Reviews of Hotel Spinale 5 stars

Dear Serban, Thank you for sharing your experience and for your detailed feedback. We are pleased that you enjoyed the hotel’s location and our SPA. Regarding the issue with the room’s smell, we would like to clarify that guests with pets are accommodated only on certain floors, and after a pet’s departure, the room is thoroughly cleaned, all upholstery is washed, and an ozone machine is used to remove any odors or traces. We are very sorry that you noticed an unpleasant smell, but according to our records, no pets had been accommodated in your room prior to your stay. We regret that this was not reported during your visit: we would have immediately found a solution and arranged a room change. Should you decide to return, we will pay the utmost attention to assigning you the most comfortable room. Kind regards, Letizia – Guest Relations

Dear Serban, Thank you for sharing your experience and for your detailed feedback. We are pleased that you enjoyed the hotel’s location and our SPA. Regarding the issue with the room’s smell, we would like to clarify that guests with pets… Show more

Dear Mr. Roy, we sincerely thank you for your kind review and for having chosen Hotel Spinale for your stay. We are very pleased to learn that the central location, the quality of our facilities, and, most importantly, the professionalism of our staff all contributed to making your experience so positive. It is truly rewarding to know that we were able to meet your expectations. It will be my pleasure to share your positive comments with the entire team. We hope to have the opportunity of welcoming you again in the future for another enjoyable stay! Warm regards, Giorgia – Guest Relations

Dear Mr. Roy, we sincerely thank you for your kind review and for having chosen Hotel Spinale for your stay. We are very pleased to learn that the central location, the quality of our facilities, and, most importantly, the professionalism o… Show more

Dear Ms. Anna, we sincerely thank you for sharing your experience at Hotel Spinale. It is a great pleasure for us to know that the central and convenient location contributed to making your stay enjoyable. We are especially pleased that you found our staff to be friendly and helpful—qualities to which we dedicate daily attention in order to ensure a warm and thoughtful welcome for every guest. Moreover, we are delighted to hear that you appreciated the services dedicated to our four-legged friends. It would be a true pleasure to welcome you back, with the hope of offering you another positive stay. Warm regards, Giorgia/Guest Relations

Dear Ms. Anna, we sincerely thank you for sharing your experience at Hotel Spinale. It is a great pleasure for us to know that the central and convenient location contributed to making your stay enjoyable. We are especially pleased that you… Show more

Dear Guest, thank you very much for sharing your wonderful experience with us. We are really pleased to know that every aspect of your stay, from the location to the rooms, from the welcome of our staff to the quality of the services offered, has contributed to making your visit an unforgettable one. The strategic position of Hotel Spinale guarantees maximum convenience for those who are keen on skiing, as well as for those who wish to reach the nearby town centre. It will be a great pleasure sharing your review with the whole team. Your words motivate us to continue offering the best to our guests. We look forward to welcoming you again soon in the future. Warm greetings, Letizia/Guest Relations

Dear Guest, thank you very much for sharing your wonderful experience with us. We are really pleased to know that every aspect of your stay, from the location to the rooms, from the welcome of our staff to the quality of the services offere… Show more

Dear Piotr, thank you for sharing your experience. We are glad that you appreciated the courtesy of the Front Office Staff, as well as the convenient location near the ski lifts, the high-level massages in the Spa, the heated storage room and our refined a la carte menu. We are sorry that the sauna and gym were not up to your expectations, we will take your feedback into great consideration to improve these areas. We apologize if the service in the restaurant was not to your liking, we have already informed the F&B Manager in order to raise awareness among the staff and pay more attention. We hope to welcome you again for a better experience! Kind regards, Letizia/Guest Relations

Dear Piotr, thank you for sharing your experience. We are glad that you appreciated the courtesy of the Front Office Staff, as well as the convenient location near the ski lifts, the high-level massages in the Spa, the heated storage room a… Show more

Dear Harry, we thank you for sharing your experience. We are happy to know that you appreciated our strategic position, perfect to fully experience the unique atmosphere of the Dolomites: a few steps from the ski lifts and at the same time close to the central streets of the town. We hope to welcome you again very soon for another fantastic holiday! Warm regards, Letizia/Guest Relations

Dear Harry, we thank you for sharing your experience. We are happy to know that you appreciated our strategic position, perfect to fully experience the unique atmosphere of the Dolomites: a few steps from the ski lifts and at the same time … Show more

Dear Mutluay, thank you so much for your kind words! We're delighted to hear that you appreciated the cleanliness, location, spacious rooms and friendly staff. We'd love to welcome you back for another stay in the future. See you soon! Letizia/Guest Relations

Dear Mutluay, thank you so much for your kind words! We're delighted to hear that you appreciated the cleanliness, location, spacious rooms and friendly staff. We'd love to welcome you back for another stay in the future. See you so… Show more

Dear Ron, thank you for your nice review! We’re thrilled you enjoyed our recently renovated rooms, the comfortable bed, and the freshly pressed orange juice at breakfast. Our location and ski rental discount are designed to make your stay as enjoyable as possible, so we’re happy you found them convenient. We’re especially glad you appreciated our Staff. We invest a lot in selecting and training our team to ensure they deliver the best service to our guests, as they are very precious to us. We look forward to welcoming you back soon! Kind regards, Letizia/Guest Relations

Dear Ron, thank you for your nice review! We’re thrilled you enjoyed our recently renovated rooms, the comfortable bed, and the freshly pressed orange juice at breakfast. Our location and ski rental discount are designed to make your stay … Show more

Dear Samuel, thank you for sharing your feedback with us. We're glad to hear that you appreciated the boutique atmosphere and quality of our hotel. We also truly value your comments regarding the elevator, and we apologize for the inconvenience it caused during your stay. We already addressed this issue promptly to our Engineering Department. We appreciate your understanding and hope to welcome you back soon for an even more seamless experience. Warm regards, Letizia/Guest Relations

Dear Samuel, thank you for sharing your feedback with us. We're glad to hear that you appreciated the boutique atmosphere and quality of our hotel. We also truly value your comments regarding the elevator, and we apologize for the incon… Show more

Dear Mr Thomas, Thank you for sharing your feedback. We’re pleased you found our location convenient and we’d like to point out that Monte Spinale is part of a vast ski area offering over 150 km of interconnected slopes, that you can easily explore with skis on. Regarding your comments on the room, we deeply value your opinion. We continuously invest in our property and furnishings, with annual updates to enhance guest comfort. For instance, this year, we completely renovated the 4th floor, introducing prestigious new Suites. If you choose to return, I will personally ensure you are accommodated in the finest available room for your maximum comfort. We hope to welcome you back soon and we send our kindest regards. Letizia/Guest Relations

Dear Mr Thomas, Thank you for sharing your feedback. We’re pleased you found our location convenient and we’d like to point out that Monte Spinale is part of a vast ski area offering over 150 km of interconnected slopes, that you can easily… Show more

Dear Bogdan, thank you very much for your stay and for sharing your opinion about our Hotel. We are pleased to know that you enjoyed your holiday and appreciated our location, service and staff. Our wellness is not so big, but it's very cozy and welcoming with its swimming pool, sauna, steam bath and relaxing lounge. We limit simultaneous accesses to guarantee maximum peace for our guests. We hope to see you again very soon and we send our best regards! Letizia/Customer Relations

Dear Bogdan, thank you very much for your stay and for sharing your opinion about our Hotel. We are pleased to know that you enjoyed your holiday and appreciated our location, service and staff. Our wellness is not so big, but it's very… Show more

Dear Janis, thank you for choosing the Spinale Hotel and for sharing your opinion with other travellers. Madonna di Campiglio is an exclusive destination and our prices are commensurate to the 5* top quality services. In case you like trekking, bicycle and other outdoor activities, we suggest visiting us in the summer season, when the mountains are beautifully green and the prices are much lower. Looking forward to welcoming you again, we send our best regards. Letizia/Guest Relations

Dear Janis, thank you for choosing the Spinale Hotel and for sharing your opinion with other travellers. Madonna di Campiglio is an exclusive destination and our prices are commensurate to the 5* top quality services. In case you like trekk… Show more