Reviews of Hotel Rojas 3 stars

The hotel is just 2 min from the port where you are arriving. Close to the both beaches. Nice common areas for relaxing in the garden and on the upper terrace.

Furniture is very dated and needs to be replaced. There are no normal double beds there, only 2 beds put together (but this is the issue pretty everywhere within the same price range on the island). The mattress is very very hard so some people could find it difficult to rest and sleep well. There was a music at the close by Bar/Restaurant until 1-2am… but the biggest issue are the doors to the rooms that are very old and heavy and there is no sound isolation at all in the room. You can hear every step, sound and voice on the floor. Add to that uneducated people who respect no one qnd laugh in the corridor for hours and you don’t sleep at all…

We had a room with an amazing view of the sea of the vulcano. Staff was super friendly when we arrived, let us in very early so we were happy. The breakfast is served in the Caffè next door and was very generous.

Unfortunately there was a group of teenager/school travel in the hotel. Our room was in the middle of this group and it was impossible to sleep. No noise cancellation at all, doors opening and closing, them having a gathering on our beautiful balcony. Worst part: the bed was hard as wood it was definitely impossible to sleep 😔

The property is located right by the sulfur pond of the island. As soon as I arrived the smell was unbearable. I am not sure why this place is on booking. I am still expecting some financial compensation. The manager was really nice prior to me arriving to the hotel. Then when he witnessed me getting actually sick because of the smell , he became helpless.

The location right by the sulfur pond.

Great location, very good Concierge service

Very uncomfortable mattresses

Location Staff, Sandy served breakfast with a smile and Cinzia was very helpful with advice on excursions. They arranged for us and our bags to be picked up from the port and taken to the hotel. Breakfast Views of mountain. Great place to relax after an excursion and plan the next.

Not a problem for us but the shower cubicle could be bigger.

Reception lady was lovely. We reserved it last minute arriving on the island close to the port, restaurants and the volcano for our short visit and all was good.

The nearby mud bath was closed indefinitely so we could not try that.

The position was great view fantastic service was brilliant

Everything was fine and cinzia very helpful! Thank you!

The position

Inaccuracy. The furniture of the room was pretty old not very comfortable. We had it cleaned at 5 pm.

Location and friendliness

The receptionist Cinzia was very friendly and helpful about Vulcano and where to go for lunch evening meal etc. The hotel is very near the beach and also the main street for shops restaurants. The breakfast was nice good quality and decent variety.

Gorgeous views, best location and friendly staff.

A very good, clean hotel next to the beach and very close to the restaurants and bars of the island. The staff was very helpful and polite. The lady at the reception was very kind and offered an upgrade of the room which was very nice. Breakfast was very good, the room was spacious with a very nice view to the sea. It is convenient because it is a few minutes walking from the port, but the beach in front of it is very clean.