8.4

Reviews of Hotel Rosengarten 4 stars

Rosengartenstrasse 43, 39056 Nova Levante, Italy

  • David

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Location, facilities and staff. Breakfast and dinner buffet excellent too.

    The room was missing a balcony / exterior place

    Property response:

    Dear David, thank you very much for your precious Feedback. We are glad to hear you enjoyed your time at our Hotel. Yes you are right, our Apartments do not have terrace or balcony. However most of our other rooms do have it, may be fine to book two rooms for fitting a family?! Thanks again and kind regards, see you soon hopefully. Michela Staff of Hotel Rechenmachers Rosengarten

    Dear David, thank you very much for your precious Feedback. We are glad to hear you enjoyed your time at our Hotel. Yes you are right, our Apartments do not have terrace or balcony. However most of our other rooms do have it, may be fine… Show more

    Hotel Rosengarten
    28 August 2025
  • Jesus

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Good location, quiet and scenic. Close to mountain lift. Clean.

    For a four star hotel the room (family room) was quite basic: surface on the snall side, not enough storage for clothes, no fridge, second child bed very short (good our 10yo is not particularly tall). On arrival we had three apples as welcome gift, not even one per guest (we were 4). I know they don’t have to offer anything, but if you’re going to do it, at least get it right. We had to ask for an adult bathrobe for our daughter, to go to pool/spa, as the child one provided was very small. This seemed to be an issue for the staff, but eventually we got one. We were given only two towels for the pool/spa, same story than with the bathrobe, and with a “towels are for adults” for seasoning. So, what am I supposed to do with my kids for who I have paid for their stay by the way? I wouldn’t say this made us feel very welcome as a family (hotel is definitely not family oriented). This put us off from using dinner or bar services, we opted for spending our money where we feel welcome (hotel’s loss). Breakfast buffet is not bad but is essentially a cold buffet. No hot food other than fried or scrambled eggs if you ask for them, or an egg boiling bad. Extensive bread selection, that’s the highlight if you like your bread.

    Property response:

    Dear Jesus, Thank you for sharing your experience at our hotel and for highlighting both the positive aspects and the areas where we can improve. We are glad that you appreciated the panoramic location, the tranquility, and the cleanliness of the property. We are truly sorry to hear that some services did not meet your expectations, particularly regarding the family room, the minibar, the bathrobes and towels for children, and the breakfast. We take your comments very seriously and will use them to enhance the experience for families, ensuring that all our guests feel welcomed and well cared for. Our goal is to provide a pleasant stay for everyone, young and old, and we apologize if on this occasion we were not able to fully meet your needs. Your feedback is valuable and will help us improve our services. We hope to have the opportunity to welcome you again in the future, ensuring a better and more comfortable experience for your entire family. Kind regards, Alex Hotel Rechenmachers Rosengarten

    Dear Jesus, Thank you for sharing your experience at our hotel and for highlighting both the positive aspects and the areas where we can improve. We are glad that you appreciated the panoramic location, the tranquility, and the cleanlines… Show more

    Hotel Rosengarten
    24 August 2025
  • Andreas

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
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  • Anonymous

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Nice spa

    No air condition / fan in room

  • Nicola

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Elegant, cosy, clean, it offers everything you need. Fantastic spa area. We appreciated the flexibility around the pool' kids' times Peaceful secluded area all around Friendly staff at breakfast every day, welcoming and chatting a bit with everyone

    Not the cheapest option, but worth it Perhaps consider offering a shuttle service down to Nova Levante so one doesn't always need to take the car.

  • Stefano

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    The location is quiet and with a view on the Rosengarten. The outdoors jacuzzi is really a treat.

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  • Shreenidhi

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    It was a full apartment and clean and in a great location. The staff were friendly and helpful; in particular, Alex who was phenomenal and Michaela at front desk, super helpful, efficient and professional.

    We loved it.

    Property response:

    Dear Family Venuraju, It was truly a great pleasure to read your kind and positive words. Meeting you and having you with us has been a real joy. We wish you all the very best and sincerely hope to welcome you back again soon — it would be wonderful to have you visit us once more. With warm regards, Michela, Alex and the Rechenmachers Rosengarten Team

    Dear Family Venuraju, It was truly a great pleasure to read your kind and positive words. Meeting you and having you with us has been a real joy. We wish you all the very best and sincerely hope to welcome you back again soon — it would be… Show more

    Hotel Rosengarten
    28 August 2025
  • Yair

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
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  • 7.0 Good
    Victor

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
  • Anna

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    Quiet and relaxing environment Pool Location Helpful staff Really managed to switch off and enjoyed our stay with the kids.

    The ceiling window didn’t have blinds, which is a real annoyance in summer when the sun is up at 5. We fixed it with a towel 😅 but blinds or black-out curtains would be great on all windows.

  • Ori

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review
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  • Roy

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review

    Not the most modern hotel, but with more than what was needed

    Could have been more up to date

    Property response:

    Hello Roy, thank you so much for having found the time to rate your Stay at our Hotel. We are happy to know that almost everything has been of your liking. Hoping to welcome you again, best regards, Michela Team Rechenmachers Rosengarten

    Hello Roy, thank you so much for having found the time to rate your Stay at our Hotel. We are happy to know that almost everything has been of your liking. Hoping to welcome you again, best regards, Michela Team Rechenmachers Rosenga… Show more

    Hotel Rosengarten
    15 July 2025
  • Juan

    Reviewed: 17 June 2025 · Stayed in May 2025

    Verified review

    We did not use the dinner or breakfast but location was great for a relaxing stay, I will definitly love to go back

    Property response:

    Hello Juan, thank you for finding the time to leave us a feedback. We will certainly be happy to welcome you again, see you soon, regards, Michela The Staff of Rechenmachers Rosengarten Hotel

    Hotel Rosengarten
    21 June 2025
  • 7.0 Good
    Patrick

    Reviewed: 12 June 2025 · Stayed in June 2025

    Verified review
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  • Virinder

    Reviewed: 10 June 2025 · Stayed in May 2025

    Verified review
  • Robert

    Reviewed: 29 May 2025 · Stayed in May 2025

    Verified review
  • Jacqui

    Reviewed: 29 May 2025 · Stayed in May 2025

    Verified review

    The spa area

    Property response:

    Hello, thank you very much for your positive feedback! We are very glad everything went super well at the Hotel. We hope to welcome you again, kind regards, Michela & the Team of Rechenmachers Rosengarten

    Hotel Rosengarten
    29 May 2025
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  • Robin

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review
  • Gilbert

    Reviewed: 17 May 2025 · Stayed in May 2025

    Verified review
  • Christopher

    Reviewed: 18 April 2025 · Stayed in February 2025

    Verified review
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  • Brian

    Reviewed: 13 March 2025 · Stayed in March 2025

    Verified review

    every thing the people the ski school

    nothing

    Property response:

    Hello Mr Brian, thank you so much for your positive feedback! We are very happy to read it and to know everything was great during your Stay. Ski School yes, has very good teachers. We wait for you for the next Holiday! Kind regards, Michela & The Team of Rechenmachers Rosengarten Hotel

    Hello Mr Brian, thank you so much for your positive feedback! We are very happy to read it and to know everything was great during your Stay. Ski School yes, has very good teachers. We wait for you for the next Holiday! Kind regards, M… Show more

    Hotel Rosengarten
    13 March 2025
  • Niamh

    Reviewed: 8 March 2025 · Stayed in March 2025

    Verified review
  • Nicholas

    Reviewed: 23 February 2025 · Stayed in January 2025

    Verified review
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  • Renato

    Reviewed: 22 January 2025 · Stayed in January 2025

    Verified review

    Rude staff Monika

    Property response:

    Dear Guest, We are truly perplexed by the audacity you had in writing these reviews, considering the behavior you exhibited during your stay. Unfortunately, your experience as guests caused inconveniences not only for us but also for the other guests who were here to enjoy a peaceful and relaxing vacation. Your lack of civility has left us, as the property, our staff, and the other guests, astonished. The consumption of alcohol in the spa areas and inappropriate spaces, playing football in the pool, disruptive behavior, and a total lack of respect for anyone who asked you to follow the rules severely compromised the atmosphere of mutual respect that we strive to maintain. We would like to emphasize that, while we do everything we can to ensure an enjoyable stay for all, respecting the rules and other guests is essential. We regret that your stay did not meet your expectations, and we hope you can find accommodations more suited to your needs. Best regards, Athina Perlesi General Manager

    Dear Guest, We are truly perplexed by the audacity you had in writing these reviews, considering the behavior you exhibited during your stay. Unfortunately, your experience as guests caused inconveniences not only for us but also for the o… Show more

    Hotel Rosengarten
    24 January 2025
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