7.1

Reviews of Hotel Santa Brigida 4 stars

Via Santa Brigida 6, Plebiscito, 80132 Naples, Italy

  • Julie

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Clean, good location for port & 30 mins walk to train line porta Napoli where you can get to Pompeii & Vesuvius , nice receptionist, small but okay breakfast but mainly cakes but did have French bread , it’s small continental breakfast. I enjoyed my stay

    It’s not really a hotel, more maybe b&b, it’s very small so don’t go here if you want hotel facilities. I never saw anyone at the bar & I was hoping to use the bar as travelling alone & thought a hotel bar would be useful but it wasn’t.

  • David

    Reviewed: 5 July 2025 · Stayed in July 2025

    Verified review

    The staff. Very helpful and service minded

    - entrance to the hotel is horrible. Looked dirty and the elevator sounded as it would break down at any second - hard beds and pillows - the floor was uneven and didn’t feel stable. - no door for the toilet, only a courtain and apparently someone thought that puting a bath tube in the middle of the room was a good idea - breakfast was really small and not so appetitive - ok AC after a day or so, but not good enough

  • Zandieh

    Reviewed: 25 June 2025 · Stayed in June 2025

    Verified review
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  • Christopher

    Reviewed: 17 April 2025 · Stayed in April 2025

    Verified review
    Property response:

    Thank you very much, we really appreciated it

    Hotel Santa Brigida
    20 April 2025
  • Sandro

    Reviewed: 11 February 2025 · Stayed in February 2025

    Verified review

    Location

    Bathroom had no heater. Very cold and very tiny Booked a double room and and we were told we booked for 1 person… why would we book a double room ?? That means the booking portal may have been misleading Water in bathroom wasn’t warm enough. No room for a bedside table hence 2 uncomfortable shelves were in place Very cold white lighting in room

    Property response:

    You booked a room with french bed for 1 person, this type of room cannot be booked for 2 people, infact you can only book it if your search is for 1 person. Sizes and photos are all on the booking page dedicated to us. We are sorry for the missunderstanding and for your very bad review and rating, even about the staff, that tried promptly to solve a delicate situation

    You booked a room with french bed for 1 person, this type of room cannot be booked for 2 people, infact you can only book it if your search is for 1 person. Sizes and photos are all on the booking page dedicated to us. We are sorry for the … Show more

    Hotel Santa Brigida
    13 February 2025
  • Caroline

    Reviewed: 27 November 2024 · Stayed in October 2024

    Verified review

    Good location and clean Friendly staff Big room Air con, fridge kettle and safe in room Comfortable bed

    Hard to access - hit and miss when ringing the buzzer - 3rd floor of a private building - no signs to find it on arrival. Tiny bathroom - door didn’t close or fit the frame. Very bare, austere room. Poor breakfast.

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  • Ailhlin

    Reviewed: 30 September 2024 · Stayed in September 2024

    Verified review

    The location is great, the entrance way and lift aren't fantasic but are very "Naples", staff were very helpful and professional, my room was nice, although if I had been sharing with someone the glass shower cabinet might have been interesting. The breakfast was good, although it was identical every day and a little variation would have been nice.

    The only down sides for me was the total lack of natural light in the breakfast area, I appreciate that it's an internal room, but still; the tea tray only had one type of fruit tea with no coffee or anything which would have been good, and the noise, both inside and outside the hotel. I might have appreciated a do not disturb sign to hang on the door just to highlight that I was trying to sleep at night.

  • Neil

    Reviewed: 19 September 2024 · Stayed in September 2024

    Verified review

    Great service lovely staff

    Everything

  • Claudia

    Reviewed: 14 September 2024 · Stayed in September 2024

    Verified review
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  • 3.0 Poor
    Andre

    Reviewed: 19 August 2024 · Stayed in August 2024

    Verified review

    Nothing to talk about what I like.

    No Airconditions, just a fan that blow air, didn’t sleep all night due to being hot inside the room. Fake advertising about Airconditions.

  • John

    Reviewed: 6 July 2024 · Stayed in June 2024

    Verified review

    Nothing, we could not stay to experience its charms, assuming it has some.

    I reserved two rooms for three people, two of us seniors. We arrived to check in and we could not get to the front desk or to the room. It's up many stairs, on the third floor by Euro reckoning, to the fourth floor of n old building with high ceilings. There was an elevator but none of us trusted that tiny coffin, and the stairs were too much. In addition the parking situation looked decidedly dicey. The whole proposition was way too risky for the ambitious night that we had planned. The desk was totally unhelpful. The reviews do state that they're on the third floor, but it's reasonable to expect a quality elevator suitable for moving luggage and old people, and that was not the case.

  • Constantin

    Reviewed: 26 June 2024 · Stayed in June 2024

    Verified review

    The hotel is small and quiet, with minimalist design. The location was very central, even though extremely hectic over the weekend. If I knew I would choose a different area. Breakfast was very minimal (for Italy).

    The biggest problem is that the hotel is on the third floor of a building. To get in, you have to buzz, and someone lets you into a weird courtyard, where you take an elevator. Sometimes it does not happen immediately. There is no lobby, nowhere to wait or meet someone.

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  • Jovin

    Reviewed: 15 May 2024 · Stayed in May 2024

    Verified review
  • Mandy

    Reviewed: 13 May 2024 · Stayed in May 2024

    Verified review

    Excellent location with convenient close parking at reasonable daily fee. Loved the little balcony and view of busy street and the sounds of the city.

    The room doesn’t didnt make sense to me. I get the whole design hotel thing but to have zero privacy is just ridiculous. Not even a toilet door is a bit much. The “arty” lamp made of a canvas and a lightbulb produced so much heat that it started smoking and we had to quickly turn it off. Staff didn’t seem to care too much about the guests.

  • Katarzyna

    Reviewed: 23 April 2024 · Stayed in April 2024

    Verified review

    The staff was very very friendly and really helpful.

    The rooms could be more clean. The furniture is quite used off...

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  • Arne

    Reviewed: 12 March 2024 · Stayed in March 2024

    Verified review

    Good location

    Hotel in 3rd floor of an office building

  • 7.0 Good
    Ermal

    Reviewed: 3 March 2024 · Stayed in February 2024

    Verified review
  • Paul

    Reviewed: 1 March 2024 · Stayed in February 2024

    Verified review

    Staff were great, great location

    N/a

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  • Marina

    Reviewed: 1 March 2024 · Stayed in February 2024

    Verified review

    It location was excellent, the lift worked well which you need if you do not want to climb three floors using large marble steps! The room was excellent, loved my balcony & the level of my genie was very good. The staff spoke some English was a bonus as I do not speak Italian! Excellent overall.

    The flights of stairs were hard work after walking all day but the lift was easily accessible and worked fine

  • Guido

    Reviewed: 15 February 2024 · Stayed in February 2024

    Verified review

    Location

    Shower and room size in general, TV (very small), pillows (uncomfortable), breakfast (basic).

  • Masja

    Reviewed: 11 November 2023 · Stayed in October 2023

    Verified review

    The location and one male receptionist

    Breakfast was not good Our room door could not be locked from the inside and when we told it in the afternoon it should be fixed in the night and it wasnt so we rufused to sleep in that room and finally we could change rooms.

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  • Lama

    Reviewed: 28 October 2023 · Stayed in October 2023

    Verified review

    Location and staff

     The hotel is under average the room, the bathroom has no door just has a curtain to separated from the bedroom

  • Patrick

    Reviewed: 15 September 2023 · Stayed in September 2023

    Verified review
  • Adriana

    Reviewed: 12 September 2023 · Stayed in September 2023

    Verified review

    Location

    Eletrical Outlet limitations

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  • Francesca

    Reviewed: 31 August 2023 · Stayed in August 2023

    Verified review
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