Reviews of Reyes Suite & Rooms
64 Piazza dei Re di Roma, San Giovanni, 00183 Rome, Italy
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReally good location, close to the subway station. Personnel was really nice
Pictures do not match how the rooms actually look like
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe Location is perfect for traveling around. It is easy to go some place or return to room at any time of the day. Staffs are nice and helpful. Every day common places are getting cleaned. If your bathroom/toilet is dirty it is because of your flatmate because every morning staff are cleaning common places and if you want your room also
Windows are impossible to shut somehow in the middle of night it reopens. Elevator has no instructions to use it but mostly you dont need elevator only with luggage it needed but not a big complain
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in May 2025
Verified reviewReviewed: 27 June 2025 · Stayed in April 2025
Verified reviewGood location
Very cheap rooms, no sound insulation, not comfortable beds. They charged two time the rooms and had to send 10 messages so that booking ( the hotel did not respond) give the money back.
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThe staff were very friendly and the place was quite and in a great neighborhood
No A/C was challenging at times
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewThere was airconditioning. Fresh towels each day It was in a nice neighborhood with some great local restaurants.
The doors had cracks in it so you could see from the hallway to the rooms and you could hear everything. It was 3 room sharing 2 bathrooms that was no problem but the locks were really bad and EXTREMELY loud, we were woken up by people using the bedroom every time and people were stuck in the bathroom for minutes on end hammering on the door to get out, only to open the door and walk out after trying the lock again. And there is a giant roundabout that all ambulances use (also at night). We also did not have light in the calling only on the nightstands.
Thank you for your feedback. We're sorry to heart abaout the issue youexperienced with the door and bathroom during your stay.this is certainly not the standart we aim to provide. We have noted your coents and will look into these matters promtly to ensure better comfort and privacy for our guests in the future. Your input helps us improve, and we aprpreciate you bringing this to our attention.
Thank you for your feedback. We're sorry to heart abaout the issue youexperienced with the door and bathroom during your stay.this is certainly not the standart we aim to provide. We have noted your coents and will look into these matte… Show more
Reviewed: 5 June 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewNot safe for female travellers. Somebody tried entering my room at 5AM and it was not a drunk guest. Also people ringing loud bells at 1AM or 3 AM
We are very sorry to hear about this incident and take your safety concerns extermely seriously. We've investigated the matter and are taking immediate steps to ensure all our guests feel secure at all times. Your feedback is invaluable, and we truly regret that this happened.
We are very sorry to hear about this incident and take your safety concerns extermely seriously. We've investigated the matter and are taking immediate steps to ensure all our guests feel secure at all times. Your feedback is invaluable… Show more
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 12 April 2025 · Stayed in April 2025
Verified reviewWhen we got there they actually upgraded our room to a room with a bathroom!That was our first green flag. The room was excellent with a smart tv.When i went to take a shower it disnt had any cold water, but as soon as i told the receptionist the problem was fixed!The location was excellent too,because we had the Metro station right outside our doorstep.If i come back in Rome, i will definitely book a stay here!
Thank you for your wonderful review! WE're delighted to hear you enjoyed your stay. your kind words mean a lot to us, and we hope to welcome you back again soon!
Reviewed: 25 December 2024 · Stayed in October 2024
Verified reviewReviewed: 6 August 2024 · Stayed in August 2024
Verified reviewIt doesn't have air conditioning but they do provide fans, it would have been nice but they didn't work and the fridge didn't work either.
Reviewed: 4 August 2024 · Stayed in August 2024
Verified reviewGreat location with the metro nearby.
Reviewed: 30 July 2024 · Stayed in July 2024
Verified reviewAir conditioning in such a hot city in summer is a huge benefit
No hot water for the first night because of some technical issues
Reviewed: 14 July 2024 · Stayed in May 2024
Verified reviewwe changed the room because the one we reserved in booking didnt look like the photo. It had a terrible shared bathroom and the room was horrible. We changed and went to the newer rooms next to them but we paid extra.
Reviewed: 10 July 2024 · Stayed in July 2024
Verified reviewEverything
The hot water was cut off on the second day of our stay
Reviewed: 24 June 2024 · Stayed in June 2024
Verified reviewYou are right next to the subway for the love of God do not use cabs it’s insanely convenient.
Reviewed: 12 June 2024 · Stayed in May 2024
Verified reviewReviewed: 7 June 2024 · Stayed in May 2024
Verified reviewFriendly welcome, quite central with a view over the square, close to the metro.
The black lady who checked me in was charming; but the South Asian guy who checked me out is a contender for the rudest hotel receptionist I have ever met - and I stayed in Russia in the Soviet period! The wifi did not work in the room, so I put a chair in the corridor to sit close to the wifi box. One day this chair disappeared; I thought I had better mention this on checking out in case there might be a charge. The receptionist’s response was to demand very abruptly to know why I had not said earlier; I was quite offended at this.
Reviewed: 27 May 2024 · Stayed in May 2024
Verified reviewNothing much
There’s never people on the front desk. I stayed an hour outside the building cause their lock on the door didn’t work. They were super rude with me via WhatsApp. I’m never coming back to this place. There’s even condoms under the bed…
Reviewed: 26 May 2024 · Stayed in May 2024
Verified reviewReviewed: 23 May 2024 · Stayed in May 2024
Verified reviewClose to the subway Clean
It didn’t have air conditioning
Reviewed: 21 May 2024 · Stayed in May 2024
Verified reviewThe room is quite wide and ventilated. However, the wardrobe is installed in a place where the door can't be opened, the restrooms are not supplied with soap, tooth paste, shaving equipments, no drinking water available, no breakfast. The location of the hotel is amazing and lovely but it is good to have shuttle from the airport or nearby train stations such as Tuscolana and Termini. There should be also tourists guiding information book in the rooms.