Reviews of Hotel Serena 1 stars
Corso Matteotti 146/1, 16011 Arenzano, Italy
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Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 May 2025 · Stayed in April 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 6 August 2024 · Stayed in August 2024
Verified reviewNo airco, no breakfast, small room, expensive
Dear guest, Thank you for staying at our hotel, we are sorry that you encountered any problems. As described in the general information, the property has air conditioning only in the common areas and not in the rooms, which are served by fans. As regards breakfast, with a supplement it is possible to take advantage of the agreement that the hotel has with the Bar below. Lastly, the small room, as per the faithful description, (which has recently been renovated in its entirety) is intended to accommodate only people, and not for the storage of vehicles, such as his bike which in fact, without any warning, he brought with him in the room thus certainly making it less comfortable. The Management
Dear guest, Thank you for staying at our hotel, we are sorry that you encountered any problems. As described in the general information, the property has air conditioning only in the common areas and not in the rooms, which are served by f… Show more
Reviewed: 23 October 2023 · Stayed in October 2023
Verified reviewhotel location opposite the sea
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Grazie!
Reviewed: 14 September 2023 · Stayed in September 2023
Verified reviewAll things were good!
Shower drainage wasn’t enough.
Reviewed: 12 September 2023 · Stayed in September 2023
Verified reviewNice and friendly they waited for us at night thanksssas
Reviewed: 21 August 2023 · Stayed in August 2023
Verified reviewReviewed: 2 May 2023 · Stayed in April 2023
Verified reviewVery kind staff, it was a clean and big room
Reviewed: 17 April 2023 · Stayed in April 2023
Verified reviewReviewed: 13 April 2023 · Stayed in April 2023
Verified reviewEverything was super, view from the window, clean room, TV, heating, warm beddings and so on...
There was no ketler/tea, coffee.
Dear Miss Agne, thank you very much for its beautiful review. Best regards, Hotel Serena
Reviewed: 21 February 2023 · Stayed in January 2023
Verified reviewReviewed: 3 December 2022 · Stayed in November 2022
Verified reviewgreat personal, very supportive and customer oriented
room was more like rebuild corridor. bed was not proper bed, but sort of folding bed.
Reviewed: 20 October 2022 · Stayed in October 2022
Verified reviewlocation and staff was fantastic!! grazie mille
air conditioning?
Reviewed: 14 October 2022 · Stayed in October 2022
Verified review