9.6

Reviews of Terrazza Campailla

Via Vincenzo Albanese, 97015 Modica, Italy

  • Ng

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Helpful host. Centre location. Clean. Warm welcome.

    Nothing

  • Lejla

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Ioannis

    Reviewed: 3 November 2024 · Stayed in October 2024

    Verified review

    I loved everything about this place: the apartment’s location, the kindness of the staff, the cleanliness of all areas, the balcony, and its stunning view. Everything was perfect, and the price was fair.

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  • Beatrice

    Reviewed: 29 September 2024 · Stayed in September 2024

    Verified review

    Cute B&B in the centre of Modica. Nice and clean room. The host Sonia is very helpful.

  • Gianfranco

    Reviewed: 29 September 2024 · Stayed in September 2024

    Verified review
  • Sean

    Reviewed: 24 September 2024 · Stayed in September 2024

    Verified review

    The staff was very accommodating and friendly.

    Property response:

    Thank you so much for sharing your positive experience!

    Terrazza Campailla
    24 September 2024
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  • Pietro

    Reviewed: 9 August 2024 · Stayed in August 2024

    Verified review
  • Xara

    Reviewed: 7 June 2024 · Stayed in May 2024

    Verified review

    The host was so lovely and the space was so nice and clean, such a beautiful room

    Property response:

    Thank you very much for your 10! 💙 We are happy that you enjoyed the welcome and the beauty of the room. It is a pleasure to make our guests' stay special! We look forward to seeing you again at Terrazza Campailla!

    Terrazza Campailla
    17 February 2025
  • Fruzsina

    Reviewed: 28 March 2024 · Stayed in March 2024

    Verified review

    Great location. The owner was very helpful. The rooms were very clean and the bed was really comfortablye. I can highly recommend the place!

    Property response:

    Thank you very much Fruzsina! Happy homecoming to all your family!

    Terrazza Campailla
    28 March 2024
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  • Abdallah

    Reviewed: 2 January 2024 · Stayed in January 2024

    Verified review

    + Location + Modern rooms (non-sustainable.

    - Too much anxiety, owner called to cancel the booking 2 hours before arriving. - Room has no sunlight, tiny windows only. - No hot water, only lukwarm water after complaining two times, had to take one cold shower. - Single bed was really tiny, not for anyone who is 180cm+. - Unfair charges and behaviour. I asked to change to a room with a better bed for the following night, the owner offered to change the room immediately without waiting. 10 minutes Later I've found out the room is extremely noisy and after complaining about the noise immediately, I got charged 20 euros outside booking.com for "cleaning" the bed sheet that I did not even use (10 euros per washing one bed sheet). - Non sustainable, I was told to run the water for more than 10min just to get the lukewarm water and the air conditioner must be used all the time to keep humid room warm. - No silence hours, I was not able to sleep at 3 a.m. due to intimate noises from other guests. Overall, I can not recommend this accommodation service with it's current state, As a regular visitor to Modica, this is the first time I've felt anxiety and un-welcomed because of the sudden cancellation request (because a family could rent the whole structure and pay more), stress and frustration due to arguments about cold water and finally changing the room to a verify noisy room with no sound isolation with direct access to the street.

    Property response:

    Dear guest, your review has given us the opportunity to compare and inspire us to improve, even if your stay was a continuous one of misunderstandings. I had already informed you that there would be other guests, and that as it was New Year's Eve they would probably have disturbed who preferred to go to bed at 11pm, which is why I gave you the option to cancel and give up your reservation myself, keeping the room empty, but you preferred to stay. You booked the single room yourself, so both the size of the bed and the room are already expressly explained and there are also several photos that show it, which is why it has a competitive price, but as you can see many single guests take a double bedroom to have more comfort for little more. Despite this, upon your request for a change I immediately satisfied you (as you also say) by preparing the room I had available, and after you used that room, not for the night, but in any case for an afternoon rest, and after I had already replaced the linen in your previous room, you asked me to return to the previous one as that too was not to your liking, I would like to point out that I do not just replace a sheet when the guest changes, but as you have seen upon returning to the previous room, I replace: sheet , pillow cases, mattress cover and duvet cover, all for the two bedrooms, just for an afternoon nap. As regards the hot water, the first time you had reversed the side of the tap, when I explained to you via message the water then arrived, and in any case on the same day as yours, other guests who booked here on booking did not have any problem, in fact they left a score of 10.

    Dear guest, your review has given us the opportunity to compare and inspire us to improve, even if your stay was a continuous one of misunderstandings. I had already informed you that there would be other guests, and that as it was New Yea… Show more

    Terrazza Campailla
    5 January 2024
  • Jonathan

    Reviewed: 7 December 2023 · Stayed in December 2023

    Verified review

    Very clean and modern little single room. Modern shower, bathroom and locks. The personal was very friendly. I had to go to Pozzallo the next day early in den morning. I do not speak Italian and the host organized a taxi for me. Very nice service. Thank you!

    Property response:

    Thank you Jonathan for the wonderful review, hope to see you back in Modica soon! Have a great day

    Terrazza Campailla
    7 December 2023
  • Irene

    Reviewed: 6 November 2023 · Stayed in November 2023

    Verified review
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