Reviews of Residenza Principe di Carafa

The AC was great, very spacious room and not bad location. The selection of teas was great and kettle in the foyer was handy. Apart from the occasional dog barking, it was very peaceful and we couldn’t hear the neighbours

Instructions on how to get into the property were not clear and it was difficult to find. Luckily we saw a neighbour who helped us but we would have struggled without them. The fridge in the bedroom was quite loud and made it difficult to sleep. The lights didn’t work and the curtains let a lot of light in. The shower didn’t drain very well and the water pressure was very high and the temperature fluctuated which made for an uncomfortable shower. We were given no hand soap and it wasn’t topped up by the cleaner.

Large room, decent location. Easy check in.

Shower didn't drain.

We had a good stay at Residenza Principe: bed and pillows were amazingly comfortable and it was a plus to find AC in the room; many towels were provided and at the entrance there was also coffee and tea for the guests.

Bathroom was very noisy (and AC too).

Clean, big room, location

No wifi, no tv, no hot water the last day

Difficult to find. Unclear instructions. Room not ready when arrived.

What STAFF no one here,what BREAKFAST? non existent NOT a cup or saucer or teaspoon available although the teabags were in place. Bottles of water only . + side, the bed and shower were fine and it was clean.

A proper SIGN on the outside front door with the NAME of the residence , I bought a map across the road the first days stay, which DETAILED the location perfectly, can you not incorporate that map segment in a photo? It was only by asking some locals across the road who pointed out the "120" that I stumbled across the entrance. And then I couldn't get in , you said you were going to send a video,which you did the FOLLOWING DAY ! . Luckily a resident came along and the same with the next locked door ,pure luck . When I left I had to ask you how to open the door without the key . BASIC INFORMATION. I SUGGEST YOU PIN A BIG MAP TO THE WALL .4EUROS ACROSS THE ROAD, A PHOTO OF THE OUTSIDE SO PEOPLE KNOW WHAT TO LOOK FOR !!!!! . Lots of stairs,again a detail not mentioned.

The rooms are just as in the pictures. Very comfortable beds, and they offered us some biscuits and free water every morning. Close to a metro station, and a walkable distance (15-20 min) walk to the best pizzerias in naples!

Our room was a little cold, and there was not always hot water in the shower :( There are some stairs to arrive to the apartment, so consider that if you travel with big luggage or if you travel with someone with difficulty to walk.

Location Size of room

Pillows

Excellent location for metro, line 2, which took us directly to Pompeii and Solfatara.

Location as great, room was clean and confortable

Met all our needs and easy to find

We enjoy our stay in the residenza Principe di Carafa. It's special to be lodged in a palazzo. Really clean and there is a cleaning service that pass everyday. Nice room with a small balcony that allows us to taste Neapolitan life. Even we could do our laundry and hang clothes in the balcony

A bit a misscomunication in the beginning with the staff. We didn't see some messages and took us time to guess how get inside the appartment. Happy that there was a kitchen but the lack of utensils made that you couldn't take advantage 9f it. Just one knife and no pans. We could perfectly listen the neighbours upstairs.

Everything

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Everything was amazing. Beautiful room, terrace and communal area. Close to metro and train station. 15 min walk to centre.

Nothing.

Nice position to reach Vanvitelli University

The maps are not clear to reach the place, had to call the owners twice.

Nothing, really.

False advertising the facilities. Noisy, very few facilities, no direction on the B&B; unsure whether it existed. Was as if you had a child try to run a “hotel”. No toilet paper, no kitchen roll, no robes. Complained and got downgraded to an even worse room that was absolutely pathetic.

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Firstly it was a B&B and not a hotel. The location is not easily accessible. Finding a decent restaurant nearby was difficult. There is no reception or anyone for assistance. The owner was available in watsap messages. But noone else available for assisting. No single staff. Lot of disturbance from other rooms, we were not able to sleep the whole night. Wouldnt recommend for stay. The images shared on the booking.com are nowhere near reality.

I could not access the building. I tried the door and the code on the keypad and could not get in. The neighborhood was dirty and sketchy - trash everywhere, overflowing bins, numerous homeless people. Did not feel safe as a woman traveling alone.