Reviews of Hotel Riviera & Maximilian's 4 stars
Strada Costiera 22, 34010 Trieste, Italy
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewBeautiful location and lovely room with great view.
The hotel is advertised as a wellness & spa but the spa is not included so may not be available and the pricing is not transparent - the site mentions 60 euro per person for 3 hours but we were charged 149 euro for 2 persons for 2 hours.
Dear Cristina, Thank you for your review. We are truly pleased to hear that you enjoyed your stay at the Riviera. Thanks to your feedback, we noticed that Booking.com has removed the note indicating that access to the spa is subject to an additional fee – a detail that is clearly stated on our official website. We have already requested that this information be promptly reinstated. We sincerely appreciate you bringing this to our attention. Regarding the price difference and the two-hour duration, please note that you booked the Private Spa, which is reserved for exclusive use, rather than the Social Spa, which is shared with other guests. We hope to have the pleasure of welcoming you again in the future. Please don’t hesitate to reach out if you have any further questions. Kind regards, Leonardo Benvenuti Guest Relations Manager
Dear Cristina, Thank you for your review. We are truly pleased to hear that you enjoyed your stay at the Riviera. Thanks to your feedback, we noticed that Booking.com has removed the note indicating that access to the spa is subject to an… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewstaff really nice, the beach amazing
Dear Beatriz, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed our amazing beach and that our staff made a great impression. It was a pleasure having you, and we hope to welcome you back soon! Leonardo Benvenuti Guest Relations Manager
Dear Beatriz, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed our amazing beach and that our staff made a great impression. It was a pleasure having you, and we hope to welcome you back soon! Leonardo Ben… Show more
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewAn exceptional hotel with wonderful views. Service was suberb and the restuarant is excellent, as is the seafront area. We loved our stay and highly recommend it for people seeking to stay a little outside Trieste - a very short drive but feels like another world.
Dear Stephen, Thank you so much for your wonderful review and perfect rating! We’re truly delighted to hear that you enjoyed your stay with us and appreciated the stunning views, the seafront area, and the quality of our restaurant. It's also great to know that our location just outside Trieste gave you the perfect balance between city access and a peaceful retreat — exactly the experience we aim to offer. Your kind words about our service mean a lot to the team, and we’re so happy to have made your stay a memorable one. We hope to welcome you back soon for another relaxing escape! Warm regards, Leonardo Benvenuti Guest Relations Manager
Dear Stephen, Thank you so much for your wonderful review and perfect rating! We’re truly delighted to hear that you enjoyed your stay with us and appreciated the stunning views, the seafront area, and the quality of our restaurant. It'… Show more
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewNice breakfast and location
The AC in my room was broken. I requested another room but they would have charged me to move to a room with working AC. That is ridiculous.
Dear Mr Richburg, Thank you for taking the time to share your feedback. It seems there has been a misunderstanding, for which we are truly sorry. We would like to clarify that we never charge any additional fee for a room change, when it is due to a technical issue — which, while not common, can unfortunately occur from time to time. As your stay dates back over a month, it is difficult for us to accurately reconstruct the details of what happened. However, we would be more than happy to look into it further if you can provide us with more information. We sincerely regret any inconvenience this may have caused and hope to have the opportunity to welcome you back in the future. Best regards, Leonardo Benvenuti Guest Relations Manager
Dear Mr Richburg, Thank you for taking the time to share your feedback. It seems there has been a misunderstanding, for which we are truly sorry. We would like to clarify that we never charge any additional fee for a room change, when it is… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe hotel has a fantastic setting and view over the sea. The hotel keeps a high standard and has lots of old school riviera charm without being dated. Our room had double glass doors facing the sea and a balcony, and was very clean and tidy. The sea front with courtesy towels and sun bed and a handy beach bar worked really well and is private. You can walk down the stairs to the beach, if you don't like taking the elevator down from the hotel to the sea. The breakfast was really good with plenty to choose from.
The restaurant is OK but nothing more. The selection is short and the food was a bit dull for the price and we probably expected better considering the standards of the rest of the hotel.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewPristine location Gourmet local cuisine Gorgeous views
Weak A/C
Dear Thomas, Thank you so much for your wonderful review and perfect score! We're thrilled to hear that you enjoyed your stay. We appreciate your feedback about the A/C and will certainly look into improving it. We hope to welcome you back soon! Kind regards Leonardo Guest Relations
Dear Thomas, Thank you so much for your wonderful review and perfect score! We're thrilled to hear that you enjoyed your stay. We appreciate your feedback about the A/C and will certainly look into improving it. We hope to welcome… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewTranquility
No smart TV only 2 news channels in English.
Dear Elizabeth, Thank you so much for your wonderful review and perfect score! We’re thrilled to hear that you loved the tranquility of our hotel. We appreciate your feedback regarding the TV channels and understand the desire for more variety. We’ll take this into consideration as we look to enhance our guest experience. We look forward to welcoming you back for another peaceful stay soon! Best regards, The Riviera Team
Dear Elizabeth, Thank you so much for your wonderful review and perfect score! We’re thrilled to hear that you loved the tranquility of our hotel. We appreciate your feedback regarding the TV channels and understand the desire for more va… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewExcellent location but offerings were average.
No tea making facilities.No effort to help with bags.Long distance to room.
Dear Vyril, Thank you for taking the time to share your feedback. We’re glad you appreciated our excellent location. We apologize that some aspects of your stay did not fully meet your expectations. Your comments are important to us, and we will review them carefully to improve our guest experience. We hope to have the opportunity to welcome you back and provide a more seamless stay in the future. Best regards, Your Riviera Team
Dear Vyril, Thank you for taking the time to share your feedback. We’re glad you appreciated our excellent location. We apologize that some aspects of your stay did not fully meet your expectations. Your comments are important to us, and … Show more
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewFantastic view, good breakfast, beautiful hotel!
Dear Alina, Thank you so much for your wonderful feedback and for rating us 9 out of 10! We’re delighted to hear that you enjoyed the fantastic view, good breakfast, and the beauty of our hotel. We look forward to welcoming you back for another memorable stay soon! Best regards, Leonardo Benvenuti
Dear Alina, Thank you so much for your wonderful feedback and for rating us 9 out of 10! We’re delighted to hear that you enjoyed the fantastic view, good breakfast, and the beauty of our hotel. We look forward to welcoming you back for a… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewThe hotel is okay, but the beach looks better on pictures then in reality.
Dear Monika, Thank you for your feedback and for rating us 10 out of 10. We’re glad to hear that you found the hotel to be okay overall. We appreciate your honest comment regarding the beach. We strive to present our facilities as accurately as possible and will take your observation into consideration to improve our guest experience. We hope to welcome you back again in the future. Best regards, Your Riviera Team
Dear Monika, Thank you for your feedback and for rating us 10 out of 10. We’re glad to hear that you found the hotel to be okay overall. We appreciate your honest comment regarding the beach. We strive to present our facilities as accurate… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewLocation, staff (in special Gabriel an Douglas).
I believe more meal options in the bar menu will be great. Really limited options if you do not want to go for lunch or dinner. However, they always found a way to serve us (thx Douglas)
Dear Airton, Thank you very much for your wonderful feedback and for rating us 9 out of 10! We’re delighted to hear that you had an excellent experience and that you consider our hotel a place to return to. We truly appreciate your kind words about our location and our staff, especially Gabriel and Douglas — we’ll be sure to pass along your compliments to them. Thank you also for your suggestion regarding more meal options on the bar menu. We’re glad Douglas was able to accommodate you despite the limited choices, and we’ll definitely take your feedback into consideration to improve our offerings. We look forward to welcoming you back soon for another memorable stay! Warm regards, Leonardo Benvenuti Guest Relations
Dear Airton, Thank you very much for your wonderful feedback and for rating us 9 out of 10! We’re delighted to hear that you had an excellent experience and that you consider our hotel a place to return to. We truly appreciate your kind w… Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewLocation, location. location
Dear Mark, Thank you so much for your kind words and for rating us 9/10! We’re thrilled that you found our hotel to be an “unexpected treasure” and that the location made such a strong impression—it truly is one of our greatest assets. We hope to have the pleasure of welcoming you back soon for another memorable stay! Warm regards, Alex Benvenuti Managing Owner
Dear Mark, Thank you so much for your kind words and for rating us 9/10! We’re thrilled that you found our hotel to be an “unexpected treasure” and that the location made such a strong impression—it truly is one of our greatest assets. … Show more
Reviewed: 16 June 2025 · Stayed in May 2025
Verified reviewAustro-Hungarian opulence meets modern convenience and comfort. This is a fantastic hotel with stunning views from your room and from every spot on the property. We received great service and loved the beauty of the place.
We did not enjoy our dinner at the very fancy, expensive restaurant. The service was not great (the waiter was not friendly, patient, or attentive) and the food was not great either. We were quite disappointed with the experience and had a much better dinner in downtown Trieste the next night.
Dear Kathy, Thank you so much for your wonderful review and for rating us a perfect 10/10. We’re truly delighted that you enjoyed the unique blend of Austro-Hungarian elegance and modern comfort throughout the hotel. It’s especially rewarding to hear that you appreciated the stunning views and the overall atmosphere of the property, as well as the service you received during your stay. We are, however, very sorry to learn that your experience at our fine dining restaurant did not meet your expectations. Please accept our sincere apologies. We take your feedback seriously, and we will address the service and food quality with our restaurant team to ensure we improve and deliver a more enjoyable experience for future guests. We hope that despite this, you left with fond memories of your stay with us, and we would be honored to welcome you back on your next visit to the Trieste area. Warmest regards, Leonardo Benvenuti Guest Relations
Dear Kathy, Thank you so much for your wonderful review and for rating us a perfect 10/10. We’re truly delighted that you enjoyed the unique blend of Austro-Hungarian elegance and modern comfort throughout the hotel. It’s especially rew… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewThe location, if, rooms are opposite to the road, otherwise, it’s very very noisy.
It was very noisy, room outdated and dirty, the restaurant pretends to be high class but I tried 2 of the ~5 main courses and they were poorly cooked and tasteless. No possibility to eat afternoon, you must wait until 7 PM, eventually to make a reservation even if you are one of the hotel guest.
Dear Mrs Florin, we are very sorry that we did not meet your expectations. Kind regards Alex Benvenuti Managing Owner
Reviewed: 10 June 2025 · Stayed in April 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified review