Reviews of Terrazza San Martino
Via del Molinetto 14, 55100 Lucca, Italy
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Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 April 2025 · Stayed in April 2025
Verified reviewBeautiful apartment; fantastic location. Loved sitting out on the terrace
Nothing but good
Reviewed: 23 August 2024 · Stayed in August 2024
Verified reviewGreat location and perfect base from where to explore Lucca. Terrace was ideal and essential.
Reviewed: 10 October 2023 · Stayed in September 2023
Verified reviewGreat space and location in Lucca! Especially enjoyed the outdoor terrace and views. Everything is walkable in this charming town.
Showers are small, but we found that all over Italy. Lots of stairs, but we also found that to be common in this area.
Reviewed: 1 October 2023 · Stayed in September 2023
Verified reviewLocation, clean, quiet, well equipped spacious.
The surprise to have to carry our luggage of approximately 16 kilograms up 4 flights of stairs with the last flight being steep and no landing. It was dangerous for 2 women to manage to carry luggage.
I am glad you liked the apartment Kristine, although sorry you found the stairs difficult. To my knowledge no one has ever before thought them dangerous: unlike many in Lucca they are unworn, well-lit and clean, with good banisters. But we will learn from your reaction. First, we will actively ask guests in future whether they have any issues with stairs (or mobility generally) rather than rely on them to warn us. Second, we have added to our property description the point that there is no elevator in this building. Such things are rarely found in the centro storico, which is a place for walking – almost free of cars, making it peaceful and safer than most cities, but problematic for anyone for whom walking is itself difficult, naturally.
I am glad you liked the apartment Kristine, although sorry you found the stairs difficult. To my knowledge no one has ever before thought them dangerous: unlike many in Lucca they are unworn, well-lit and clean, with good banisters. But we … Show more
Reviewed: 21 July 2023 · Stayed in July 2023
Verified reviewReviewed: 19 July 2023 · Stayed in July 2023
Verified reviewEverything!
Reviewed: 20 June 2023 · Stayed in April 2023
Verified reviewEverything in the apartment was perfect and very thoughtful inclusions to add to a lovely stay.
Nothing that the owners could have improved upon but guests should be aware that because the building is very old there isn't an elevator and being a rooftop apartment going up and down with fairly heavy bags is quite precarious, especially the last set of stairs into the apartment, which are very steep. Please don't let this put you off though unless you have big heavy bags or aren't very good with stairs, as once in there the apartment itself is really nice.
Reviewed: 5 May 2023 · Stayed in April 2023
Verified reviewThe location was fantastic and could not imagine a better place to stay. The building has a lot of character. The property was very clean and had all the necessary facilities. Sitting outside on the terrace by the tower gives a unique atmosphere in the evenings.
everything was good. nothing i disliked.
Reviewed: 7 November 2022 · Stayed in September 2022
Verified reviewReviewed: 12 October 2022 · Stayed in October 2022
Verified reviewReviewed: 26 September 2022 · Stayed in September 2022
Verified reviewReviewed: 21 September 2022 · Stayed in September 2022
Verified reviewEverything! Location, TV snug, comfy bed, quiet at night, great A/C, lovely terrace and even a bottle of fizz to help us celebrate our honeymoon.
Next to no toiletries - not enough toilet paper for 2 people staying 3 nights, and no shower gels etc which have been standard in our other Air BnBs. The showers’ hot water is a bit unpredictable - scalding then cold - perhaps a new boiler is required. Bath towels were rough and a bit cheap.
Thank you for your kind words. There is much to like about the Terrazza. We don't ration toilet paper, of course - if supply is short, please ask. Gels etc we do not pretend to offer. People generally prefer their own we find, and since covid such things have been problematic. I will look into the hot water issue. The boiler, like the air conditioning, is quite new and generally very effective. Towels: they are good quality but they get a lot of washing! I will ask for some conditioner to be used so they soften up.
Thank you for your kind words. There is much to like about the Terrazza. We don't ration toilet paper, of course - if supply is short, please ask. Gels etc we do not pretend to offer. People generally prefer their own we find, and sinc… Show more