Very friendly and welcoming staff. There are some humidity problems in the room. At some points, the walls are beginning to crumble and there is a bad smell in the shower because of the humidity I think. The jacuzzi tub, on the other hand, is easy to use and very clean. The location is excellent being just steps away from Piazza del Popolo.

Stayed in April 2025

Lack of lift so long walk up with no warning before booking. No written info about locks etc

Convenient location. V pleasant and helpful staff especially in the morning.

Stayed in August 2024

Breakfast is very nicely presented - standard continental fare. Staff are very helpful and friendly. The accommodation is in two blocks with a shared small roof terrace. Our room "Movie" was lovely with a projection TV and nice big shower.

Stayed in July 2024

My only struggle was I entered the wrong entrance but found my room easily once I got to other side of property. Entrances are very close, but the terrace connects the sides - no problem getting there unless your luggage is huge.

The location was AMAZING, AC and Wi-Fi worked well, 18-minute walk to Trevi fountain, 10ish to Spanish Steps, and about 25-30 to Colosseum. The person who guided me to the location helped me greatly and assisted me with the best transportation methods and when to exit the metro!

Stayed in June 2024

So many stairs to climb with suitcases and no lift. Walls were paper thin, could hear a pin drop in the next room. The shower didn’t drain quick enough so you would stand in water above above your ankles and if you wash your hair it would overflow and flood the room and had to use a lot of towels, jacuzzi bath was freezing cold no hot water so couldn’t use properly but other than that I would recommend this property it is lovely

Staff were lovely and really welcoming. Huge thanks to Valentino, incredible host. Helped us with luggage as there is no lift in the property. The shower was amazing the space in it was great looked like a steam room was a lovely addition.

Stayed in October 2023

Was a little confused re the address but the manager resolved this for me immediately and without fuss

The Hotel Manager could not have been more welcoming and helpful - he made us feel very much at ease at all times -

Stayed in October 2023

Very friendly staff, perfect location, decent sized room, and very clean. The hydromassage tub in my room was just what I needed.

Stayed in September 2023

The room is outdated: wallpaper is discolored and is peeling off the walls. The bathroom is very small and there is no place to hang the towels or put our own toiletries

The room was big, as was the bed. The location is great. The contact with the host was good; we were arriving after the reception closed and there was no problem getting into the room

Stayed in September 2023

The room was different from the pictures. We only had the tub and no shower. Presence of mold around the bathtub. Great location but not worth the price overall.

Good location

Stayed in July 2023

Room was a bit small but comfortable and TV wasnt working. Small details really.

Lovely staff, nice bedding, perfect location, good breakfast before starting the day.

Stayed in July 2023

Our room was next to the breakfast room and walls seem paper thin, we could hear everything. Very little room to hang up clothes or put personal items away.

Location is great, shower and hot tub are certainly a plus

Stayed in March 2023

Paid for jaccuzi but wasn't working (not enough hot water to put it in use).

Great location

Stayed in May 2023

You need a table in the room.

Stayed in December 2022

Lovely jacuzzi in the room and in a great location.

Stayed in October 2022

The Wi-Fi didn't work at all: the room, nor on the terrace or in the breakfast room. Even the phone connection was failing from time to time. As I've been I in Rome for work, it was really inconvenient.

Location is unbelievable (literally a step from Piazza del Popolo), the bed was good and people in the hotel extremely kind and helpful (special thanks to Valerio).

Stayed in October 2022

It's on the second floor with no elevator BUT you go up with your suitcase just once, Valerio will help if you need it.

It's close to the Spanish steps, a good starting point for every day. The area is quite, the windows are sound proof. Breakfast was good quason and sweet cakes, toast with cheese, different kind of yogurts, cereals... Valerio was very cooperative and helpful. We asked for a kettle, cups for our tea and iron for our clothes and we got it in a short time. WiFi was good in our room. Hot water all the time.

Stayed in September 2022

Very central, all the sights to see nearby, a place I recommend!!!

Stayed in November 2023

Hot bath / spa takes a long time to fill up.

Great location, very comfortable bed. Staff were friendly and very accommodating. Enjoyed the breakfast and service.

Stayed in October 2023

Ripetta Relais is the best choice for few days in Rome. Perfect location, clean and comfortable room, very friendly and helpful staff. We will definetely go back. I recommend it very much!

Stayed in October 2023

The hot water in the tub could have more pressure to fill the tub more rapidly, but this is the only thing. It can also happen that we hear the neighbour a bit too much, especially for early leavers. But we came prepared and had our earplugs at the ready. Which is anyway a good practice for any hotel stay. Like that, the disturbance was kept minor

Everything was over the moon, but the best was the staff. Everyone was so welcoming and really pushed forward to provide the best experience to the guests. My wife is gluten-intolerant, and when she mentioned it on the first morning, they were really sorry. Next breakfast, they had a dedicated assortment of bread and pastries specially for her. That was really touching

Stayed in October 2023

The staff was really friendly and helpful,the property is really close to most of the important attractions,really safe too!

Stayed in October 2023

There was no elevator so I had to walk up 4 flights of stairs with heavy bags on my own because reception ends at 6. No WiFi in my room (just my room, they had WiFi everywhere else). The bathroom overflowed with water if left on for more than 5 minutes. The toilets had stains. Little mold here and there. The walls were also very thin.

The staff was really friendly and helped the best they could when they could. They are English speaking so bonus. It was really close to a lot of places and the train and bus stations. They had breakfast choices too.

Stayed in September 2023

amazing room. Totaly luxury. Great location. But stand out was the spa bath.

Stayed in August 2023

Sadly we didn't get a chance to use the spa bath but that is not the hotel's fault - we were very late back from a concert!

The breakfast was lovely and there is a little roof terrace where we took our second coffee. The staff are extremely friendly and helpful and our room was even ready ahead of time. We hope to return soon.

Stayed in July 2023