Via Masi 9, 06121 Perugia, Italy
#11 of 40 hotels in Perugia
Guests' ChoiceBased on 522 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
8.8
Staff
8.9
Value for money
8.6
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 August 2025
Alexander
United KingdomA lovely hotel, very friendly staff. The breakfast choice was great. The restaurant for dinner was also excellent with knowledgable waiting staff. Location was very convenient and the view from our balcony made it special. If we visit Perugia again we would definitely stay there again.
Stayed in August 2025
Reviewed: 29 August 2025
George
United KingdomGreat breakfast, friendly staff and fantastic facilities. A perfect location to explore Perugia.
Stayed in August 2025
Reviewed: 28 August 2025
Daniel
United KingdomGreat proximity to city centre, clean, and extremely helpful staff.
Stayed in August 2025
Reviewed: 28 August 2025
Mary
AustraliaLarge room with windows that open for fresh air and comfortable bathroom with very good water pressure.
Stayed in August 2025
Reviewed: 23 August 2025
Paweł
Polanda bit tight slots for car parking but manageable
Great location close to old town. Friendly and helpful staff
Stayed in June 2025
Reviewed: 22 August 2025
Jansen
United KingdomThe breakfast was good. The restaurant was excellent.
Stayed in August 2025
Reviewed: 18 August 2025
Alice
United KingdomBooked a quadruple room for a family of four. Got two rooms with an adjoining bathroom between the rooms. Great to have a bit of separation rather than being in all in one room. Good breakfast. Parking nearby for a small fee.
Stayed in August 2025
Reviewed: 17 August 2025
Christine
AustraliaA bit unreasonable to be charged for use of pool per day ! Plus wear a cap. Staff could be more affable and approachable.
Location to town and breakfast lovely
Stayed in August 2025
Reviewed: 17 August 2025
Lee
United KingdomNothing - but there is no kettle and, being English, I do like a late night cup of tea. However, the staff were happy to provide a flask of hot water and cups so this wasn't a big deal.
The staff were extremely attentive. I had a medical issue and they helped me to get help from an out of hours doctor service. The hotel location is just outside the old city but has easy access via the escalators and to the central bus station. Just a great hotel in general.
Stayed in August 2025
Reviewed: 15 August 2025
Jackie
New ZealandBeds very hard and sounded like they had plastic under sheet as very noisy when you moved.
Breakfastwas lovely. Location amazing, so close to elevator system.
Stayed in August 2025
Reviewed: 13 August 2025
Caroline
Italyvery friendly staff.generous breakfast
Stayed in August 2025
Reviewed: 6 August 2025
Peter
United KingdomA larger and more convivial bar area and a wider selection of breakfast choices would elevate the experience for hotel guests and customers off the street.
Excellent location - close to centro storico. Well appointed hotel - offering high quality comfort and level of service. Unfussy friendly service - good amenities for a city centre hotel and very decent value for money.
Stayed in July 2025
Reviewed: 6 August 2025
John
United KingdomThe room safe failed to open twice so I did not use it anymore
Great size room with balcony overlooking the city. Easy walk to centre of Perugia.
Stayed in August 2025
Reviewed: 22 July 2025
Matej
Slovenia/
Rooms are comfy, everything functional and clean, hotel is our first choice when visiting Perugia (and Umbria Jazz), hotel staff is very nice and helpful
Stayed in July 2025
Reviewed: 20 July 2025
James
United StatesStaff a little dismissive at front desk/bar
Great location for Umbria jazz
Stayed in July 2025
Reviewed: 18 July 2025
Stephen
United KingdomAccessing it can be challenging in a car upon first arrival - need better instructions to avoid confusion
Great location and excellent room with a view Breakfast was really good selection.. but something odd done with scrambled eggs
Stayed in July 2025
Reviewed: 5 July 2025
Basak
TurkeyIt was in the very good location. Transportation is not very good in perugia so it was so good to be close to everything. Also flixbus statiton is just next to the hotel. The room wasnt small. Breakfast was very good we really enjoyed.
Stayed in June 2025
Reviewed: 4 July 2025
James
MaltaNot many facilities such as an outdoor pool. The gym and indoor pool are not included when you book a room. It would have been nice to have a balcony in the room.
Staff were very helpful and accommodating. Place is clean and rooms seem to have been recently refurbished. The location is just outside the Perugia fortification walls and well connected with the lifts just round the corner from the hotel. Breakfast was good.
Stayed in July 2025
Reviewed: 3 July 2025
Melody
New ZealandNothing - it was perfect!
Everything at this accommodation Sangallo Palace Hotel was perfect!! Nothing to complain about. Beautiful big sized rooms, very clean, great breakfast, staff very easy going and friendly. I most definitely will book again for future visits. Close to shops, including the bus station that’s right outside the hotel so that’s very convenient
Stayed in June 2025
Reviewed: 2 July 2025
Dominique
United KingdomDecor was somewhat bland in the rooms. Had to wear a swimming cap in the swimming pool.
The room was clean and the beds were comfortable. The hotel was in a quiet location a short walk from the city centre. There was a good choice at breakfast. Check in was efficient.
Stayed in June 2025
Reviewed: 1 July 2025
Suzanne
United KingdomThe breakfast was 'OK'!
We only stayed for one night but the room was more than adequate. It was spacious if a little sparse with a good ensuite. The hotel is just outside the city walls but there are escalators only a short uphill walk from the hotel. Staff at the hotel spoke excellent English and were very helpful.
Stayed in June 2025
Reviewed: 25 June 2025
Eva
GreeceA bit expensive
The kindness of the staff. Super helpful and professional
Stayed in April 2025
Reviewed: 24 June 2025
Flora
United StatesThe location.
Stayed in May 2025
Reviewed: 23 June 2025
Zoe
United KingdomOur bed was much too firm for us which meant we didn't really get a proper night's sleep which was a shame as it was quiet at night aside from occasional door banging or loud talking in the corridor when other guests came in at night. There were lots of large tables reserved for groups at breakfast and very few for couples. Would've liked the option of making a hot drink in our room but you could get hot water at the bar in reception. The cleaner changed our towels every day despite a sign saying we could reuse if we left them hanging up. Having to pay 7 euros per person per visit if you wanted to use the swimming pool. We didn't bother.
The hotel location - quiet, as away from the centre, but just a short walk to escalators taking you into the town. The hotel and room was spotlessly clean. Staff were helpful and friendly. Air con was quiet and we could leave it on low overnight to keep cool (day time temperatures while we were there was in low-mid 30s so still in mid 20s during night). Soundproofing was good between rooms. They had teapots at breakfast!
Stayed in June 2025
Acapulco, Mexico
Heerde, Netherlands
Hida, Japan
Nea Potidaea, Greece
Kathmandu, Nepal
Granada, Nicaragua
Vourvourou, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content