Reviews of Testaccio Hotel, Sonder Hotel by Marriott Bonvoy 3 stars
4 Via Beniamino Franklin, Aventino, 00153 Rome, Italy
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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewStaff couldn’t figure out how to get the TV to work so for the $250 dollars per night I spent That was unacceptable however Benito was a nice gentleman who tried his best regardless that should be sorted before the guests take the room
Cold feeling in rooms
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewRoom clean, spacious
Breakfast wasn't good. Very noisy hotel despite being outskirts.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat rooms that were very comfortable and clean, friendly staff and good amenities.
A little out of the main are but a nice neighbourhood and felt safe
Hi Sophie, thank you for your lovely feedback! We’re delighted you enjoyed the great location and spaciousness of the property, and that having so many bars and restaurants nearby added to your experience. We appreciate your understanding regarding the nighttime noise—it comes with being in such a lively area, but we’re glad it didn’t overshadow your stay.
Hi Sophie, thank you for your lovely feedback! We’re delighted you enjoyed the great location and spaciousness of the property, and that having so many bars and restaurants nearby added to your experience. We appreciate your understanding r… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewOur stay was fantastic. Upon arriving early, the staff went above and beyond to get us into our room earlier, which was a huge relief after a long day of travel. The location was fantastic, with some great local restaurants within walking distance. Each day, we would walk from the hotel into central Rome, enjoying the opportunity to see local sites.
Nothing to fault about the property.
Hi Bret, thank you so much for sharing your wonderful feedback! We’re delighted to hear that our team could make your arrival smoother by preparing your room early, and that you enjoyed both our location and the nearby local restaurants. It’s great to know that walking into central Rome each day added to your experience. We’re truly happy you found nothing to fault and that your stay was fantastic — we’d love to welcome you back anytime!
Hi Bret, thank you so much for sharing your wonderful feedback! We’re delighted to hear that our team could make your arrival smoother by preparing your room early, and that you enjoyed both our location and the nearby local restaurants. It… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGreat service, amazing stuff. They were very helpful. I had some issues on the app. Soft put the staff over there was very useful and very helpful.
Hi Enoch, thank you for your review! We’re glad you appreciated our service and the helpfulness of our staff. We’re sorry for the small issues you experienced with the app and thank you for bringing this to our attention: our team is always available to support our guests at any time. We hope to welcome you back soon!
Hi Enoch, thank you for your review! We’re glad you appreciated our service and the helpfulness of our staff. We’re sorry for the small issues you experienced with the app and thank you for bringing this to our attention: our team is always… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewDidn’t have breakfast but it looked good with a good choice of savory and sweet options. Fantastic location close to the market . Friendly staff
Hi Mandy, thank you for sharing your kind words! We’re so glad you enjoyed our fantastic location and the friendly service from our team. It’s great to hear the breakfast selection caught your eye — we hope you’ll try it on your next visit!
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewGreat postion and all you need.
Hi Jane, thank you for your feedback! We're glad you appreciated the location and amenities. We'll strive to improve your experience further and hope to earn a higher score on your next visit.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewNice hotel close to the Testaccio market and away from tourist areas. Nice vibe, big rooms and friendly staff
PIN codes for the doors are too long and hard to remember. Beds are a bit hard
Hi Lizzie, thank you for sharing your feedback. We're glad you enjoyed the vibe, spacious rooms, and friendly staff, and appreciate your honesty. Regarding the PIN codes, we understand that they can feel a bit long, but please know that these codes are a crucial part of our safety and security measures. We prioritize our guests' safety above all, and having a secure, personalized entry system helps us ensure a safe environment for everyone. We truly appreciate your understanding.
Hi Lizzie, thank you for sharing your feedback. We're glad you enjoyed the vibe, spacious rooms, and friendly staff, and appreciate your honesty. Regarding the PIN codes, we understand that they can feel a bit long, but please know that… Show more
Reviewed: 28 July 2025 · Stayed in June 2025
Verified reviewI had a wonderful stay here. The room was beautifully designed, cozy, very comfortable and spacious — every detail felt well thought out and tasteful. The shared areas were just as lovely: calm, clean, and welcoming. The location also worked perfectly for me, with easy access to public transportation. I got around smoothly and felt safe the whole time. I’d definitely stay here again. A great balance between comfort, design, and convenience.
Hi Julia, thank you so much for your lovely words! We're delighted to hear that you enjoyed your stay and appreciated both the thoughtful design of the room and the calm, welcoming atmosphere of the shared areas. It's also great to know that our location and access to public transportation made your visit smooth and enjoyable. We’d be absolutely happy to welcome you back anytime!
Hi Julia, thank you so much for your lovely words! We're delighted to hear that you enjoyed your stay and appreciated both the thoughtful design of the room and the calm, welcoming atmosphere of the shared areas. It's also great to … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewGreat spacious and very clean rooms, beautiful balcony and A very welcoming staff Amazing neighborhood full of great place to eat and other services
Note that it is a pretty long walking distance from romes city center (40 min) and Trastevere (20-30 min)
Hi Lior, thank you so much for your kind words! We're thrilled you enjoyed the spacious and clean rooms, the balcony, and the welcoming atmosphere created by our staff. We're also glad you appreciated the charm of the neighborhood and its many great dining options. While it's true the walk to the city center or Trastevere can be a bit long, we’d like to mention that there are several bus stops just outside the building and a metro station within 10 minutes walking, making it easy to reach any part of the city. We hope to host you again soon!
Hi Lior, thank you so much for your kind words! We're thrilled you enjoyed the spacious and clean rooms, the balcony, and the welcoming atmosphere created by our staff. We're also glad you appreciated the charm of the neighborhood a… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewSome people might say Testaccio is a little out of the way, but location really isn’t that important in Rome. No matter where you stay, you are going to have to rely on public transport regularly because Rome is so big, and the landmarks are all quite spread out. The hotel has 2-3 bus stops within a 7 minute walk that all go into the city centre practically every 15/20 minutes. There are some excellent (and I truly mean excellent) restaurants, cafés and convenient food places nearby. I can’t recommend Remo enough for pizza. Piazza Testaccio is a dream at night for a few casual drinks, and is just a short walk away. There’s also a McDonald’s just around the corner if you need something fast and convenient. The PIN number entrance for the building and room is great meaning you don’t have a key or card to potentially lose! The cold water tap and coffee machine were excellent. Free earplugs and teabags etc were a really nice touch, even though I found the area to be very quiet and didn’t the earplugs. The room was absolutely spotless with great facilities like a kettle, fridge and iron. The bathroom and shower were also immaculate with plenty of high quality locally made shampoo, conditioner and shower gel. The bed was so comfortable, and the room staff were very attentive and quick. There was a great TV in the room but we didn’t actually use it. Plenty of plugs for charging devices, not to mention the USB and USB-C ports for additional devices. The balcony was great, and the shutter system was a really nice feature to ensure a great night’s sleep. I have to specifically mention the air conditioning. As an Irish couple who are used to the occasional summer day of 20°C heat, we were very concerned about the heat in the room. On the days we were in Rome, the temperature didn’t drop below 31°C. However, the AC in our room was exceptional. It meant we came home to a lovely cool room each evening where we could get a great night’s sleep.
Nothing. Genuinely nothing.
Hello Michael! Wow — thank you so much for such a detailed and thoughtful review! We're thrilled to hear that your stay with us in Testaccio left such a positive impression. It’s wonderful that you found the area convenient and full of great local spots — we couldn’t agree more about Remo’s pizza and the charm of Piazza Testaccio in the evening! We’re also glad to know the access system, room features, and thoughtful touches like the tea and earplugs contributed to a smooth and comfortable stay. Hearing that you found the room spotless, well-equipped, and quiet means a lot to us — and we’re especially happy that the air conditioning helped you get a good night’s sleep during those hot Roman days. We truly appreciate your kind words and insights — and we hope to welcome you and your partner back to Rome again soon!
Hello Michael! Wow — thank you so much for such a detailed and thoughtful review! We're thrilled to hear that your stay with us in Testaccio left such a positive impression. It’s wonderful that you found the area convenient and full of … Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewPlace is really lovely. Staff is friendly & ever ready to assist. It is clean. Offers really good breakfast compared to many places in Italy. Spread is limited, but it is great. Free 24hr wifi. 24hr room service. 24hr tea/coffee & beverage offers. Central to buses & trains. Safe to walk around even at midnight.
Wifi kept disconnecting, not sure why. The breakfast spread can be improved with additions such as yoghurt & more fruit....You could also think of adding a little splash pool at the back especially as weather can get out of hand hot in this place.
Hi Ms Za, thank you so much for your kind words and thoughtful feedback! We’re glad you enjoyed the overall experience, from our friendly team to the central location and 24/7 amenities. We're happy to confirm that yogurt is always part of our breakfast buffet, and since our staff is present in the breakfast room 24/7, we would have gladly provided anything else you were looking for. As for the splash pool — we would absolutely love to have one too! We'll be sure to share the suggestion with the property owners. We look forward to welcoming you back for an even better stay!
Hi Ms Za, thank you so much for your kind words and thoughtful feedback! We’re glad you enjoyed the overall experience, from our friendly team to the central location and 24/7 amenities. We're happy to confirm that yogurt is always … Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewRoom was big and very comfortable
Nothing
Hi Katarzyna, thank you for your feedback! We’re glad you enjoyed your stay!
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewTHE STAFF WERE GREAT. THE COFFEE SUPPLY ALL DAY. CLOSE TO BUS STATIONS.
WAS GIVEN A PARAPLEGIC ROOM WITH OPEN SHOWER WHICH MADE THE BATHROOM UNUSABLE BECAUSE WATER GOES ALL OVER THE WHOLE BATHROOM.
Hi Thabiso, thank you for your feedback! We're so pleased you enjoyed our friendly staff, the unlimited coffee supply, and the convenient location near bus stops. We're sorry that the accessible bathroom wasn’t ideal for your stay—please note that when booking through Booking.com, the two different room categories (standard and accessible) are clearly indicated. Our team is available 24/7 and would have been happy to assist you with a room change or any solution needed. We hope to welcome you again soon!
Hi Thabiso, thank you for your feedback! We're so pleased you enjoyed our friendly staff, the unlimited coffee supply, and the convenient location near bus stops. We're sorry that the accessible bathroom wasn’t ideal for your stay—p… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in May 2025
Verified reviewReviewed: 1 July 2025 · Stayed in July 2025
Verified reviewVery clean and modern
Airconditioner broke down on my third night out of five nights and never repaired. Given two fans during a heat wave
Hi Fabfur, thank you for your review and for highlighting the cleanliness and modern style of our property—we’re truly pleased you appreciated those aspects. We're truly sorry for the inconvenience caused by the air conditioner malfunction during your stay, especially during a heat wave. While our team provided fans as a temporary solution, we understand this did not fully meet your expectations. Please know that we are addressing the issue with urgency and our maintenance team is working to prevent such occurrences in the future. We are available 24/7 and always here to assist—there is also the possibility to change rooms when available to ensure your comfort.
Hi Fabfur, thank you for your review and for highlighting the cleanliness and modern style of our property—we’re truly pleased you appreciated those aspects. We're truly sorry for the inconvenience caused by the air conditioner malfunct… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewI really enjoyed my stay at Sonder Testaccio. The room was spotless and cleaned daily. It also had a balcony—perfect for relaxing with a glass of wine. The neighbourhood is one of the best in Rome, full of local charm and far from the usual tourist crowds. It’s a great place to experience the authentic city and enjoy some of the best restaurants around.
I’d maybe expect a small gym or any other facility but I don’t mind too.
Hi Eren, thank you for sharing your wonderful experience at Sonder Testaccio! We’re thrilled you enjoyed the spotless room, daily cleaning, and the relaxing balcony. It’s great to hear you appreciated the charming neighborhood and authentic local vibe away from the tourist crowds, as well as the fantastic nearby restaurants. We also appreciate your feedback about the gym facilities and will keep it in mind. We hope to welcome you back soon for another great stay!
Hi Eren, thank you for sharing your wonderful experience at Sonder Testaccio! We’re thrilled you enjoyed the spotless room, daily cleaning, and the relaxing balcony. It’s great to hear you appreciated the charming neighborhood and authentic… Show more