Reviews of BV Grand Hotel Assisi 4 stars

Breakfast was horrible…

Everything.

N/A

Beautiful setting! Comfortable rooms.

Not close to walk to any attractions in Asissi.

breakfast was perfect it had everything that you could want, rooms were spotless pool was refreshing and a god send

what could of been better let me think nothing as it was perfect

The best hotel I’ve ever stayed in- and I’ve stayed in many 5 star hotels. Five star quality at 4 star prices, all that’s missing is having your bags carried to the room- but who needs that :-) The staff accommodated my special needs with grace and kindness. Thank you!

Reservations for dinner had to be made through the front desk- better to make them directly but there’s probably a good reason for that.

Great, friendly, accommodating staff, good location (walking distance to the center of town). Good spacious lounge and bar. The business conference hall was good.

Hotel rooms had nothing special. Almost all of the hotel I've stayed at give complimentary water each day. This hotel did not have water bottles in the room, they did not have an iron, they did not have an electric kettle for guest to make teas. Basic hotel room perks were not available. The breakfast coffee was not good at all. It was an automatic machine, but the coffee was very bad quality. Disappointing for an Italian hotel!

The hotel and room was lovely and located just outside the main town of Assisi.

Nothing to comment on at this stage.

Beautiful location

Far from the center of Assisi

Breakfast was good .

Everything ok

Location

Room size, uncomfortable beds, restaurant

The hotel was very good and has everything needed to have a fantastic stay which we obviously had over the Christmas period. The room was comfortable, clean and spacious enough for two even though we had their normal economy double room. The food from breakfast which had a big selection from hot to cold was great and dinner was fantastic along with the service by the restaurant staff. Always polite, friendly and helpful but not intrusive. The facilities were spot on with a lovely garden area. Undercover spacious parking lot which was a nice surprise. The free use of the indoor pool was great and if needed also Spa facilities with reasonable prices but we did not use these so cannot comment. We booked the Christmas Eve set dinner and the Christmas Day set lunch which both were fantastic and we were so pleased we booked these, it made our Christmas that little bit more special, so a big thank you to all the restaurant staff, the chefs and kitchen staff, we appreciated all your efforts. The bar area was very comfortable with lots of room to sit and reflect on the day's activities. The bar service by "the best barman in the world" 😊 who was always very friendly and made you feel like you had known him forever! Although this goes for all the staff from the reception to the restaurant staff and the cleaners, I couldn't speak highly enough of them all. The free shuttle service into Assisi (5 minutes) 4 times a day was excellent and saved a 20 minute walk which is a bit hilly, so was very much appreciated for us. The price was also very reasonable for such a lively Hotel. Many many thanks to everyone at the BV Grand Hotel Assisi for making our Christmas stay so comfortable and memorable, we will definitely return in the new year and will recommend the hotel to all our friends.

If I was going to be really picky, although it really wasn't a problem, then I would suggest that they get better food tray warmers for the hot breakfast selection!

The staff are very nice with the clients and do everything to service them all time 😄

The food was excellent

Beautiful location very pleasant staff who gave very good advice regarding suitable transport options to the Centro. Parking available onsite

nothing

The location,the very helpfull staff,the good food.

Nothing,all good

We stayed at this hotel for 4 nights as part of a 5 week car tour. The hotel was well located about two kilometres from Assisi town. The hotel has a good (free), underground car park. We weren’t given much information when we checked on apart from the key and what time breakfast was and there was no information in the room - we had to go back and ask for wifi password etc. As we were checking out on the last day we noticed the staff giving a tourist map to some Italian guests who had just arrived - this would have been useful to have. The rooms were quite nice and a reasonable size and the en-suite had a bath. The rooms were well serviced and cleaned. There was no kettle or cups but there was a fridge. Comfortable beds and plenty of pillows. Whilst perfectly adequate, the hotel and rooms do have a rather dated feeling (it looks like it was built circa 2000 and not much done since). The breakfast was quite adequate. We didn’t use the restaurant in the evening - there was a set menu that always seemed to contain chicken and rabbit as the main course (not much good for a vegetarian - I had contacted hotel beforehand asking about non meat dishes and was told that vegetarians were catered for. We asked at reception but got a rather non committal answer that maybe “the chef could do something”, so we ate out). There was a good heated in door swimming pool. I would give the hotel 6/7 out of 10. Quite good but not exceptional. Assisi though is amazing.

Not much information given by check in staff. Restaurant.