Reviews of Santre dolomythic home 5 stars
Dorfstraße 19 - St. Andrä, 39042 Bressanone, Italy
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe hotel interior is stylish and well-designed. Everything was very clean. Nice thing that we were able to stay and use the facilities after check out.
However, the hotel does not meet the standards of a five-star property. The price and the level of facilities do not match; for the same cost, I would choose My Arbor or Forestis, which are only a few minutes away. The food was quite basic at both breakfast and dinner, and one evening we even left hungry as the course was disappointing. The gym is small and often occupied by children, which makes it difficult to use.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewview!
-
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewDinner was a weird combination of fruits in every dish
Dear Santre guest, thank you very much for your feedback! We are very happy to hear that you enjoyed your stay with us. We also take note of your comment regarding the dinner and the combination of fruits in the dishes, and we will review this to see how we can improve the experience for our guests in the future. We hope to welcome you back again soon! Warm regards, Family Goller & staff
Dear Santre guest, thank you very much for your feedback! We are very happy to hear that you enjoyed your stay with us. We also take note of your comment regarding the dinner and the combination of fruits in the dishes, and we will review … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe property was exactly as in the picture, very nice peaceful.
What I didn’t like is that when u arrive they offer a valet service and when you leave they don’t, they just send you to the parking
Dear Umaima, thank you very much for your feedback! We are delighted that you enjoyed our peaceful hotel and that it met your expectations as shown in the photos. Regarding the valet service, we are happy to provide it at check-out as well. Guests can choose whether they would like to drive directly from the garage themselves or have us bring the car to them – we leave it entirely up to their preference. We hope to welcome you back again soon! Warm regards, Family Goller & Santre staff
Dear Umaima, thank you very much for your feedback! We are delighted that you enjoyed our peaceful hotel and that it met your expectations as shown in the photos. Regarding the valet service, we are happy to provide it at check-out as well… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewAmazing concept and very personal service. Aside from the superb location and view.
Dear Anton, thank you so much for your kind words! We are delighted that you enjoyed our concept and the personal service. We would be very happy to welcome you back again soon! Warm regards, Family Goller & Santre staff
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewWe enjoyed the silence and the intimacy of the entire place. Everything is very well organised, the staff is very helpful, the breakfast includes a wide variety of food and the SPA amenities are just perfect.
Nothing.
Dear Birzu, thank you so much for your wonderful review! We are delighted that you enjoyed the peaceful atmosphere, the intimacy of our hotel, and the helpfulness of our staff. It’s great to hear that you appreciated our breakfast selection and the SPA amenities. We would be very happy to welcome you back again soon! Warm regards, Family Goller & Santre staff
Dear Birzu, thank you so much for your wonderful review! We are delighted that you enjoyed the peaceful atmosphere, the intimacy of our hotel, and the helpfulness of our staff. It’s great to hear that you appreciated our breakfast selectio… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewEverything was perfection!
Nothing to dislike.
Dear Andreea, thank you so much for your wonderful feedback! We are truly delighted that everything was perfect and that you enjoyed such a wonderful holiday experience with us. We would be very happy to welcome you back again soon! Warm regards, Family Goller & Santre staff
Dear Andreea, thank you so much for your wonderful feedback! We are truly delighted that everything was perfect and that you enjoyed such a wonderful holiday experience with us. We would be very happy to welcome you back again soon! Warm r… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe staff is very nice and accommodating to specific requests and concerns
Dear Santre guest, thank you for your kind words. We’re so pleased to hear our team could accommodate your needs and make your stay more comfortable. We hope to welcome you back soon at Santre. Family Goller & Santre staff
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLocation is excellent with great views over the valley and mountains. Amenities are excellent and great care is focused on details. Food is exquisite and definitely worth attending at least one dinner for the experience. Staff is great an was very helpful and understanding
Everything was great
Dear Elod, thank you so much for your wonderful feedback. We’re delighted you enjoyed the views, amenities, attention to detail, and especially the dining experience. It’s great to hear our team made you feel welcome – we look forward to seeing you again. Family Goller & Santre staff
Dear Elod, thank you so much for your wonderful feedback. We’re delighted you enjoyed the views, amenities, attention to detail, and especially the dining experience. It’s great to hear our team made you feel welcome – we look forward to se… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewBeautiful esthetic, extremely attentive and professional staff, excellent food and wine selection - amazing location
Dear Antonia, thank you for your kind words. We’re thrilled you enjoyed the atmosphere, service, cuisine, and location, and we look forward to welcoming you back again soon. Kind regards from the Dolomites Family Goller & Santre staff
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewModern and new
Everything has a quality to it
Dear Ryan, thank you so much for returning to stay with us and for your wonderful words. We’re delighted to know you enjoyed another true 5-star experience and appreciated the quality and modern comfort of our hotel. We look forward to welcoming you again. Family Goller & Santre staff
Dear Ryan, thank you so much for returning to stay with us and for your wonderful words. We’re delighted to know you enjoyed another true 5-star experience and appreciated the quality and modern comfort of our hotel. We look forward to welc… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewEverything was great! I would highly recommend this place to anyone and would love to come back in the future. Very clean, peaceful, stylish and welcoming. Breakfast buffet was fantastic, as well as a dinner experience with some surprises everyday. Hotel offering a lot of free activities, such a yoga classes, hiking tours, sauna infusion and live music at the bar. We enjoyed outdoor swimming pool as well as a quiet zone for relaxation with a nice cup of herbal tea. Staff is very helpful and professional even if a lot of them don't speak english, main language in the hotel is German. Want to highlight Vivianne who worked at the restaurant, she was very friendly and nice. And just a note traffic is very heavy in Dolomites, so if you planning to explore different areas you might spend several hours of driving everyday. No options to walk in the area, only by car or bus.
Tables are assign to you at the dinner, so if you are not lucky and hotel is full, you will ended up sitting in very loud room with a lot of kids and you will have same table again and again. Water should be included in the dinner.
Dear Agata, thank you so much for your detailed and thoughtful review. We are delighted to hear that you enjoyed your stay with us – from the cleanliness, peaceful atmosphere, and style of our hotel to the breakfast buffet, dinner experiences, and the many activities we offer. It’s wonderful to know you made the most of the pool, relaxation area, and wellness program, and we truly appreciate your kind words about our team, especially Viviene – we will be sure to pass your compliment on to her. We are also grateful for your constructive feedback regarding dinner table assignments, water service, and transportation options in the area. Your comments help us identify areas where we can improve the guest experience, and we will certainly take them into consideration. We hope to welcome you back in the future for another relaxing and memorable stay in the Dolomites. Kind regards from the Dolomites Family Goller & Santre staff
Dear Agata, thank you so much for your detailed and thoughtful review. We are delighted to hear that you enjoyed your stay with us – from the cleanliness, peaceful atmosphere, and style of our hotel to the breakfast buffet, dinner experienc… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewDear Marijn, thank you so much for your kind words! We are delighted that you enjoyed the lovely atmosphere in our hotel and we would be very happy to welcome you again soon. Warm regards, Family Goller & Santre staff
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewNice views
Wish they had liquid soap and shampoo
Dear Mubarak, we’re so happy to hear that you felt comfortable and enjoyed your stay with us! For environmental reasons, we provide solid soap and shampoo in our suites. However, we also have liquid options available — just let the reception know, and we’ll be happy to bring them to your suite. Warm regards, Family Goller & staff
Dear Mubarak, we’re so happy to hear that you felt comfortable and enjoyed your stay with us! For environmental reasons, we provide solid soap and shampoo in our suites. However, we also have liquid options available — just let the recept… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewAbsolutely everything. Santre was a dream come true. Now one detail forgotten. We had the most luxurious time. Amazing food, staff were incredible, and the overall experience was beyond amazing.
Not one thing
Dear Rebecca, wow – thank you so much for this truly wonderful feedback! We’re beyond happy to hear that your time at Santre felt like a dream come true. Knowing that everything – from the food to the team to the overall experience – left such a lasting impression means the world to us. We would love to welcome you back anytime for another unforgettable stay in the Dolomites! Warmest regards, Family Goller & Santre staff
Dear Rebecca, wow – thank you so much for this truly wonderful feedback! We’re beyond happy to hear that your time at Santre felt like a dream come true. Knowing that everything – from the food to the team to the overall experience – left … Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewThe place is stunning, the facilities are overwhelmingly beautiful, and the staff is so nice
Nothing
Dear Shira, thank you so much for your kind words! We’re truly happy to hear that you enjoyed the stunning setting, our beautiful facilities, and the friendliness of our team. It means a lot to us, and we hope to welcome you back to Santre again soon! Warm regards, Family Goller & Santre staff
Dear Shira, thank you so much for your kind words! We’re truly happy to hear that you enjoyed the stunning setting, our beautiful facilities, and the friendliness of our team. It means a lot to us, and we hope to welcome you back to Santre… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified review