enjoyed the shuttle service from the airport. The place was clean and the location was not too far to walk to city centre.

Stayed in August 2023

There are no comments available for this review

Stayed in June 2025