It’s not really a hotel, more maybe b&b, it’s very small so don’t go here if you want hotel facilities. I never saw anyone at the bar & I was hoping to use the bar as travelling alone & thought a hotel bar would be useful but it wasn’t.

Clean, good location for port & 30 mins walk to train line porta Napoli where you can get to Pompeii & Vesuvius , nice receptionist, small but okay breakfast but mainly cakes but did have French bread , it’s small continental breakfast. I enjoyed my stay

Stayed in August 2025

The only down sides for me was the total lack of natural light in the breakfast area, I appreciate that it's an internal room, but still; the tea tray only had one type of fruit tea with no coffee or anything which would have been good, and the noise, both inside and outside the hotel. I might have appreciated a do not disturb sign to hang on the door just to highlight that I was trying to sleep at night.

The location is great, the entrance way and lift aren't fantasic but are very "Naples", staff were very helpful and professional, my room was nice, although if I had been sharing with someone the glass shower cabinet might have been interesting. The breakfast was good, although it was identical every day and a little variation would have been nice.

Stayed in September 2024

The biggest problem is that the hotel is on the third floor of a building. To get in, you have to buzz, and someone lets you into a weird courtyard, where you take an elevator. Sometimes it does not happen immediately. There is no lobby, nowhere to wait or meet someone.

The hotel is small and quiet, with minimalist design. The location was very central, even though extremely hectic over the weekend. If I knew I would choose a different area. Breakfast was very minimal (for Italy).

Stayed in June 2024

The room doesn’t didnt make sense to me. I get the whole design hotel thing but to have zero privacy is just ridiculous. Not even a toilet door is a bit much. The “arty” lamp made of a canvas and a lightbulb produced so much heat that it started smoking and we had to quickly turn it off. Staff didn’t seem to care too much about the guests.

Excellent location with convenient close parking at reasonable daily fee. Loved the little balcony and view of busy street and the sounds of the city.

Stayed in May 2024

Eletrical Outlet limitations

Location

Stayed in September 2023

Interior was a little tired

Great location, nice to have balcony looking over busy street. Very friendly staff.

Stayed in August 2023

Lift was a bit tight but grand and worked. When we first arrived it wasn’t very easy to identify how to enter. Should be a little instruction or something for people, someone let us in. The acoustics where not great so sound carried very easily. Could hear our neighbour up listening to music and could smell cigarette smoke through the vent. But that was only heard / smelt from 6am

It was in a good location close to the main strip and square

Stayed in August 2023

No door for bathroom just curtain Shower hard to work Limited choice at breakfast

Location Friendly and helpful staff especially lugi Clean and spacious in deluxe suite

Stayed in June 2023

Very central and staff were very helpful

Stayed in February 2023

It was not like a standard hotel but a kind of a couple of rooms situated on a separate floor of a big building plus a reception and a dining room. You reach the floor with a tiny and slow elevetor. I was not what we expected for a four star hotel. The breakfast was not rich but yet sufficient. The quality of the coffee was very poor however. There was only one boiled egg cut in two.

Excellent location! Friendly and helpful staff.

Stayed in November 2022

Unique interior, lacking practicality such as bedside tables and dresser with mirror for getting ready. The air conditioning wasn't very cool so the room was always a bit clammy and within the window closed you can hear everything outside. The shower was in an awkward place where the jets would splash out to you right against the shower door.

The location was superb. Hidden away on the 3rd floor in a bustling area of the city. Excellent sound proofing. Comfortable bed. The staff were very polite, friendly and helpful. The bath in the room. We booked one of the larger deluxe rooms and it was a very generous size.

Stayed in November 2022

Unfortunately you have to give the key back every time we had to go out and this was not convenient. Especially in the evening.

Great place to stay. Literally central and easy to walk to some attractions. Customer service provided was very good. Sunil was great help and professional even when we had a very unexpected bathroom door issue late at night.

Stayed in October 2022

We stayed one night as we were going to Sorrento the following day, great location as we got the ferry the next morning. Some nice pizzerias and cafes in close proximity

Stayed in September 2022

There were many things I didn't like. Starting with the staff; 1) Immediately after our check-in realized that there were issues with the bandwidth. BTW both I and my partner work online so it was really important to have online access. Immediately we asked for help from the receptionist. We were shocked by his reply, as we mentioned he was aware and that's a common problem in the hotel. We can use the common rooms (sic) if we wanna have full bandwidth. He actually said that we should complain to the manager. While we asked for a discount as we should buy online internet, he replied that NO discount as there is internet in the main room and corridor if want to use. Of course, the same rude reply came from the manager. Up for me asking for money for something you will not provide makes you a fraud and as we talk about Napoli, a bit mafiozo. BTW to our reservation was specifically written, for breakfast, VAT and Wi-FI. 2) The majority of the breakfast is sweet cakes ... and the same ... every day... until the cakes finish they don't change them. 3) The bed were awful, and I mean it. The bed curtains were out so we couldn't sleep well. 4) The best part, is when you leave the room you have to leave the key to the reception (still can't see why). In order to get to the hotel, you should ring a bell and the receptionist opens the door. One night the receptionist was sleeping so we were waiting for more than 20 minutes, ringing the bell. Fortunately, we phoned and he replied and finally we got to the hotel! I can't believe that this is a four-star hotel!

The location is great. The decoration was nice.

Stayed in September 2022

- entrance to the hotel is horrible. Looked dirty and the elevator sounded as it would break down at any second - hard beds and pillows - the floor was uneven and didn’t feel stable. - no door for the toilet, only a courtain and apparently someone thought that puting a bath tube in the middle of the room was a good idea - breakfast was really small and not so appetitive - ok AC after a day or so, but not good enough

The staff. Very helpful and service minded

Stayed in July 2025

Bathroom had no heater. Very cold and very tiny Booked a double room and and we were told we booked for 1 person… why would we book a double room ?? That means the booking portal may have been misleading Water in bathroom wasn’t warm enough. No room for a bedside table hence 2 uncomfortable shelves were in place Very cold white lighting in room

Location

Stayed in February 2025

Hard to access - hit and miss when ringing the buzzer - 3rd floor of a private building - no signs to find it on arrival. Tiny bathroom - door didn’t close or fit the frame. Very bare, austere room. Poor breakfast.

Good location and clean Friendly staff Big room Air con, fridge kettle and safe in room Comfortable bed

Stayed in October 2024

Everything

Great service lovely staff

Stayed in September 2024

No Airconditions, just a fan that blow air, didn’t sleep all night due to being hot inside the room. Fake advertising about Airconditions.

Nothing to talk about what I like.

Stayed in August 2024

I reserved two rooms for three people, two of us seniors. We arrived to check in and we could not get to the front desk or to the room. It's up many stairs, on the third floor by Euro reckoning, to the fourth floor of n old building with high ceilings. There was an elevator but none of us trusted that tiny coffin, and the stairs were too much. In addition the parking situation looked decidedly dicey. The whole proposition was way too risky for the ambitious night that we had planned. The desk was totally unhelpful. The reviews do state that they're on the third floor, but it's reasonable to expect a quality elevator suitable for moving luggage and old people, and that was not the case.

Nothing, we could not stay to experience its charms, assuming it has some.

Stayed in June 2024

The rooms could be more clean. The furniture is quite used off...

The staff was very very friendly and really helpful.

Stayed in April 2024

Hotel in 3rd floor of an office building

Good location

Stayed in March 2024

N/a

Staff were great, great location

Stayed in February 2024

The flights of stairs were hard work after walking all day but the lift was easily accessible and worked fine

It location was excellent, the lift worked well which you need if you do not want to climb three floors using large marble steps! The room was excellent, loved my balcony & the level of my genie was very good. The staff spoke some English was a bonus as I do not speak Italian! Excellent overall.

Stayed in February 2024