Reviews of Hotel Souvenir 2 stars
Via San Vito 149, 80056 Ercolano, Italy
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Reviewed: 17 September 2024 · Stayed in September 2024
Verified reviewWe booked the wrong night and the hotel was very accommodating and booked us in free of charge for the correct night when we arrived. The location was great and the price was excellent. I would recommend.
Reviewed: 3 January 2024 · Stayed in December 2023
Verified reviewReviewed: 29 September 2023 · Stayed in September 2023
Verified reviewWe got locked in our room. The key mechanism didn't work. We called the front desk and no one picked up. Lucky for us, the staff was sitting outside our room. We called down to them and they came to fix it. We ran out of hot water taking showers. The room was advertised as 1 km away from our friends... It was more like 5 km away, and we were walking . Not a pleasant surprise at 10pm.
Reviewed: 11 September 2023 · Stayed in August 2023
Verified reviewDecent place for a short stay around the city-area. Clean rooms and a big parking area to leave your car. Excellent view from the balcony and really quiet place to enjoy your sleep. A super market and dinning selections are very close , about a 2 minutes walk.
Only the bathroom was refurnished, the rest room and the building needs a fresh touch. The stuff doesn't speak English thats kind of a known problem for Italy so be prepared and have a translator available. The entrance and the exit of the parking is hard since its on a corner and has low visibility , also now space for pedestrians or if you want to walk around sinc the streets are extremely narrow.
Reviewed: 31 August 2023 · Stayed in August 2023
Verified reviewThe hotel is very clean with hospitable staff, and amazing panoramic view of the sea and Napoli!
You definitely need to rent a car or scooter,because otherwise you need hike the hill between 30min to an hour. The shared taxi works until 6-7PM, there is no public transport.
Reviewed: 19 August 2023 · Stayed in August 2023
Verified reviewVery good value for your money. This place is a humble yet very comfortable hotel, super clean and staff very friendly. The location is great and there is a nearby restaurant called Messa Luna that is delicious, recomendacion from the hotel 👌
Reviewed: 12 August 2023 · Stayed in July 2023
Verified reviewFriendly staff, no negative remarks about the room. It is definetly worth the price.
Can be noisy sometimes, the walls don't stop sound very well, however the location is away from the city and the only source of noise is from the hotel itself.
Reviewed: 5 August 2023 · Stayed in August 2023
Verified reviewthe room stank horribly, bed was super uncomfortable and a staff member just entered the room one morning without knocking or any warning while I was getting changed. Would not recommend especially for a women travelling.
Reviewed: 25 July 2023 · Stayed in July 2023
Verified reviewNice family hotel
Required renovation
Reviewed: 3 July 2023 · Stayed in July 2023
Verified reviewGreat A/C, clean room, friendly staff, good housekeeping, location is relatively quiet.
A bit out of the way, not too many groceries in the area.
Reviewed: 18 May 2023 · Stayed in May 2023
Verified reviewClean rooms.
Reviewed: 13 May 2023 · Stayed in May 2023
Verified reviewReviewed: 30 April 2023 · Stayed in April 2023
Verified reviewReviewed: 14 November 2022 · Stayed in November 2022
Verified reviewReviewed: 21 September 2022 · Stayed in September 2022
Verified reviewnothing !