Reviews of Soprarno Suites
Via Maggio 35, Santo Spirito, 50125 Florence, Italy
Loading
Guests also reviewed these properties:
Seekonk, United States
Fox Glacier, New Zealand
Beeville, United States
Saint Petersburg, Russia
Trier, Germany
Umeå, Sweden
Dublin, Ireland
Bar, Montenegro
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewUnique, spacious, comfortable! Incredible staff, complimentary breakfast in the cafe was awesome. Location was incredible, walked to everything.
The balcony is overlooks the courtyard, so not really a “view”
Dear McKenna, Thank you very much for your kind review. We are so happy to learn you enjoyed staying at our place, we really look forward to the next occasion you will visit us. Warm regards, Brunella
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewSoprarno Suites is the kind of place that makes Florence feel like home. Set in the Oltrarno, it’s close to the city’s main sights but surrounded by artisan workshops and local cafés that give the neighbourhood its charm. The rooms are full of character with high ceilings, eclectic art, and a relaxed elegance that feels more like a Florentine apartment than a hotel. Breakfast is served in the property’s own café, a beautiful and inviting spot to start the day. Above all, Brunella, our host, makes the experience unforgettable with her warmth and genuine care. Grazie mille, Soprarno!
Dear Antonelle, We wish to thank you and your Family for choosing SoprArno Suites for your stay in Florence, it was a pleasure hosting you. Your kind words are very much appreciated, as the homely feeling is just what we want our Guests to experience. We very much look forward to welcoming you again and send you all our best regards and wishes, Brunella
Dear Antonelle, We wish to thank you and your Family for choosing SoprArno Suites for your stay in Florence, it was a pleasure hosting you. Your kind words are very much appreciated, as the homely feeling is just what we want our Guests to… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewQuirky. Very clean with nice quality and generous towels, sheets, toiletries. Breakfast great and location superb
An outside outside terrace but really it’s a fabulous place right in the centre near Santo Spirito and Ponte Vecchio - it was so lovely would have been nice to go sit back at the hotel - they do have sitting rooms for guests comfort which are great
Dear Sally, Thank you so much!! We loved your review and thank you for staying with us ! We can't wait to surprise you again! All the best and warmest regards, Viviana
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewamazing location, helpful and friendly staff, easily accessible.
not the most comfy bed/pillows
Dear Sophie, Thank you for your kind feedback from which we learn that you enjoyed your stay at SoprArno and will return some time in the future. We are sorry to learn that you did not find our bed very comfortable, as the majority of our Guests report our mattresses are extremely comfortable, which are indeed of very high quality, but of course it may be personal. We look forward to your next visit and send you our best regards, Brunella
Dear Sophie, Thank you for your kind feedback from which we learn that you enjoyed your stay at SoprArno and will return some time in the future. We are sorry to learn that you did not find our bed very comfortable, as the majority of our … Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewGreat location. Easy check-in and loved the charm of the room and common areas.
N/A
Dear Guest, Thank you so much for your nice review. We are glad that you enjoyed to stay with us! See you again! Kindest regards, Viviana
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewSuper cute and private! We loved the breakfast spot downstairs and enjoyed the common area as well. It was quiet and the perfect spot to come back and rest.
Dear Morgan, Thank you for your visit and for taking the time to review our property. We are happy you enjoyed your stay with us and look forward to welcoming you again soon at SoprArno! Warm regards from Florence, Brunella
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewThe property is of high quality with an artistic design flair. The room was extremely comfortable and spacious
Nothing
Dear Margaret, Thank you for taking the time of reviewing our property, it is much appreciated! We look forward to the pleasure of welcoming you to SoprArno Suites again in the near future. Best regards, Brunella
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewThe property feels relaxing away from the hustle & bustle of the tourist spots, we enjoyed the decor & comfortably bed. Staff were very helpful.
Everything was good
Thank you so much Jo-Anne for your kind appreciation. I will see you again tomorrow!! Warmest regards, Viviana
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewThe location could not have been better! We were in a historic building in the center of the city. Our room was spacious and quite comfortable. The bar,located right beyond our room, was a very nice touch as they had small sandwiches, fruit, waters and wine at all hours. Highly recommend this property!
Thank you!!! Very kind of you and we all look forward to welcoming you again! Wishing all the best, we send our kindest regards, Viviana
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewSophisticated. Charm. Comfortay. Staff oh. And AMAZING breakfast
Hard to locate. Needed better description to find front door. Also. Had a car. Would help to coordinate dropping off luggage and help arranging a place to park auto
Dear Guest, Thank you for spending time to review . We are very glad that you appreciated your stay with us . We perfectly understand that it is hard to drive in Florence especially into the historical centre ( made for horses , not cars..) . Our welcome letter that we send to all guests one week prior arrival, indeed suggests a few things that we can help you with as , ad example, garage information and reservation . Looking forward to welcoming you again , we thank you and we send our kindest regards, Viviana
Dear Guest, Thank you for spending time to review . We are very glad that you appreciated your stay with us . We perfectly understand that it is hard to drive in Florence especially into the historical centre ( made for horses , not cars..)… Show more
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewOur room was spacious and located right next to the library with bar. The location in Florence was perfect! Breakfast was nice.
Thank you JoAnne for your kind feedback, we appreciate! We look forward to welcoming you and your Friends to SoprArno again soon! All the best, Brunella
Reviewed: 17 May 2025 · Stayed in April 2025
Verified reviewReviewed: 14 May 2025 · Stayed in April 2025
Verified reviewloved everything about our stay and would highly recommend to anyone.
Dear Paul, Thank you for your visit and for your kind feedback. We look forward to meeting you again! All the best, Brunella
Reviewed: 7 May 2025 · Stayed in March 2025
Verified reviewReviewed: 3 May 2025 · Stayed in April 2025
Verified reviewThey had everything prepared for our arrival, even though we arrived at 23:00. We were hungry on arrival, and restaurants were closed at that time, but the hotel has snacks available (for free!) for passengers. The room was very spacious and beautifully decorated. The bed was enormous and comfortable. The bathroom was fully equipped. The location was perfect for us: outside the main tourist pathways, but 5 min away from Ponte Vecchio. Breakfast was perfect to start each day's exploration. The staff were very nice and accommodating, and made sure we had everything we needed.
Nothing at all
Dear Gonzalo, Thank you for your kind words! We are very happy to learn that you appreciated our efforts to make our Guests feel like at home. It was nice meeting you, and we hope we will have the chance to host you again, when you visit Florence. Thank you! We send you our best wishes, Brunella and Viviana
Dear Gonzalo, Thank you for your kind words! We are very happy to learn that you appreciated our efforts to make our Guests feel like at home. It was nice meeting you, and we hope we will have the chance to host you again, when you visit Fl… Show more
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewBreakfast just felt really homely and cosy. Location is near the main sights and there were plenty of food options nearby. Staff was really helpful and friendly.
Shower area may be a little crammed and the central heating a little weak.
Thank you Joo for taking the time to review your stay and thank you for your nice appreciation. Hoping to welcoming you to Florence next time, we all send our kindest regards. Viviana