Reviews of Hotel Santa Brigida 4 stars
Via Santa Brigida 6, Plebiscito, 80132 Naples, Italy

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Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewClean, good location for port & 30 mins walk to train line porta Napoli where you can get to Pompeii & Vesuvius , nice receptionist, small but okay breakfast but mainly cakes but did have French bread , it’s small continental breakfast. I enjoyed my stay
It’s not really a hotel, more maybe b&b, it’s very small so don’t go here if you want hotel facilities. I never saw anyone at the bar & I was hoping to use the bar as travelling alone & thought a hotel bar would be useful but it wasn’t.
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThe staff. Very helpful and service minded
- entrance to the hotel is horrible. Looked dirty and the elevator sounded as it would break down at any second - hard beds and pillows - the floor was uneven and didn’t feel stable. - no door for the toilet, only a courtain and apparently someone thought that puting a bath tube in the middle of the room was a good idea - breakfast was really small and not so appetitive - ok AC after a day or so, but not good enough
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewThank you very much, we really appreciated it
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewLocation
Bathroom had no heater. Very cold and very tiny Booked a double room and and we were told we booked for 1 person… why would we book a double room ?? That means the booking portal may have been misleading Water in bathroom wasn’t warm enough. No room for a bedside table hence 2 uncomfortable shelves were in place Very cold white lighting in room
You booked a room with french bed for 1 person, this type of room cannot be booked for 2 people, infact you can only book it if your search is for 1 person. Sizes and photos are all on the booking page dedicated to us. We are sorry for the missunderstanding and for your very bad review and rating, even about the staff, that tried promptly to solve a delicate situation
You booked a room with french bed for 1 person, this type of room cannot be booked for 2 people, infact you can only book it if your search is for 1 person. Sizes and photos are all on the booking page dedicated to us. We are sorry for the … Show more
Reviewed: 27 November 2024 · Stayed in October 2024
Verified reviewGood location and clean Friendly staff Big room Air con, fridge kettle and safe in room Comfortable bed
Hard to access - hit and miss when ringing the buzzer - 3rd floor of a private building - no signs to find it on arrival. Tiny bathroom - door didn’t close or fit the frame. Very bare, austere room. Poor breakfast.
Reviewed: 30 September 2024 · Stayed in September 2024
Verified reviewThe location is great, the entrance way and lift aren't fantasic but are very "Naples", staff were very helpful and professional, my room was nice, although if I had been sharing with someone the glass shower cabinet might have been interesting. The breakfast was good, although it was identical every day and a little variation would have been nice.
The only down sides for me was the total lack of natural light in the breakfast area, I appreciate that it's an internal room, but still; the tea tray only had one type of fruit tea with no coffee or anything which would have been good, and the noise, both inside and outside the hotel. I might have appreciated a do not disturb sign to hang on the door just to highlight that I was trying to sleep at night.
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewGreat service lovely staff
Everything
Reviewed: 14 September 2024 · Stayed in September 2024
Verified reviewReviewed: 19 August 2024 · Stayed in August 2024
Verified reviewNothing to talk about what I like.
No Airconditions, just a fan that blow air, didn’t sleep all night due to being hot inside the room. Fake advertising about Airconditions.
Reviewed: 6 July 2024 · Stayed in June 2024
Verified reviewNothing, we could not stay to experience its charms, assuming it has some.
I reserved two rooms for three people, two of us seniors. We arrived to check in and we could not get to the front desk or to the room. It's up many stairs, on the third floor by Euro reckoning, to the fourth floor of n old building with high ceilings. There was an elevator but none of us trusted that tiny coffin, and the stairs were too much. In addition the parking situation looked decidedly dicey. The whole proposition was way too risky for the ambitious night that we had planned. The desk was totally unhelpful. The reviews do state that they're on the third floor, but it's reasonable to expect a quality elevator suitable for moving luggage and old people, and that was not the case.
Reviewed: 26 June 2024 · Stayed in June 2024
Verified reviewThe hotel is small and quiet, with minimalist design. The location was very central, even though extremely hectic over the weekend. If I knew I would choose a different area. Breakfast was very minimal (for Italy).
The biggest problem is that the hotel is on the third floor of a building. To get in, you have to buzz, and someone lets you into a weird courtyard, where you take an elevator. Sometimes it does not happen immediately. There is no lobby, nowhere to wait or meet someone.
Reviewed: 15 May 2024 · Stayed in May 2024
Verified reviewReviewed: 13 May 2024 · Stayed in May 2024
Verified reviewExcellent location with convenient close parking at reasonable daily fee. Loved the little balcony and view of busy street and the sounds of the city.
The room doesn’t didnt make sense to me. I get the whole design hotel thing but to have zero privacy is just ridiculous. Not even a toilet door is a bit much. The “arty” lamp made of a canvas and a lightbulb produced so much heat that it started smoking and we had to quickly turn it off. Staff didn’t seem to care too much about the guests.
Reviewed: 23 April 2024 · Stayed in April 2024
Verified reviewThe staff was very very friendly and really helpful.
The rooms could be more clean. The furniture is quite used off...
Reviewed: 12 March 2024 · Stayed in March 2024
Verified reviewGood location
Hotel in 3rd floor of an office building
Reviewed: 3 March 2024 · Stayed in February 2024
Verified reviewReviewed: 1 March 2024 · Stayed in February 2024
Verified reviewStaff were great, great location
N/a
Reviewed: 1 March 2024 · Stayed in February 2024
Verified reviewIt location was excellent, the lift worked well which you need if you do not want to climb three floors using large marble steps! The room was excellent, loved my balcony & the level of my genie was very good. The staff spoke some English was a bonus as I do not speak Italian! Excellent overall.
The flights of stairs were hard work after walking all day but the lift was easily accessible and worked fine
Reviewed: 15 February 2024 · Stayed in February 2024
Verified reviewLocation
Shower and room size in general, TV (very small), pillows (uncomfortable), breakfast (basic).
Reviewed: 11 November 2023 · Stayed in October 2023
Verified reviewThe location and one male receptionist
Breakfast was not good Our room door could not be locked from the inside and when we told it in the afternoon it should be fixed in the night and it wasnt so we rufused to sleep in that room and finally we could change rooms.
Reviewed: 28 October 2023 · Stayed in October 2023
Verified reviewLocation and staff
 The hotel is under average the room, the bathroom has no door just has a curtain to separated from the bedroom
Reviewed: 15 September 2023 · Stayed in September 2023
Verified reviewReviewed: 12 September 2023 · Stayed in September 2023
Verified reviewLocation
Eletrical Outlet limitations
Reviewed: 31 August 2023 · Stayed in August 2023
Verified review