Reviews of Suite Hotel Santa Chiara 4 stars
Via degli Ammirati 24, 73100 Lecce, Italy
#27 of 31 hotels in Lecce
Guests' ChoiceReview score
Based on 289 hotel reviews
7.8Score breakdown
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Cleanliness
8.1
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Comfort
8.3
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Location
9.6
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Facilities
7.4
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Staff
8.2
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Value for money
7.8
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Free WiFi
8.0
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Reviewed: 13 August 2025
Efsane
United Kingdom55 reviews9 helpful votes7.0“Great hotel, but be careful the gym/pool is €40”- • Leisure trip
- • People with friends
- • Economy Double Room
- • Stayed 1 night
- • Submitted via mobile
I was very disappointed they promoted the spa upon arrival I used the small pool in the spa. They charged me €40 to use the spa!! We paid €50/per person in a double room and €40 for the pool !! This is unacceptable.
Great location, terrace views, good size room, breakfast
Stayed in August 2025
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Reviewed: 11 August 2025
Paul
United Kingdom1 review7.0“Excellent location, comfy rooms, missing a few amenities.”- • Leisure trip
- • Couple
- • Triple Room
- • Stayed 5 nights
- • Submitted via mobile
Downsides for us, limited storage for 5 night stay, no tea and coffee facilities and no bar open during our 5 night stay. Access to pool was 70 Euros for two people for 90 minutes.
Hotel has an excellent location close to lively bars, restaurants and main tourist sites. Room was large, comfy and clean. Downsides for us, limited storage for 5 night stay, no tea and coffee facilities and no bar open during our 5 night stay. Access to pool was 70 Euros for two people for 90 minutes.
Stayed in August 2025
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Reviewed: 3 August 2025
Jhoeland
United States44 reviews4 helpful votes8.0“Its a nice hotel in a very desirable location.”- • Leisure trip
- • Solo traveller
- • Superior Double or Twin Room with City View
- • Stayed 2 nights
- • Submitted via mobile
One has to pay 25euro to access the pool and spa facility. The shower drainage in 103 doesn't drain promptly.
Location, right beside chiesa Santa chiara and the main square. It is very close to the major attractions and quality restaurants.
Stayed in August 2025
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Reviewed: 28 July 2025
Elvira
Estonia30 reviews2 helpful votes8.0Very good- • Leisure trip
- • Group
- • Economy Double Room
- • Stayed 1 night
Nothing :)
The location is fantastic, right in the historic centre of Lecce. Breakfast is located on the roof terrace, overlooking the city. Rooms are a little dark, but overall made in a classic style.
Stayed in July 2025
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Reviewed: 7 July 2025
Charles
Australia24 reviews2 helpful votes7.0“Nice room, excellent location, but no coffee making facilities!”- • Leisure trip
- • Couple
- • Triple Room
- • Stayed 2 nights
- • Submitted via mobile
No coffee/tea making facilities. The staff was not able to make a cone of tea either done milk.
Nice room. Excellent location
Stayed in June 2025
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Reviewed: 30 June 2025
Antonio
Brazil13 reviews8.0“Very Good”- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 3 nights
Very good stay at Santa Chiara
Stayed in June 2025
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Reviewed: 29 June 2025
Martin
Australia25 reviews1 helpful vote7.0“Rooftop breakfast was not that good at all. There was no refrigeration so the dairy products were not cold. We also foun”- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 2 nights
- • Submitted via mobile
Difficult to drive to due to the road works, made the drive to the hotel very difficult
The location, right in the heart of the old town
Stayed in June 2025
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Reviewed: 27 June 2025
Michelle
United Kingdom16 reviews2 helpful votes9.0“Perfect location and enjoyable stay”- • Leisure trip
- • Group
- • Triple Room
- • Stayed 1 night
- • Submitted via mobile
Breakfast, wasn’t great. We went at 09:15 - it was supposed to be until 10am and there was an obvious lack of items. The breakfast room had amazing views from the roof top, but due to the glass roof and the fact that some cold items weren’t refrigerated or being kept cool, items such as butter, cheese , hams, yoghurts were room temperature, not good in the summer heat of Lecce. Such a shame the lovely roof terrace with a few seats was closed off to guests.The whole area would’ve made for a great place to enjoy an evening aperitif.
Beautiful building, great central location for city centre and the station and near a couple of fabulous restaurants and bars
Stayed in June 2025
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Reviewed: 27 June 2025
Chris
Australia34 reviews2 helpful votes7.0“Adequate accommodation in a great location.”- • Leisure trip
- • Couple
- • Classic Double or Twin Room
- • Stayed 2 nights
No tea/coffee maker in the room.
Location was great, staff were great, breakfast was good.
Stayed in June 2025
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Reviewed: 17 June 2025
Terence
Malta13 reviews7.0“Pleasant city, but very crowded with tourists (!) & cycling fans (the Giro d'Italia started that day”- • Leisure trip
- • Solo traveller
- • Economy Double Room
- • Stayed 2 nights
Parking was a LONG way away and at 25 euro/day, rather expensive
Helpful staff
Stayed in May 2025
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Reviewed: 17 June 2025
Michael
Australia23 reviews1 helpful vote9.0“Enjoyable”- • Leisure trip
- • Couple
- • Quadruple Room - Split Level
- • Stayed 1 night
Not Hotels fault but better parking access would be good
Good Location, comfortable hotel
Stayed in May 2025
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Reviewed: 1 June 2025
Sang-min
Italy67 reviews6 helpful votes8.0“Lovely location and rooftop setting, but breakfast was poorly managed — food ran out and staff were slow to refill.”- • Leisure trip
- • Group
- • Triple Room
- • Stayed 1 night
- • Submitted via mobile
Poor breakfast service and lack of food replenishment.
Perfect location, elegant hotel atmosphere and rooftop breakfast with a nice view
Stayed in May 2025
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Reviewed: 28 May 2025
Suresh
United States7 reviews9.0“Except for the hot water issue everything else was good.”- • Leisure trip
- • Couple
- • Classic Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Didn’t get hot water for shower
Spacious rooms and were very clean
Stayed in May 2025
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Reviewed: 16 May 2025
Margaret
Ireland6 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Economy Double Room
- • Stayed 1 night
- • Submitted via mobile
Problem with safe sorted straight away very kind gentleman on reception
Stayed in April 2025
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Reviewed: 25 April 2025
Srory
United States2 reviews8.0“Nice helpful staff at front desk and breakfast excellent location”- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 3 nights
- • Submitted via mobile
Lots of Gnats in the room Not very clean Shower doors barely holding
Very attractive and excellent location
Stayed in April 2025
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Reviewed: 24 April 2025
Karen
Australia13 reviews3 helpful votes8.0“Classic stylish hotel in good location.”- • Leisure trip
- • People with friends
- • Classic Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The room was stifling hot and couldn’t be cooled as the thermostat was apparently broken. We weren’t offered an alternative room, we just had to roast. ‘Provided parking’ was a 15 minute walk from the hotel.
The hotel was in a great location and had classic elegant decor.
Stayed in April 2025
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Reviewed: 23 April 2025
Jan
Sweden139 reviews11 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 2 nights
Very nice ambiance in the breakfast area. Generous breakfast.
Stayed in April 2025
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Reviewed: 22 April 2025
Ciara
Ireland8 reviews8.0Very good- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 3 nights
- • Submitted via mobile
Spa facilities/ gym
Really central, perfect for what we needed. Breakfast was simple but nice. Room was very spacious and quiet.
Stayed in April 2025
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Reviewed: 14 April 2025
Saartson
Estonia9 reviews7.0Good- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 3 nights
- • Submitted via mobile
Very good location.
Stayed in April 2025
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Reviewed: 25 March 2025
Nicholas
United Kingdom4 reviews8.0“Great location; pity that the downstairs lounge was not in use as it is a lovely space”- • Leisure trip
- • Couple
- • Superior Double or Twin Room with City View
- • Stayed 2 nights
- • Submitted via mobile
The bedside tables and lights were very difficult to reach
Ok, but rather windy on top
Stayed in March 2025
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Reviewed: 3 March 2025
Flam
Canada5 reviews2 helpful votes8.0“Beautiful location, stately old building, seen better days but charming, staff needs to be kind.”- • Leisure trip
- • Group
- • Economy Double Room
- • Stayed 2 nights
Agreed that this is a very old building. My original room on the 3rd floor was unbearably hot, stifling in fact. No window! Happily I was able to get another room on the main floor that was much cooler and comfortable. With the exception of the night receptionist, the staff was very unfriendly. Taciturn even. They do not seem to have much job satisfaction. I mean a smile would have been nice! Their buongiorno greeting was obviously a chore for them!
This hotel is in the perfect location. In the middle of the historic district. Parked nearby, outside the wall, easy access to hotel. The rooftop breakfast area is spectacular. Breakfast was terrific. View from there was outstanding. Make sure to go up the glass stairs to the very top rooftop. Amazing view.
Stayed in February 2025
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Reviewed: 1 March 2025
Shelley
Canada7 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Classic Double or Twin Room
- • Stayed 1 night
- • Submitted via mobile
Location, ambiance
Stayed in February 2025
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Reviewed: 31 January 2025
Silkina
Austria26 reviews3 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted via mobile
It would be better to have more toiletries in the bathroom (shampoo, hair conditioner, body lotion).
The location is perfect, the hotel is in the center of the city. The breakfast was good and the staff is friendly.
Stayed in December 2024
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Reviewed: 18 January 2025
Elizabeth
Spain15 reviews5 helpful votes9.0Superb- • Family with young children
- • Economy Double Room
- • Stayed 5 nights
- • Submitted via mobile
We were staying "off season" & the bar was closed. Also breakfast was not exceptional. This was probably due to there not being many guests at yhis time of year.
It was very well located in the historic centre, lots of restaurants & bars close by. The hotel was extremely comfortable. The weather was cold & wet but the hotel always warm & welcoming. I had a single room & I thought it was great value.
Stayed in January 2025
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