Great view from the balcony in a big room with all the amenities

Stayed in July 2025

Hotel back around is seem dangerous, but not afraid, front is good 😊 facilities and totally hotel is old in my opinion.

Staff is friendly and hotel is clean, location is good. Main locations (port or main streets) is 20-25 minute away.

Stayed in June 2025

The breakfast was bad.

Location is great!

Stayed in June 2025

The hotel feels like it was a bit past it's prime and could do with some small clean-up/renovation. The breakfast was in the cafe next door and was quite limited, croissant and coffee

Very nice and helpful staff. Quite central location

Stayed in June 2025

The elevator was small, and we had to wait a couple of cycles as other people were also waiting to use the elevator. Staff was not overly friendly.

The property had a great location. We were able to walk from the train station to the hotel. The rooms were clean and recently renovated. The property had an elevator. Bathroom was a good size and a nice comfortable bed We felt safe in the property as there was a 24 hour door person. We also had a small balcony which was nice to open and look out.

Stayed in May 2025

Friendly and helpful reception staff, comfortable bed, good location near train station and near centro storico, nice ambience.

Stayed in May 2025

Great location, friendly staff, room was good.

Stayed in May 2025

Room was very small and the shower space was limited. The kitchen was out of order so breakfast was taken at the cafe next door, which was very poor. No toast or brioche and poor coffee options.

Location was excellent, very near Garibaldi Plazza. Staff, particularly Orlando and Simon were friendly and helpful, could not have been better.

Stayed in May 2025

Room was a bit of a tight squeeze

Staff were super helpful

Stayed in April 2025

Simone the Receptionist was exceptionally helpful, professional and kind. In this day and age it is such a pleasure to find such good customer service. The location of the hotel is excellent and very close to Spaccanapoli filled with atmosphere and plenty of restaurants and plenty of places of interest to visit.

Stayed in May 2025

No form of milk/powedered creamer for tea/coffee. The shower was long and thin, which isn't great for a larger person, but it did the job.

I had a nice double bed in a single room with a small balcony. Great to have air conditioning and tea/coffee making facilities. The young man on reception was extremely helpful for which I was very grateful.

Stayed in May 2025

In-hotel breakfast is temporarily unavailable due to maintenance/upgrades but we received vouchers for a cafe/bar just down the street.

Second visit to Hotel Ares in a year --> almost like returning home. Simone and Orlando was as gracious and helpful as always. Hotel location is exceptional --> we walked almost everywhere we wanted to visit. Equally accessible to Napoli Centrale train station and Naples subway (Duomo station.)

Stayed in April 2025

Good location and friendly staff. Two minor issues: a bit noisy due to very close to a main road; 2) a bit poorer breakfast due to outsourcing to a neighboring coffee shop

Quite a good hotel & good value for money.

Stayed in April 2025

Is quite outdated and I would say more 3 stars than 4

Location and nice staff

Stayed in February 2025

Location is very good, staff is very friendly and helpful.

Stayed in January 2025

One has to keep in mind that the hotel is on a large street with much traffic (also in the evening). However - I guess if someone wants to have a hotel room in the city centre - thats how it is (and insofar this is not really a contra).

We came with the ferry from Ischia and our walk to the hotel led us through some unsightly streets of the harbour district - and we started to become a bit sceptical. But, arriving at the hotel we were pleasantly surprised (area seemed to us save). The hotel looked beautiful. It's a very small hotel (from the building, but also only 3 or 4 rooms per floor), everything super clean, the interior design pleasant (depends on individual taste). So we were very happy. The receptionists were very friendly and helpful. The hotel is very central, nearly in the historic city centre and not far away from the main train station. The breakfast had a rich choice - even whole grain croissants. Some short remark: I had a room with a small balcony (with a view on a small place and church). That offered enough place. The room of my travelling companion was much smaller - so I recommend the bigger room with balcony (even if it is more, but not much expensive). All in all: best value for money.

Stayed in October 2024

The area is quite noisy, being so close to one of the busiest, main arteries and the rooms are a little more outdated than it shows in the pictures.

The location is great to walk to the Old town and the turisy parts. Reception staff was super nice at every step.

Stayed in October 2024

Some small things: bed is a little soft for my taste. Shower area is a little small (water pressure and temperature are good though). Room is not that big. It is an older hotel and interior but it is clean and robust so I think it is charming. Again: I had a pleasant 6 night stay.

Great location: 15 min walk to Napoli Centrale or 7 min walk to subway station Duomo. Nice staff at the reception and at the breakfast buffet. Breakfast is just okay. Wifi is great. Plenty quiet for a good sleep. Coffee and tea in the room. Fantastic aircon unit (which I needed, even in October). Little balcony with nice view from the 3rd floor. Overall I had a pleasant 6 night stay and I think the price is right for what you get.

Stayed in October 2024

The property was in a great location for what we needed.

Stayed in September 2024

I didn't know what to expect in Napoli really. The location is close to the old part of the city and Spanish quarters which is charming but also it a place where there is lots of graffiti and rubbish. Not around the hotel just the surrounding areas. It was surprising for me.

The staff were all very friendly and helpful, they told me what I can see in the local area and always greeted me with a smile.

Stayed in September 2024

too little outlets for electrical appliances, shower maybe not entirely clean

great location close to city center. 24h reception with exceptionally friendly staff.

Stayed in October 2024

coffee could be better; near a very noisy street

staff were great

Stayed in September 2024

Quite small room Bit oldish ( floor and so on)

Location Everyday towels were changed and room was cleaned Nice and polite reception team

Stayed in September 2024

Incredibly helpful reception staff and perfect location

Stayed in September 2024