9.4

Reviews of Room Mate Collection Gran Filippo, Rome-Fontana di Trevi

Via Della Purificazione 32, Via Veneto, 00187 Rome, Italy

  • Asiyat

    Reviewed: 3 September 2025 · Stayed in August 2025

    Verified review

    Nice place,very comfort and good

  • Saleh

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Magda

    Reviewed: 29 August 2025 · Stayed in June 2025

    Verified review
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  • Yulia

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Perfect hotel and location!

    Nothing!

  • Anonymous

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Every thing was well , nice stuff

    nothin

  • Christina

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
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  • David

    Reviewed: 16 July 2025 · Stayed in June 2025

    Verified review
  • Abdullah

    Reviewed: 28 June 2025 · Stayed in June 2025

    Verified review

    Excellent rooms

    Despite that in general the hotel staff were kind, it wasn’t ideal that upon my arrival the bellman was watching me dragging multiple bags without offering any assistance, also our check-in was delayed by circa 13 minutes. The hotel also doesn’t provide luggage assistance between 11 pm and 6 am if you are planing to checkout between these times

    Property response:

    Dear Abdullah, Thank you very much for your feedback — we are genuinely pleased to see the positive rating you gave to the property, and we’re grateful for your recognition. Allow me to clarify a few points you mentioned, to provide context and for full transparency to ensure no misunderstandings remain. As a 4-star hotel, we do not have a doorman permanently stationed outside the building to spot guests walking toward the entrance. That said, our front office team is always on the lookout and ready to assist immediately whenever a car, taxi, or minivan pulls up in front of the hotel. Regarding the check-in, we can confirm that there was no delay in making your room available — in fact, our records show that your room key was issued at 14:36, which is 24 minutes earlier than our official check-in time of 15:00. Lastly, while we do not have a bellboy on duty during night hours, our reception team is always available and regularly helps guests departing in the early morning with luggage assistance, taxi reservations, and breakfast boxes, when requested in advance. We appreciate your thoughtful comments and hope we will have the chance to welcome you back for an even more seamless stay in the future. Warm regards, Steven Ceschia Gm

    Dear Abdullah, Thank you very much for your feedback — we are genuinely pleased to see the positive rating you gave to the property, and we’re grateful for your recognition. Allow me to clarify a few points you mentioned, to provide context… Show more

    Room Mate Collection Gran Filippo, Rome-Fontana di Trevi
    3 July 2025
  • Allan

    Reviewed: 5 June 2025 · Stayed in May 2025

    Verified review
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  • Yair

    Reviewed: 10 April 2025 · Stayed in February 2025

    Verified review
  • 7.0 Good
    Fouad

    Reviewed: 1 April 2025 · Stayed in April 2025

    Verified review
  • Assaad

    Reviewed: 1 April 2025 · Stayed in April 2025

    Verified review
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  • Doron

    Reviewed: 14 February 2025 · Stayed in February 2025

    Verified review

    First class amenities and staff

    Location is a bit hard to reach with a car (ZTL)

    Property response:

    Dear Mr. Doron, we thank you for your feedback! We are glad you enjoyed our first class amenities and staff. We appreciate that our daily efforts are so well received. We understand that the location can be a bit trick due to the Ztl, being in the historic center, the limited traffic zone is almost mandatory and we thank you very much also for your patience. We hope to welcome you back soon. Kindest Regards Annalisa De Luca - Accomodation Manager

    Dear Mr. Doron, we thank you for your feedback! We are glad you enjoyed our first class amenities and staff. We appreciate that our daily efforts are so well received. We understand that the location can be a bit trick due to the Ztl, being… Show more

    Room Mate Collection Gran Filippo, Rome-Fontana di Trevi
    14 February 2025
  • Liah

    Reviewed: 11 February 2025 · Stayed in January 2025

    Verified review
  • Alek

    Reviewed: 10 February 2025 · Stayed in February 2025

    Verified review
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  • Fahad

    Reviewed: 2 February 2025 · Stayed in January 2025

    Verified review

    Everything Thank you everyone, thank you Grace, Mauro, Miriam

    Nothing

    Property response:

    Dear Mr. Fahad, we thank you so much for your kind words! We are thrilled to hear you had a wonderful experience. It was a pleasure having you and we truly apprecite your gratitude. We will make sure to pass along your thanks to Grace, Mauro e Miriam. We hope to welcome you back again soon! Best Regards Annalisa De Luca - Accomodation Manager

    Dear Mr. Fahad, we thank you so much for your kind words! We are thrilled to hear you had a wonderful experience. It was a pleasure having you and we truly apprecite your gratitude. We will make sure to pass along your thanks to Grace, Maur… Show more

    Room Mate Collection Gran Filippo, Rome-Fontana di Trevi
    2 February 2025
  • Sara

    Reviewed: 27 January 2025 · Stayed in November 2024

    Verified review
  • Ej12

    Reviewed: 6 January 2025 · Stayed in December 2024

    Verified review

    Lovely, welcoming staff. Gorgeous, clean room. Good sized bathroom.

    Vegan options for breakfast would be helpful - other than salad or fruit! Otherwise, a perfect stay.

    Property response:

    Dear Mrs. Ej12, thank you so much for your kind words! We're thrilled to hear that you had a lovely stay with us. We appreciate your feedback regarding vegan options for breakfast and we'll definitely consider it for the future to improve our offerings. We're glad you enjoyed the room, bathroom and our service. We hope to welcome you back soon for another lovely stay! Kindest Regards Annalisa De Luca - Accomodation Manager

    Dear Mrs. Ej12, thank you so much for your kind words! We're thrilled to hear that you had a lovely stay with us. We appreciate your feedback regarding vegan options for breakfast and we'll definitely consider it for the future to i… Show more

    Room Mate Collection Gran Filippo, Rome-Fontana di Trevi
    9 January 2025
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  • Ayman

    Reviewed: 5 January 2025 · Stayed in January 2025

    Verified review
  • Yair

    Reviewed: 4 January 2025 · Stayed in December 2024

    Verified review
  • Busalem_a

    Reviewed: 29 December 2024 · Stayed in December 2024

    Verified review
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  • Merdan

    Reviewed: 28 December 2024 · Stayed in December 2024

    Verified review

    Special thanks to Mauro in reception due to kind hospitality…

    Property response:

    Dear Mr. Merdan, we thank you so much for your wonderful review! We’re delighted to hear that you appreciated our hospitality. Mauro will be thrilled to know that his efforts made your stay even more special. Your kind words and top rating mean the world to us, and we hope to welcome you back soon for another exceptional experience! We wish yo a Happy Year! Kindest Regards Annalisa De Luca - Accomodation Manager

    Dear Mr. Merdan, we thank you so much for your wonderful review! We’re delighted to hear that you appreciated our hospitality. Mauro will be thrilled to know that his efforts made your stay even more special. Your kind words and top rating … Show more

    Room Mate Collection Gran Filippo, Rome-Fontana di Trevi
    29 December 2024
  • Angeliki

    Reviewed: 16 December 2024 · Stayed in December 2024

    Verified review

    Great location, great view, super clean, very kind and helpful staff. We asked for gluten-free breakfast and there were some very nice options.

    Property response:

    Dear Mr. Angeliki, we thank you so much for your wonderful review! We are thrilled to hear that you enjoyed the location, the view and the cleanliness of our Hotel. We are also happy that our staff could assist you and that you enjoyed the gluten-free breakfast options. We hope to welcome you back soon and we wish you a Merry Christmas and Happy New Year. Annalisa De Luca - Accomodation Manager

    Dear Mr. Angeliki, we thank you so much for your wonderful review! We are thrilled to hear that you enjoyed the location, the view and the cleanliness of our Hotel. We are also happy that our staff could assist you and that you enjoyed the … Show more

    Room Mate Collection Gran Filippo, Rome-Fontana di Trevi
    23 December 2024
  • Alansari06

    Reviewed: 8 December 2024 · Stayed in December 2024

    Verified review
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