Hodnocení – Smart Hotel Napoli 4 hvězdiček

Dear Tereza, Thank you for your review and recommendation! We are happy that you appreciated the cleanliness of our facility and the friendliness of the staff. Your feedback is very valuable to us. We hope to see you again soon! Best regards, Smart Hotel Napoli

Dear Tereza, Thank you for your review and recommendation! We are happy that you appreciated the cleanliness of our facility and the friendliness of the staff. Your feedback is very valuable to us. We hope to see you again soon! Best r… Zobrazit více

Dear Marcela, thank you for taking the time to share your opinion. We are sorry to hear that the breakfast selection did not fully meet your expectations. We always try to offer a variety of options and fresh produce, carefully prepared each morning, to ensure our guests have a pleasant start to their day. We greatly appreciate your suggestions and will take them into consideration to further improve our service. We hope to welcome you back in the future and offer you an experience that lives up to your expectations. Kind regards, Smart Hotel Napoli

Dear Marcela, thank you for taking the time to share your opinion. We are sorry to hear that the breakfast selection did not fully meet your expectations. We always try to offer a variety of options and fresh produce, carefully prepared e… Zobrazit více

Dear Pavel Thank you so much for your wonderful review! We’re delighted to hear that you had such a great experience with us. It’s fantastic to know that you appreciated the cleanliness, spacious room, luxurious breakfast, and our attentive 24-hour reception team. We're also glad our location was convenient for you. Your kind words truly motivate us to keep providing the best service possible. We hope to welcome you again soon! Hotel Management

Dear Pavel Thank you so much for your wonderful review! We’re delighted to hear that you had such a great experience with us. It’s fantastic to know that you appreciated the cleanliness, spacious room, luxurious breakfast, and our attentiv… Zobrazit více

Dear Dagmar, Thank you very much for your kind feedback! We are delighted to hear that you appreciated the hotel's location, the courtesy of our staff, and the dining options. We are also pleased to know that you found the proximity to excursions to the surrounding islands and the short distance to the city center convenient. We hope to welcome you back soon and offer you another pleasant experience. Best regards Smart Hotel Napoli

Dear Dagmar, Thank you very much for your kind feedback! We are delighted to hear that you appreciated the hotel's location, the courtesy of our staff, and the dining options. We are also pleased to know that you found the proximity t… Zobrazit více

Dear Gabriela, Thank you for your review! We are pleased to hear that you found our hotel modern and clean. However, we sincerely regret to learn that the view from your room did not meet your expectations. Guest satisfaction is our top priority, which is why we strive to describe the features of our rooms, including any views or lack thereof, as accurately as possible. We appreciate your feedback and want to assure you that we will take your experience into consideration for future improvements. Thank you for sharing your thoughts, and we hope to have the opportunity to welcome you back. Best regards, Smart Hotel Napoli

Dear Gabriela, Thank you for your review! We are pleased to hear that you found our hotel modern and clean. However, we sincerely regret to learn that the view from your room did not meet your expectations. Guest satisfaction is our top … Zobrazit více

Dear Mr. Ygep, Thank you for taking the time to share your feedback with us. We are delighted to hear that our team was able to accommodate your early arrival and that you found the information about accommodation options helpful. It was a pleasure having you as our guest, and we appreciate your kind words regarding the initiative taken during your departure by providing breakfast packages. Our team strives to ensure a comfortable and memorable experience for all our guests. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back to our hotel in the future. If there is anything else you would like to share or if there are specific areas where we can improve, please feel free to let us know. Thank you once again for choosing to stay with us. Best regards, Smart Hotel Napoli

Dear Mr. Ygep, Thank you for taking the time to share your feedback with us. We are delighted to hear that our team was able to accommodate your early arrival and that you found the information about accommodation options helpful. It was … Zobrazit více

Dear Zuzana, We are pleased to know that your stay at our hotel was enjoyable and that you appreciated our friendliness, breakfast offerings, and attention to cleanliness. We are delighted that the hotel's location proved to be excellent for you, with the historic center nearby, the subway station almost in front, and the convenient Alibus stop for the airport right in front of the gate. We hope to welcome you again on your next stay in Naples. Best regards, Smart Hotel Napoli

Dear Zuzana, We are pleased to know that your stay at our hotel was enjoyable and that you appreciated our friendliness, breakfast offerings, and attention to cleanliness. We are delighted that the hotel's location proved to be excel… Zobrazit více

Dear Mr. Jan, Thank you for sharing your feedback about our hotel. We're pleased to hear that you appreciated the cleanliness, helpful staff, and amenities. Regarding the issue with noise from the neighboring room, we apologize for any inconvenience. Our team is committed to ensuring a comfortable stay for all guests, and we will investigate this matter to address and prevent such occurrences in the future. If there are specific details or suggestions you'd like to provide about the noise isolation, we'd appreciate your insights to improve our services further. We value your input and hope to welcome you back for an even better experience in the future. Best regards, Smart Hotel Napoli

Dear Mr. Jan, Thank you for sharing your feedback about our hotel. We're pleased to hear that you appreciated the cleanliness, helpful staff, and amenities. Regarding the issue with noise from the neighboring room, we apologize for any… Zobrazit více

Dear Rickova, Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your stay at our modern hotel with new and innovative facilities. It's great that you found the location in the port to be excellent, offering a view of ships and ferries right from your room patio. We appreciate your kind words about the reception staff, particularly the assistance provided by the lady at the reception. We're glad she could help you purchase tickets for Vesuvius, even overcoming technical difficulties. Ensuring our guests have a smooth and enjoyable experience is a top priority for us. We look forward to welcoming you back in the future. Best regards Smart Hotel Napoli

Dear Rickova, Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your stay at our modern hotel with new and innovative facilities. It's great that you found the location in the port to be excelle… Zobrazit více